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Serge H Borg – Consulting experience
1
From 1998 to 2005, project manager and project director with Proudfoot Consulting -
http://www.alexanderproudfoot.com/home.aspx
1/ PFG - http://www.pfg.fr/
French state owned national funeral services group, acquired by “Services Corporation International”
(USA).
Post-acquisition assignment:
 Supply chain optimisation (SKU’s reduction, logistics consolidation and procurement
standardisation)
 Process reengineering
 Revenue enhancement (implementation of a Sales management system)
2/ MACIF – https://www.macif.fr/web/site/offres/particuliers
Largest French mutual insurance company
Strategic growth project:
 Development and implementation of a 5 years strategic plan
 Devolution of powers and responsibilities (Head Office  regional offices)
 Process mapping , standardisation and deployment
 Revenue enhancement (offerings’ standardisation, sales training and coaching, implementation
of sales tools and dashboards)
3/ ALPHA AIRPORTS - http://www.emiratesgroupcareers.com/english/about/companies/
Airline services firm bought by Italy's Autogrill in 2007 and sold to Emirates in 2010.
Global supply chain project for the retail business (Airports duty free shops)
 Warehousing (10 sites in total) processes and management reconfiguration
 SKU’s optimisation and management tools
 Supervisors coaching and training plan
4/ PSA Peugeot Citroen - http://www.psa-peugeot-citroen.com/en
“Rework and repair” department standardisation assignment across 2 sites (France and UK)
 Reduction of cycle time and line re-balancing (from body in white to assembly)
 Processes reengineering
 Critical (and most repaired) parts’ reverse engineering
 Supervision tool box deployment across all shift managers

Serge H Borg – Consulting experience
2
5/ INVENSYS http://iom.invensys.com/UK/pages/home.aspx
2 projects in 2 divisions (Invensys Process Systems and Controls)
 For IPS – EMEA
o Sales enhancement (coaching, training of the sales force + sales dashboard and KPI’s
+ Management Operating System)
o Bids and tenders process redesign and deployment
o Key and global account process and practice development and implementation
o Sales force management system, processes and procedures (evaluation, training path,
career development, COM & BEN, dashboard and KPI’s ...)
o Standard and global CRM spec design, vendors selection and implementation (
http://www.compass-solutions.com/ )
 For Controls Worldwide
o Global Supply chain restructuring
o Optimisation of Offerings and design of the corresponding marketing strategy and plan
o Creation of a “Voice of the Customer” platform (surveys, focus groups,
client/manufacturing/sales and marketing interface)
o Development and deployment of the Sales Inventory & Operations Planning (SIOP)
process
6/ Speedline - http://www.speedline-truck.com/en/home-en/ - http://www.ronalgroup.com/
Special alloys wheel manufacturer
B’s development and marketing project:
 Design the global “GO TO MARKET” approach
 Distribution networks and channels reorganisation
 Sales and marketing functions merger
 Deployment of an internal sales dashboard
7 /UNIQ - http://www.greencore.com/
British food manufacturer, formerly Unigate plc, taken over by Irish foods conglomerate Greencore in
2011.
EMEA Wall to wall sales and marketing project:
 Buyers/Sellers interface
 Brands standardisation and optimisation  3 level segmentation
 Full packaging, merchandising and advertising plan design in collaboration with a third party
agency

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Serge H Borg – Consulting experience

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