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Service Jam LA 2013 // Day 2

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Service Jam Los Angeles

Day 2 of the Global Service Jam in Los Angeles included the following activities: - Check-in and overview sessions in the morning on design methods and prototyping techniques. - Group field research from 10 AM to 12 PM. - Lunch from 12 to 2 PM. - Mentor check-ins at 2 PM and 6:30 PM where teams presented progress and got feedback. - A twin jam feedback session with Minneapolis at 4:30 PM. - An evening session on tips for making great videos from 6 to 6:30 PM. - Doors closed at 9:30 PM to end the day.

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Day 2 Saturday, March 2nd
@GSJLosAngeles #GSJ13
59 8#"75 !-$.+ 8#"75 8#"75 /"('('01,& /",&,%'3#%+3 !"#$%&'(") /-4.$&5 *+,#& 8#"75 8#"75 6,&,#"75 2,&'
Day 2 (Saturday, March 2nd) 9:00 AM Check-in, 9:15 AM Quick Overview & “Design Methods for Synthesis & Ideation” 9:30 AM “Prototyping Techniques” 10:00 AM Group Work - Field Research 12:00 PM Lunch provided 2:00 PM Mentor check-ins 4:30 PM Twin Jam feedback session with the Minneapolis Jam (10 minutes) 6:00 PM “Tips for Making Great Videos” 6:30 PM Mentor check-ins 9:30 PM Doors closed
5; Register by 3pm Today! planet.globalservicejam.org
Formal Check-ins 2 Check-Ins Today (2PM & 6:30PM) Sign Up Sheet These are mandatory Show something tangible! 10 min total for pitch & feedback (aim for 3-5 min pitch)
Say Hi to Twin Jam 4:30 PM
64 CRASH COURSE #2 Design Methods for Synthesis & Ideation Christina Tran
Field Research Preparation Who are you going to talk to? Where are you going to go? What questions will you ask? What roles are you going to play? (Interviewer, Notetaker, Photographer)
Research Prep When and how? Early Jam Mid Jam Late Jam Jam Journey Explore the theme Test first concept Street cred Purpose Purpose Purpose Understand local issues to Understand how people Understand how people inform your design. respond to your idea before interact with your design. you invest a lot in it. How? How? This is about knowing the How? Walk them through your people you meet. What do you Describe or walk them through prototype, in a show and tell. do for a living? What is your a basic prototype, in a show Have a conversation about family like? Day to day and tell. Have a conversation what they think of it, what they activities? What are your about what they think of it, like and what they would dreams and aspirations? What what they like and what they change. bothers you? would change. What to do with the What to do with the What to do with the results results results Collect the answers, then use Collect the answers, then Collect the answers, then use them to refine your prototype reflecte as a group to draw out them to refine your prototype. for the final presentation. insights which will inform your first prototype to address the possibilities and problems raised.
68 CRASH COURSE #3 Prototyping Techniques Tara Greer & Luke Stiles
Rapid Field Research Tips Always ask why! Observe actions as well as words Document everything Switch roles: Take turns as talker, notetaker, photographer Debrief as a team ASAP and capture it all on paper.
6; CRASH COURSE #4 Tips for Creating Great Videos Victor Solis & Steven Wasserman

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Service Jam LA 2013 // Day 2

  • 2. @GSJLosAngeles #GSJ13
  • 3. 59 8#"75 !-$.+ 8#"75 8#"75 /"('('01,& /",&,%'3#%+3 !"#$%&'(") /-4.$&5 *+,#& 8#"75 8#"75 6,&,#"75 2,&'
  • 4. Day 2 (Saturday, March 2nd) 9:00 AM Check-in, 9:15 AM Quick Overview & “Design Methods for Synthesis & Ideation” 9:30 AM “Prototyping Techniques” 10:00 AM Group Work - Field Research 12:00 PM Lunch provided 2:00 PM Mentor check-ins 4:30 PM Twin Jam feedback session with the Minneapolis Jam (10 minutes) 6:00 PM “Tips for Making Great Videos” 6:30 PM Mentor check-ins 9:30 PM Doors closed
  • 5. 5; Register by 3pm Today! planet.globalservicejam.org
  • 6. Formal Check-ins 2 Check-Ins Today (2PM & 6:30PM) Sign Up Sheet These are mandatory Show something tangible! 10 min total for pitch & feedback (aim for 3-5 min pitch)
  • 7. Say Hi to Twin Jam 4:30 PM
  • 8. 64 CRASH COURSE #2 Design Methods for Synthesis & Ideation Christina Tran
  • 9. Field Research Preparation Who are you going to talk to? Where are you going to go? What questions will you ask? What roles are you going to play? (Interviewer, Notetaker, Photographer)
  • 10. Research Prep When and how? Early Jam Mid Jam Late Jam Jam Journey Explore the theme Test first concept Street cred Purpose Purpose Purpose Understand local issues to Understand how people Understand how people inform your design. respond to your idea before interact with your design. you invest a lot in it. How? How? This is about knowing the How? Walk them through your people you meet. What do you Describe or walk them through prototype, in a show and tell. do for a living? What is your a basic prototype, in a show Have a conversation about family like? Day to day and tell. Have a conversation what they think of it, what they activities? What are your about what they think of it, like and what they would dreams and aspirations? What what they like and what they change. bothers you? would change. What to do with the What to do with the What to do with the results results results Collect the answers, then use Collect the answers, then Collect the answers, then use them to refine your prototype reflecte as a group to draw out them to refine your prototype. for the final presentation. insights which will inform your first prototype to address the possibilities and problems raised.
  • 11. 68 CRASH COURSE #3 Prototyping Techniques Tara Greer & Luke Stiles
  • 12. Rapid Field Research Tips Always ask why! Observe actions as well as words Document everything Switch roles: Take turns as talker, notetaker, photographer Debrief as a team ASAP and capture it all on paper.
  • 13. 6; CRASH COURSE #4 Tips for Creating Great Videos Victor Solis & Steven Wasserman