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Self Mastery Skills Training for Working Professionals

Otamere Elegon
Otamere Elegon

This document summarizes a training program called "Self Mastery Skills for Working Professionals" provided by Enlightened Services. The program aims to help professionals improve their self-worth through self-mastery skills, which will in turn improve their organization's net worth. It covers topics like self-awareness, communication styles, conflict minimization, and success strategies. The goal is for professionals to function more effectively by gaining excellent professional skills and understanding themselves better. The training focuses on both technical skills and soft skills to help professionals uphold the highest standards of their profession.

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www.enlightenedservicesng.com A programme of business success Self Awareness Personal Skills Communication Styles Business Skills Minimising Conflicts Success Strategies Self Mastery Skills For Working Professionals Enlightened Services An Enlightenment Campaign From Selfworth to Networth
One can have no smaller or greater mastery than mastery of oneself. Leonardo da Vinci Self Mastery Skills: From Selfworth to Networth For Working Professionals: Self Mastery Skills For Working Professionals is a unique program from the stables of ENLIGHTENED SERVICES, which addresses the Self in the Master. A lot of times we encounter professionals who seem to excel in the knowledge of their craft but fail to sustain these heights because of a poor perception/lack of self mastery skills, or an understanding of themselves, which helps to provide the uniqueness needed for the attainment and continued sustainance of true professionalism in the work environment. Self Mastery Skills For Working Professionals brings to the fore the importance of the the professional worker in any organisation, and how by improving their Selfworth through Self Mastery the organisations Networth is improved. Self Mastery Skills For Working Professionals butresses the fact that working professionals are the real Working Capital of any organisation, and an improvement in their Selfworth is an improvement in the companys Networth. Self Mastery Skills For Working Professionals : At the end of the training programme, it is hoped that the professional worker would have acquired excellent professional skills capable of making them function more effectively. www.enlightenedservicesng.comwww.enlightenedservicesng.com Companies will either evolve or evaporate; Management Strategies, Employee Training & Customer Appreciation are the three major determinants Onajite Elegon
Why Self-Mastery Skills for Working Professionals? Consider This: 1. Working Professionals come in different professions and job types with different levels of experience, but they should have one thing in common, their professionalism in the delivery of their duties. 2. A Professional isnt one because he has a Designation like Dr., Engr., Pharm. Barrister attached to his/her name, He or She is one that adheres to the highest standards of their professions and adopt best practices. As such a Front Office Desk Officer can be as professional as the head of the engineering department in a large conglommerate. 3. Working Professionals are the biggest brand ambassadors for every organization. Much more than the companys directors and management, they are they ones that interact daily with companys customers, and feel their pulses, and as such can directly impact the companys bottom-line. As such, a company cannot afford to have staff who are not professionals man their operations, whether it be the contracted security personnel at the security point, the customer service personnel at the Front Desk, or the Marketing Manager making a presentation to his customer. 4. Most of the time when the Working Professional is trained by the organization, the emphasis is on effectiveness on the desk (Technical Skills) with little on effectiveness at the workplace (Soft Skills). 5. For an organisation to be successful its staff must acquire and continuously seek innovative Soft Skills. Objectives of Self Mastery Skills for Working Professionals Training To demonstrate the importance of professionals empowering themselves with Self Mastery Skills. To make trainees see the importance of their profession, & the need to uphold it. To transform every professional by changing their outlook on life. To change the working Culture of Nigeria, one professional at a time. From Selfworth to Networth From our experience with dealing with employees in general we have come to the conclusion that one of the biggest challenges company management faces in their dealings with their employees is the Us versus Them syndrome, which in most cases is an immaginary divide between managment and employee. While in some cases there exists a vicious divide, in most cases it is a misconception which could be traced to mistrust, a lack of self-worth low self appreciation Poor understanding of the dignity of labour Poor understanding of the importance of their work & contribution to the organisation. Poor appreciation by management of their contribution to the companys successes. At the completion of the course organisations would be assured of: Increased value perception Increased productivity Reduced employee conflicts at work Improved employee relations at work Better projected company image Enlightened Services, through our specialised training, we strive to teach our trainees Self Mastery Skills than can transform the ways they: See and think about themself Relate with others Carry & comport themselves with dignity Listen & react to issues We will also provide them better understanding of their professions, which would help them uphold it better. www.enlightenedservicesng.comwww.enlightenedservicesng.com
Selfworth to Networth training PERSONAL IMPROVEMENT Self Mastery Skills Understanding ones personality, Goal Setting, Attitude & Emotion (including Self Sabotage), Willpower, Focus Self Management Skills Self-confidence, Emotion Regulation, Stress management, Resilience, Forgive & Forget Skills, Persistence Essentials For the Professionals Health Work related illnesses, prevention tips, Demystifying common myths, Health is Wealth. Interpersonal Skills & Communication Interpersonal Relations (Including Personality Profiling: The 4 Elements; Earth, Wind, Water & Fire) , Verbal Communication, Non-Verbal Communication, Personal Appearance, Effective Speaking, Listening, submissiveness/assertiveness Soft Skills Teamwork skills, Time management skills, Listening skills, Empathy, Proactive Interaction, creativity (innovativeness) Personal Finance Management Personal Finance Tips, Budgeting & Investments www.enlightenedservicesng.com THIRD PARTY RELATIONSHIPS Appreciating Oganisational Culture culture "can account for 20-30% of the differential in corporate performance. No company can build a coherent culture without people who either share its core values or possess the willingness and ability to embrace those values. How many employees understand their organisations culture? What do great companies know about organizational culture that we can learn from? Reinventing Yourself & The Team Successful reinvention has to be done consciously and deliberately, rather than as a Kneel-jerk reaction; Personal Audit; Staying Marketable; Identifying your skills; Living the Changes. Self Mastery Skills Evaluation Exercise INTERPERSONAL RELATIONSHIPS The Act of Negotiating Understanding Negotiation; Negotiation as old as civilization; Negotiation techniques for sales, contracts etc.; Negotiation tips. Relating with the Boss: Understanding personality types; Relationship in the workplace, and at public places; Relating with Difficult Bosses. Conflict Resolution @ Work The importance of good working relationship; Essential Skills in relationship-building; understanding the nature & causes of work-based conflict; framework & skills for resolving conflicts with others; framework & skills for mediating conflict between others; Strategies for minimizing risk of conflict. Etiquette For Professionals Personal Etiquette; Workplace Etiquette; Business Relationship Etiquette; Netiquette www.enlightenedservicesng.com
Companies will either evolve or evaporate; Management Strategies, Employee Training & Customer Appreciation are the three major determinants Onajite Elegon At the individual level a training need occurs when an individual lacks skills, knowledge, or understanding or when certain behaviours prevent someone from being successful. Knowledge is more important than ever before and a major source of competitive advantage. Attracting, finding and retaining talented people is therefore vital for success. Not only are people the most decisive and expensive resource, they also determine the success of every activity within the organisation Philip Sadler To make money, managers should not spend their time managing money, but should devote their efforts to the things that produce the money: the enthusiasm, commitment, and drive of the labour force David H. Maister Build human capital by developing skills, competencies, abilities of individuals and groups who deliver value to customers. Convert human capital into structural capital, by organising the exchange and sharing of knowledge Thomas A. Stewart In the new war for talent, employees see themselves as investors. Everyday they invest scare and precious resources their rime, attention, ideas, knowledge, passion, energy and social networks to make our companies grow Bill Jensen Creating climates for performance requires leaders to demonstrate high levels of emotional intelligence (El) the capacity to manage ones own emotions and the emotions of others Rick Lash Change remains a necessity. It is the only way for organisations to consistently adapt to new trends, react to competitors, and meet the needs of their customers Klaus Doppler Analysing and identifying training needs are essential prerequisites to an effective training program. BUSINESS SUCCESS NOTES Setting the Records Straight www.enlightenedservicesng.comwww.enlightenedservicesng.com
Training Approach 1. We work closely with the client to analyze their needs and understand their priorities. 2. We ask participants to complete a pre-course questionnaire in advance of the course. 3. Participants explore their own work experiences and dilemmas constructively. 4. Sessions are interactive, using problem-solving activities, case studies and discussion. 5. Our training does not reinforce stereotypes. It raises awareness of the areas in which problems may occur and the fact that differences can be approached in an open and strategic way. 6. We strive to provide the latest information gotten from ever improving professionals. 7.Participants are provided with follow-up reading material to assist them after the course. 8. Our training is only excellent if the location is. THE ENLIGTENED SERVICES SHIELD A mark of: Professionalism Integrity Knowledge Assurance Worldwide reach Be on the look out for any document you see this shield. Venue: @ Q and Q Place 5, Alade Lawal Street, Opposite Anthony Divisional Police Station, Off Ikorodu Road, Anthony Village, Lagos. Date: March 21st & 22nd 2015 Alternative Venue: The Training can take place at the clients office or preferred location & date www.enlightenedservicesng.comwww.enlightenedservicesng.com
www.enlightenedservicesng.com For more information on Self Mastery Skills Training please contact our training consultant Fredrick Elegon Tel: +234 (0) 813 864 1300 Email: enlightenedservices@yahoo.com No. 45 Olufemi Street, Off Ogunlana Drive, Surulere, Lagos, Nigeria.

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Self Mastery Skills Training for Working Professionals

  • 1. www.enlightenedservicesng.com A programme of business success Self Awareness Personal Skills Communication Styles Business Skills Minimising Conflicts Success Strategies Self Mastery Skills For Working Professionals Enlightened Services An Enlightenment Campaign From Selfworth to Networth
  • 2. One can have no smaller or greater mastery than mastery of oneself. Leonardo da Vinci Self Mastery Skills: From Selfworth to Networth For Working Professionals: Self Mastery Skills For Working Professionals is a unique program from the stables of ENLIGHTENED SERVICES, which addresses the Self in the Master. A lot of times we encounter professionals who seem to excel in the knowledge of their craft but fail to sustain these heights because of a poor perception/lack of self mastery skills, or an understanding of themselves, which helps to provide the uniqueness needed for the attainment and continued sustainance of true professionalism in the work environment. Self Mastery Skills For Working Professionals brings to the fore the importance of the the professional worker in any organisation, and how by improving their Selfworth through Self Mastery the organisations Networth is improved. Self Mastery Skills For Working Professionals butresses the fact that working professionals are the real Working Capital of any organisation, and an improvement in their Selfworth is an improvement in the companys Networth. Self Mastery Skills For Working Professionals : At the end of the training programme, it is hoped that the professional worker would have acquired excellent professional skills capable of making them function more effectively. www.enlightenedservicesng.comwww.enlightenedservicesng.com Companies will either evolve or evaporate; Management Strategies, Employee Training & Customer Appreciation are the three major determinants Onajite Elegon
  • 3. Why Self-Mastery Skills for Working Professionals? Consider This: 1. Working Professionals come in different professions and job types with different levels of experience, but they should have one thing in common, their professionalism in the delivery of their duties. 2. A Professional isnt one because he has a Designation like Dr., Engr., Pharm. Barrister attached to his/her name, He or She is one that adheres to the highest standards of their professions and adopt best practices. As such a Front Office Desk Officer can be as professional as the head of the engineering department in a large conglommerate. 3. Working Professionals are the biggest brand ambassadors for every organization. Much more than the companys directors and management, they are they ones that interact daily with companys customers, and feel their pulses, and as such can directly impact the companys bottom-line. As such, a company cannot afford to have staff who are not professionals man their operations, whether it be the contracted security personnel at the security point, the customer service personnel at the Front Desk, or the Marketing Manager making a presentation to his customer. 4. Most of the time when the Working Professional is trained by the organization, the emphasis is on effectiveness on the desk (Technical Skills) with little on effectiveness at the workplace (Soft Skills). 5. For an organisation to be successful its staff must acquire and continuously seek innovative Soft Skills. Objectives of Self Mastery Skills for Working Professionals Training To demonstrate the importance of professionals empowering themselves with Self Mastery Skills. To make trainees see the importance of their profession, & the need to uphold it. To transform every professional by changing their outlook on life. To change the working Culture of Nigeria, one professional at a time. From Selfworth to Networth From our experience with dealing with employees in general we have come to the conclusion that one of the biggest challenges company management faces in their dealings with their employees is the Us versus Them syndrome, which in most cases is an immaginary divide between managment and employee. While in some cases there exists a vicious divide, in most cases it is a misconception which could be traced to mistrust, a lack of self-worth low self appreciation Poor understanding of the dignity of labour Poor understanding of the importance of their work & contribution to the organisation. Poor appreciation by management of their contribution to the companys successes. At the completion of the course organisations would be assured of: Increased value perception Increased productivity Reduced employee conflicts at work Improved employee relations at work Better projected company image Enlightened Services, through our specialised training, we strive to teach our trainees Self Mastery Skills than can transform the ways they: See and think about themself Relate with others Carry & comport themselves with dignity Listen & react to issues We will also provide them better understanding of their professions, which would help them uphold it better. www.enlightenedservicesng.comwww.enlightenedservicesng.com
  • 4. Selfworth to Networth training PERSONAL IMPROVEMENT Self Mastery Skills Understanding ones personality, Goal Setting, Attitude & Emotion (including Self Sabotage), Willpower, Focus Self Management Skills Self-confidence, Emotion Regulation, Stress management, Resilience, Forgive & Forget Skills, Persistence Essentials For the Professionals Health Work related illnesses, prevention tips, Demystifying common myths, Health is Wealth. Interpersonal Skills & Communication Interpersonal Relations (Including Personality Profiling: The 4 Elements; Earth, Wind, Water & Fire) , Verbal Communication, Non-Verbal Communication, Personal Appearance, Effective Speaking, Listening, submissiveness/assertiveness Soft Skills Teamwork skills, Time management skills, Listening skills, Empathy, Proactive Interaction, creativity (innovativeness) Personal Finance Management Personal Finance Tips, Budgeting & Investments www.enlightenedservicesng.com THIRD PARTY RELATIONSHIPS Appreciating Oganisational Culture culture "can account for 20-30% of the differential in corporate performance. No company can build a coherent culture without people who either share its core values or possess the willingness and ability to embrace those values. How many employees understand their organisations culture? What do great companies know about organizational culture that we can learn from? Reinventing Yourself & The Team Successful reinvention has to be done consciously and deliberately, rather than as a Kneel-jerk reaction; Personal Audit; Staying Marketable; Identifying your skills; Living the Changes. Self Mastery Skills Evaluation Exercise INTERPERSONAL RELATIONSHIPS The Act of Negotiating Understanding Negotiation; Negotiation as old as civilization; Negotiation techniques for sales, contracts etc.; Negotiation tips. Relating with the Boss: Understanding personality types; Relationship in the workplace, and at public places; Relating with Difficult Bosses. Conflict Resolution @ Work The importance of good working relationship; Essential Skills in relationship-building; understanding the nature & causes of work-based conflict; framework & skills for resolving conflicts with others; framework & skills for mediating conflict between others; Strategies for minimizing risk of conflict. Etiquette For Professionals Personal Etiquette; Workplace Etiquette; Business Relationship Etiquette; Netiquette www.enlightenedservicesng.com
  • 5. Companies will either evolve or evaporate; Management Strategies, Employee Training & Customer Appreciation are the three major determinants Onajite Elegon At the individual level a training need occurs when an individual lacks skills, knowledge, or understanding or when certain behaviours prevent someone from being successful. Knowledge is more important than ever before and a major source of competitive advantage. Attracting, finding and retaining talented people is therefore vital for success. Not only are people the most decisive and expensive resource, they also determine the success of every activity within the organisation Philip Sadler To make money, managers should not spend their time managing money, but should devote their efforts to the things that produce the money: the enthusiasm, commitment, and drive of the labour force David H. Maister Build human capital by developing skills, competencies, abilities of individuals and groups who deliver value to customers. Convert human capital into structural capital, by organising the exchange and sharing of knowledge Thomas A. Stewart In the new war for talent, employees see themselves as investors. Everyday they invest scare and precious resources their rime, attention, ideas, knowledge, passion, energy and social networks to make our companies grow Bill Jensen Creating climates for performance requires leaders to demonstrate high levels of emotional intelligence (El) the capacity to manage ones own emotions and the emotions of others Rick Lash Change remains a necessity. It is the only way for organisations to consistently adapt to new trends, react to competitors, and meet the needs of their customers Klaus Doppler Analysing and identifying training needs are essential prerequisites to an effective training program. BUSINESS SUCCESS NOTES Setting the Records Straight www.enlightenedservicesng.comwww.enlightenedservicesng.com
  • 6. Training Approach 1. We work closely with the client to analyze their needs and understand their priorities. 2. We ask participants to complete a pre-course questionnaire in advance of the course. 3. Participants explore their own work experiences and dilemmas constructively. 4. Sessions are interactive, using problem-solving activities, case studies and discussion. 5. Our training does not reinforce stereotypes. It raises awareness of the areas in which problems may occur and the fact that differences can be approached in an open and strategic way. 6. We strive to provide the latest information gotten from ever improving professionals. 7.Participants are provided with follow-up reading material to assist them after the course. 8. Our training is only excellent if the location is. THE ENLIGTENED SERVICES SHIELD A mark of: Professionalism Integrity Knowledge Assurance Worldwide reach Be on the look out for any document you see this shield. Venue: @ Q and Q Place 5, Alade Lawal Street, Opposite Anthony Divisional Police Station, Off Ikorodu Road, Anthony Village, Lagos. Date: March 21st & 22nd 2015 Alternative Venue: The Training can take place at the clients office or preferred location & date www.enlightenedservicesng.comwww.enlightenedservicesng.com
  • 7. www.enlightenedservicesng.com For more information on Self Mastery Skills Training please contact our training consultant Fredrick Elegon Tel: +234 (0) 813 864 1300 Email: enlightenedservices@yahoo.com No. 45 Olufemi Street, Off Ogunlana Drive, Surulere, Lagos, Nigeria.