Operating Systems: Windows XP, Windows Vista, Windows 7, Windows 8. Providing Support through Remote connection for more than 150 branches. Network Protocols: - TCP/IP. Troubleshoot Network Problem with coordination of ISP and Server team. Installation of Various Antivirus & updating like Symantec, NPAV etc. Installing, configuring & troubleshooting of all Printers like HP, CANON, RICOH Network printers & Scanner and various other Deskjet, Inkjet and Laser printer. Configuring Exchange E-mail account in Android,Tablet,iPhone,iPad. Solving the query of users through Remote access like VNC, Team viewer, and Remote Desktop control. Installation, Configuration & troubleshooting of various E-mail clients Outlook & Thunderbird, etc.