Semantic search is about machines predicting our needs and answering questions we did not know we would ever ask. The challenge we faced at Motorola was to create an automated mechanism for generating ontology trees and semantic graphs to enable advanced semantic search capabilities in DITA-source technical content. Open-source tools are available to achieve such results. By giving examples, this presentation will illustrate the importance of semantic search capabilities and benefits for the organisation as well as the customer. Key thought: let the system answer questions you did not foresee the user would ask.
1 of 68
Download to read offline
More Related Content
Going from A to C, a Practical Approach to Semantic Search
1. Going from A to C
A Practical Approach to Semantic
Search
2. Pawel Kowaluk
? Learning tech
at Motorola
Solutions
? DITA geek
? Co-founder at
soap!
3. Agenda
? Example of Google Semantic Search
? How Google realizes semantics
? How to build your own semantic website
? What is RDF
30. RDF = Resource Description
Framework
? A family of W3C Standards
? A metadata data model
? A variety of notations and formats
? Used on the web and in
knowledge management
42. Master Site
Zone
Controller
Logging
Server
Network
Management
Server
Time
Management
Server
Security
Center
Firewall
Manager
Core Router
outside world
46. <title>MTR Overview</title>
<p><ph m:class="device">Motorola
Transport Router (MTR)</ph> serves
as the core router at the Master
Site. It offers the following
features:</p>
<ul>
<li>Encryption</li>
<li>Redundancy</li>
<li>Remote configuration</li>
<li>Data keying</li>
</ul>
52. Building a knowledge graph
content is used as input to a
knowledge graph, but the
knowledge graph can apply to
topics that
do not exist yet
- Oscar Wilde
65. master site IA hardware Search
79 results for master site IA hardware (found in 0.0032 seconds)
MTR Overview
Motorola Transport Router (MTR) serves as the core router at
the Master Site. It offers the following features: Encryption
Redundancy...
https://www.portal.mot.com/docs/mtr-overview.html metadata filter
Border Zone Gateway
The security of the Border Zone is ensured by the Border
Zone Gateway. This device is the center for security of DMZ
and terminal sites located in the system rim...
https://www.portal.mot.com/docs/border-zone-gateway.html metadata filter
Motorola Security Gateway
Motorola Security Gateway (MSG) is an active network device
delivere with voice and data systems to ensure maximum
security at critical system nodes...
https://www.portal.mot.com/docs/motorola-security-gateway.html metadata filter
You type the words: ?best musician ever” and you get a result that says ?music artists frequently mentioned on the web.” note that none of the keywords you used were part of the result. The search engine has to interpret natural language to give you these results
How do you make your content known to your audience? Is it poublic and you want your users to get to it through Google? Or do you have your own search engine? Is your search engine semantic? If you want to rely on google, there are practices you can follow, but they are all a great mystery
SEO is dead? With google it’s all about creating rich multimedia content that the communities you belong to will want to share
Google Data Highlighter – part of Google Webmaster Tools. It allows you to point to particular pieces of your website and tell Google what they are for better searchability.
Of course, you don’t have to build your own semantic search engine, but you will have to think through your strategy to make sure your content will lend itself to the semantic strategy you want to follow
RDF (Resource Description Framework) consists of two objects and a relation between them. Add more of these, connect them, and you get a knowledge graph.
RDF (Resource Description Framework) consists of two objects and a relation between them. Add more of these, connect them, and you get a knowledge graph.
When we type in ?arthritic hip” we get hip replacement as the top result
If we type in ?where can I get my arthritic hip treated?” we should get information about Leeds General Infirmary, on the following conditions:
Leeds General Infirmary is identified as a medical facility
A medical facility is a place
A place reacts to the question ?where”
Leeds General Infirmary is located in Leeds
Your location is known and it is near Leeds
Motorola Transport Router (MTR) serves as the core router at the Master Site. It offers the following features: Encryption Redundancy
RDF transcends langauges. Once your content is translated, it will work in all languages.
Import your RDF into Wandora
Make your manual edits
Your new job description is Knowledge Engineer. Are you excited?
Let’s see if we find our topic about MTR
It means information assurance hardware that exists at the Master Site. The search engine does some natural language analysis arrive at this conclusion... But will it find the MTR topic?
This is looking good!
If it does come up, then congratulations! Your semantic search is working