Suzi Hrubik has over 15 years of experience in instructional design, technical writing, graphic design, web design, training, and technical support. She has worked for many organizations in these roles including as an independent consultant, at Radcom Inc., American Cancer Society, Independence Excav
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Shrubik Resume PDF
1. SUZI suzihrubik@gmail.com
www.suzihrubik.com
HRUBIK
EDUCATION PROFESSIONAL EXPERIENCE
? MAE: Instructional Suzi Hrubik Designs Jan 2007 ¨C Present
Technology: Owner and President - Freelance Technical Consultant.
University of Akron, ? Lathe of Heaven January 2013
Akron, OH
latheofheaven@centurytel.net 440-937-5113
August 2006 o Created customized logo
? BSE: Early ? Independence Excavating: Safety Department Oct 2012 ¨C Nov 2012
Childhood
Education: University
5720 Schaaf Rd, Independence, OH 44131. 800-524-DIRT
of Akron, Akron, OH o Enhanced and improved a presentation with an audio script that will be
December 2004 viewed by all new employees to Independence Excavating which consists of
over 100 employees
? Susan Aldrich & Associates March 2011 ¨C April 2011
susan@saldrich.com 330-220-4576
o Created and improved documentation and presentations
SKILLS o Manufactured customized graphics
? Excellent interpersonal
? Jim Hrubik Sr: Candidate for Congress March 2010 ¨C Present
& communication skills jimhrubik@earthlink.net 330-745-8435
? Highly organized & o Webmaster for www.jimhrubik.com
strong work ethic o Created advertisements/marketing and customized logo
? Documentation, story o Enhanced SEO (search engine optimization) for website
boards, & presentations ? Precision Environmental March 2010
? Graphic design 5500 Brecksville Rd, Independence, OH 44131. 216-642-6040
? Web design o Enhanced and updated advertising asbestos removal presentation
? Training ? Vesper Lake Bible Fellowship Church (now Lakeside Christian Church) 2007 ¨C 2009
? eLearning 3535 Knollwood Lane, Akron, Ohio. 330-666-1733
o Created advertisements, and customized logo
o Enhanced website with flash movies
o Improved SEO (search engine optimization) company website
SOFTWARE Radcom Inc. April 2011 ¨C Present
? Microsoft Office Suite 561 Boston Mills Rd Suite #400, Hudson, OH 44236. 330-650-4777
? Microsoft FrontPage Associate Technical Writer, Instructional Designer, Webmaster, Trainer, Sales
? Microsoft SharePoint Assistant, and Social Media Expert
? Microsoft Publisher ? Enriched and maintained company website and created favicon
? Microsoft Infopath ? Enhanced SEO (search engine optimization) company website
? Adobe FrameMaker ? Improved facebook social media profile
? Adobe PhotoShop ? Created and enriched documentation, presentations, and story boards and helped
? Adobe InDesign establish client relations for 8 mid to large companies
? Adobe Captivate ? Designed instructional materials, online courses, handouts, and activities and helped
? Macromedia Flash & extend working client relations for 3 large companies
DreamWeaver ? Narrator for an eLearning course for a large educational institution
? Lectora
? Created marketing and advertising materials for the Sales department
? Active Directory
? Cisco CallManager &
? Produced and sent marketing/training eblasts using Constant Contact
Unity ? Directed WebEx training for 10 staff for a large medical insurance company
? RightFax ? Conducted onsite training for 40 Radcom staff on social media and website design
(basic DreamWeaver and ftp)
2. American Cancer Society July 2010 ¨C March 2011
525 North Broad St, Canfield, OH 44106 800-227-2345
E-Revenue Specialist, Webmaster, and Trainer
? Created and updated websites for all Ohio Relay for Life, Bark for Life, and related events
? Produced and enhanced manuals and SOPs
? Conducted training for staff and online chairs and maintained positive staff relations
? Basic technical support and system administration responsibilities
Smart Solutions Inc. 23900 Mercantile Road, Beachwood, OH. 44122 216-504-2371 Jan ¨C April 2010
Assistant Accountant
? Entered data for accounts receivable, payable, and billing and assisted with misc. projects
? Answered phone calls and processed orders via Authorize.Net for Smart VM clients
? Enhanced and organized the filing systems
Independence Excavating: IT Department Feb 2007 ¨C Oct 2009
5720 Schaaf Rd, Independence, OH 44131. 216-446-4357
Customer Care Specialist, Technical Support, Technical Writer, and Trainer
? Created and taught the first company software training and worked with manager to create customized training
for Heavy Shop department consisting of 30 truck mechanics
? Basic technical support for about 500 employees and maintained positive staff relations
? Created documentation for internal IT procedures and SOPs for all other staff
? Generated security codes and cards/FOBs using WinPak security system for 2 companies and about 300
employees
? Produced computer accounts with specific network access using Active Directory and RightFax
? Setup VoIP phones, voicemail, translation, and route patterns using Cisco CallManager and Unity software
? Maintained inventory using ToolWatch system
? Created marketing, advertising materials, and IT Department logo
? Updated the SharePoint website with all SOPs
St. Augustine Catholic School Aug ¨C October 2006
195 7th Street, Barberton, OH 44203. 330-753-6435
K-8 Computer Teacher, Network Administrator, Webmaster, Trainer, and Technical Support
? Maintained the computer network and created new accounts as needed for 500 students and 15 teaching staff
? Taught academic computer classes for 500 students kindergarten to eight grade
? Created an inventory system documenting all technology in the building
? Trained 15 teaching staff on SmartBoards and computers
? Created a grant to get new technology equipment
? Created the first website for the school
Instructional Technology Support for College of Education at the University of Akron
University of Akron Zook 435, Akron, OH 44325. 330-972-2114 May 2005 ¨C Aug 2006
Graduate Assistant: Technical Support
? Created technical SOPs, tutorials, and trained staff and students on usage of the equipment and educational
software such as how to use WebCT distance learning software, Adobe Photoshop and Adobe Acrobat,
and Macromedia Flash and Dreamweaver. Created and maintained an inventory of all equipment in ITS
Computer Support Desk at the University of Akron December 2001 ¨C 2004
University of Akron Bierce Library Room 69, Akron, OH 44325. 330-972-6888
Senior Student Assistant: Technical Support
? Created technical SOPs on how to install software including wirless software
? Provided Tier 1 technical support for university students, faculty and staff on equipment and software
? Installed wireless software and other various software as needed