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SFDC User Setup
Simeon Tzanev
Agenda
 Creating New Users
 Record Ownership
 Licensing
 Security
 Localization
 User Authentication
 Computer Activation
 Delegation of User Management
 Troubleshooting User Issues
 Password Policies
 Session Settings
 Logging in as Another User
Creating New Users
New User Business Process
 Employee joins the company
 New user request via email/phone/case
 Approval from hiring department manager needed
 Admin can add new user to Salesforce
Creating New Users
Overview of User Records
 Key information about an User
 Licensing
 User Licenses
 Feature Licenses
 Security
 Profiles
 Roles
 Permission Sets
 Localization
 Personal Language
 Personal Time Zone
 Personal Currency
Adding an User
Record Ownership
Licensing
 User Licenses
 Salesforce
 Salesforce Platform
 Force.com
 Feature Licenses
 Knowledge User
 Marketing User
 Mobile User
 Offline User
 Salesforce CRM Content User
 Service Cloud User
Security
 Profiles
 Roles
 Permission Sets
User Localization Settings
 Personal Locale
 Personal Language
 Personal Time Zone
 Personal Currency
User Authentication
Login Methods
 Website: The standard Salesforce User Interface
 API: programmatic access, such as the Data Loader
 Desktop Client
 Mobile Client
SFDC Authorization Checklist
 Login Hours Check
 Login IP Ranges Check
 Trusted IP Ranges Check
 Check if user has been activated from this IP address before
 Check if users Browser has a valid Cookie stored from Salesforce
Login Hours
Setup | Manage Users | Profiles | Login Hours
Login IP Ranges
Setup | Manage Users | Profiles | Login IP Ranges
Trusted IP Ranges
Setup | Security Controls | Network Access
Computer Activation (using the SFDC UI)
Computer Activation (using the API)
Setup | My Personal Information | Reset My Security Token
Delegation of User Management
Setup | Security Controls | Delegated Administration
Troubleshooting User Issues
 Unlocking Users
 Deactivating a user
 Expiring All Passwords
 Resetting Passwords
 Viewing Login History
 Using Setup Audit Trail
Unlocking Users
Setup | Manage Users | Users
Deactivating Users
Setup | Manage Users | Users | Edit
Expiring All Passwords
Setup | Administration Setup | Security Controls | Expire All Passwords
Resetting Passwords
Viewing Login History
Setup | Manage Users | Login History
Using Setup Audit Trail
Setup | Security Controls | View Setup Audit Trail
Password Policies
Setup | Administration Setup | Security Controls | Password Policies
Session Settings
Setup | Security Controls | Session Settings
Logging in as another User
Setup | My Personal Information | Grant Login Access
Setup | Manage Users | Users
Additional Information
Look for additional SFDC Topic Reviews, Articles and Video Series on my social media
channels
LinkedIn http://de.linkedin.com/in/simeontzanev
Blog http://tzanevs.wordpress.com/
Twitter smtzanev
@ Email mail@simeontzanev.info

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