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Social Media Analysis Toolkit

     @DecisionStats May 2010
You can only manage what
    you can measure.
      Peter Drucker
Online Marketing Scorecard
YouTube ( Video , Newsletter and
Webcasts)
Twitter ( Micro- Blog and Links)

Facebook (Groups, Events and
Pages)
Linkedin (Groups)
Blogs
Newsletter
Webinar Support

Search Engine Marketing
Search Engine Optimization

Online Collateral (White Papers)

WebSite

Channel                            Metric   Current Previous Days of       Growth
                                   Name     Metric  Metric   Updation      Rate
                                            Value   Value    between
                                                             Current and
                                                             Previous
Online Marketing Hierarchy
YouTube ( Video, Newsletter and
Webcasts)
Twitter ( Micro- Blog and Links)

Facebook (Groups, Events and
Pages)
Linkedin (Groups)
Blogs
Newsletter
Webinar Support

Search Engine Marketing
Search Engine Optimization

Online Collateral (White Papers)

WebSite

Channel                            Metric   Current Previous Days of       Growth
                                   Name     Metric  Metric   Updation      Rate
                                            Value   Value    between
                                                             Current and
                                                             Previous
Content- YouTube ( Video and Webcasts)
Video Analytics-
My Videos > Insight > Summary (see screenshot)
Content- Twitter ( Micro- Blog and Blurbs)
 Twitter Analytics and Link Analytics
1) Using TwitAlyzer
Content- Twitter ( Micro- Blog and Blurbs)
 Twitter Analytics and Link Analytics
2) Using Bit.Ly Analytics for checking traffic to a link
Facebook Analytics
Page- Left Margin- Insights -See All
LinkedIn
> Contacts > Network Statistics and Micro-Blogging using Twitter-LinkedIn Status Updates
> Group Members -Newsletter
LinkedIn
> Contacts > Network Statistics and Micro-Blogging using Twitter-LinkedIn Status Updates
> Group Members -Newsletter
Blogs
Blogs are the most visible medium in social media
Aggregation of multiple blogs offers even more visibility.
Blog Analytics is similar to Website Analytics- with an additional
emphasis on Comments, RSS readers, newsletter etc.
Blogs
IP Address Level Tracking
for repeat visitors/spammers.
Blog Metrics-
  1. Comments /Post,
  2. Forwards,
  3. RSS feed trend,
  4. Views/category or vIews/tag.
  5. Number of Incoming Links.
Website Metrics-
  1. Average time per visit,
  2. number of visitors,
  3. bounce rate,
  4. location of visitors.
Mostly a time series analysis in terms of statistics.
Newsletter Analytics
Feedblitz and Feedburner Analytics
Opens, Clicks,Forwards can be tracked
Webinar Analytics
Using custom URL using the ? operator for webinars.

 1.   Number of final attendees (Feedback for content),
 2.   Number of Visitors to URLS by advertising /promotional code.
 3.   Number of Registrations (Is the from for registration adequate/ too big? Design of Registration Page)
 4.   Number of repeat visitors (IP Address level, email addresses)
 5.   Revenue and Cost per webinar attendee.
 6.   Archival content on webinars.
Search Engine Marketing Analytics
Using advertising for generating leads by ads.

 1. Cost per click from ad to the targeted website.
 2. Cost per conversion from click
 3. Text ads versus Display Ads Campaigns.




Search Engine Optmization Analytics
 Using optimization for generating leads by searches.

   1. Rank of Desired Webpage for the keyword.
   2. Associated Keywords
   3. Growth in Rank


 SEO and SEM are a separate class of analytics which are
 mostly under utilized or optimized.
Online Collateral (Analytics)

Number of Downloads/ Registrations
Number of Leads generated
Cost per Lead
Search Engine Impact of Online Collateral
Website
The primary online channel for marketing

Visitor Segments (New and Returning)
Visitor Sources (Direct versus Search Engine)
Summing Up : Social Media Report Card
YouTube ( Video , Newsletter and                             < Views
Webcasts)
Twitter ( Micro- Blog and Links)   Followers , ReTweets

Facebook (Groups, Events and       Fans, Likes
Pages)


Linkedin (Groups)                  Members, Discussions

Blogs                               1. Subscribers,
                                    2. Comments,
                                    3. Views
Newsletter                          1. Subscribers,
                                    2. Opens,
                                    3. Clicks
Webinar Support                    Cost per Attendee
Search Engine Marketing            Cost per Click,Cost per
                                   Conversion
Search Engine Optimization                                   <Rank

Online Collateral (White Papers)   < Revenue ,Cost per
                                   Lead
WebSite                            New vs Returning

Channel                            Metric                    Current Previous Days   Growth

More Related Content

Selas Turkiye Social Media Analysis

  • 1. Social Media Analysis Toolkit @DecisionStats May 2010
  • 2. You can only manage what you can measure. Peter Drucker
  • 3. Online Marketing Scorecard YouTube ( Video , Newsletter and Webcasts) Twitter ( Micro- Blog and Links) Facebook (Groups, Events and Pages) Linkedin (Groups) Blogs Newsletter Webinar Support Search Engine Marketing Search Engine Optimization Online Collateral (White Papers) WebSite Channel Metric Current Previous Days of Growth Name Metric Metric Updation Rate Value Value between Current and Previous
  • 4. Online Marketing Hierarchy YouTube ( Video, Newsletter and Webcasts) Twitter ( Micro- Blog and Links) Facebook (Groups, Events and Pages) Linkedin (Groups) Blogs Newsletter Webinar Support Search Engine Marketing Search Engine Optimization Online Collateral (White Papers) WebSite Channel Metric Current Previous Days of Growth Name Metric Metric Updation Rate Value Value between Current and Previous
  • 5. Content- YouTube ( Video and Webcasts) Video Analytics- My Videos > Insight > Summary (see screenshot)
  • 6. Content- Twitter ( Micro- Blog and Blurbs) Twitter Analytics and Link Analytics 1) Using TwitAlyzer
  • 7. Content- Twitter ( Micro- Blog and Blurbs) Twitter Analytics and Link Analytics 2) Using Bit.Ly Analytics for checking traffic to a link
  • 8. Facebook Analytics Page- Left Margin- Insights -See All
  • 9. LinkedIn > Contacts > Network Statistics and Micro-Blogging using Twitter-LinkedIn Status Updates > Group Members -Newsletter
  • 10. LinkedIn > Contacts > Network Statistics and Micro-Blogging using Twitter-LinkedIn Status Updates > Group Members -Newsletter
  • 11. Blogs Blogs are the most visible medium in social media Aggregation of multiple blogs offers even more visibility. Blog Analytics is similar to Website Analytics- with an additional emphasis on Comments, RSS readers, newsletter etc.
  • 12. Blogs IP Address Level Tracking for repeat visitors/spammers. Blog Metrics- 1. Comments /Post, 2. Forwards, 3. RSS feed trend, 4. Views/category or vIews/tag. 5. Number of Incoming Links. Website Metrics- 1. Average time per visit, 2. number of visitors, 3. bounce rate, 4. location of visitors. Mostly a time series analysis in terms of statistics.
  • 13. Newsletter Analytics Feedblitz and Feedburner Analytics Opens, Clicks,Forwards can be tracked
  • 14. Webinar Analytics Using custom URL using the ? operator for webinars. 1. Number of final attendees (Feedback for content), 2. Number of Visitors to URLS by advertising /promotional code. 3. Number of Registrations (Is the from for registration adequate/ too big? Design of Registration Page) 4. Number of repeat visitors (IP Address level, email addresses) 5. Revenue and Cost per webinar attendee. 6. Archival content on webinars.
  • 15. Search Engine Marketing Analytics Using advertising for generating leads by ads. 1. Cost per click from ad to the targeted website. 2. Cost per conversion from click 3. Text ads versus Display Ads Campaigns. Search Engine Optmization Analytics Using optimization for generating leads by searches. 1. Rank of Desired Webpage for the keyword. 2. Associated Keywords 3. Growth in Rank SEO and SEM are a separate class of analytics which are mostly under utilized or optimized.
  • 16. Online Collateral (Analytics) Number of Downloads/ Registrations Number of Leads generated Cost per Lead Search Engine Impact of Online Collateral
  • 17. Website The primary online channel for marketing Visitor Segments (New and Returning) Visitor Sources (Direct versus Search Engine)
  • 18. Summing Up : Social Media Report Card YouTube ( Video , Newsletter and < Views Webcasts) Twitter ( Micro- Blog and Links) Followers , ReTweets Facebook (Groups, Events and Fans, Likes Pages) Linkedin (Groups) Members, Discussions Blogs 1. Subscribers, 2. Comments, 3. Views Newsletter 1. Subscribers, 2. Opens, 3. Clicks Webinar Support Cost per Attendee Search Engine Marketing Cost per Click,Cost per Conversion Search Engine Optimization <Rank Online Collateral (White Papers) < Revenue ,Cost per Lead WebSite New vs Returning Channel Metric Current Previous Days Growth