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SUZI                                                                                        suzihrubik@gmail.com
                                                                                               www.suzihrubik.com

HRUBIK
EDUCATION                      PROFESSIONAL EXPERIENCE
     ? MAE: Instructional        Suzi Hrubik Designs                                            Jan 2007 ¨C Present
       Technology:               Owner and President - Freelance Technical Consultant.
       University of Akron,        ? Lathe of Heaven                                   January 2013
       Akron, OH
                                          latheofheaven@centurytel.net 440-937-5113
       August 2006                            o Created customized logo
     ? BSE: Early                    ?   Independence Excavating: Safety Department              Oct 2012 ¨C Nov 2012
       Childhood
       Education: University
                                         5720 Schaaf Rd, Independence, OH 44131. 800-524-DIRT
       of Akron, Akron, OH                    o Enhanced and improved a presentation with an audio script that will be
       December 2004                              viewed by all new employees to Independence Excavating which consists of
                                                  over 100 employees
                                     ?   Susan Aldrich & Associates                              March 2011 ¨C April 2011
                                         susan@saldrich.com 330-220-4576
                                              o Created and improved documentation and presentations
SKILLS                                        o Manufactured customized graphics
 ? Excellent interpersonal
                                     ?   Jim Hrubik Sr: Candidate for Congress                   March 2010 ¨C Present
   & communication skills                jimhrubik@earthlink.net 330-745-8435
 ? Highly organized &                         o Webmaster for www.jimhrubik.com
   strong work ethic                          o Created advertisements/marketing and customized logo
 ? Documentation, story                       o Enhanced SEO (search engine optimization) for website
   boards, & presentations           ?   Precision Environmental                                 March 2010
 ? Graphic design                        5500 Brecksville Rd, Independence, OH 44131. 216-642-6040
 ? Web design                                 o Enhanced and updated advertising asbestos removal presentation
 ? Training                          ?   Vesper Lake Bible Fellowship Church (now Lakeside Christian Church) 2007 ¨C 2009
 ? eLearning                             3535 Knollwood Lane, Akron, Ohio. 330-666-1733
                                              o Created advertisements, and customized logo
                                              o Enhanced website with flash movies
                                              o Improved SEO (search engine optimization) company website

SOFTWARE                         Radcom Inc.                                                  April 2011 ¨C Present
 ?    Microsoft Office Suite     561 Boston Mills Rd Suite #400, Hudson, OH 44236. 330-650-4777
 ?    Microsoft FrontPage        Associate Technical Writer, Instructional Designer, Webmaster, Trainer, Sales
 ?    Microsoft SharePoint       Assistant, and Social Media Expert
 ?    Microsoft Publisher            ?   Enriched and maintained company website and created favicon
 ?    Microsoft Infopath             ?   Enhanced SEO (search engine optimization) company website
 ?    Adobe FrameMaker               ?   Improved facebook social media profile
 ?    Adobe PhotoShop                ?   Created and enriched documentation, presentations, and story boards and helped
 ?    Adobe InDesign                     establish client relations for 8 mid to large companies
 ?    Adobe Captivate                ?   Designed instructional materials, online courses, handouts, and activities and helped
 ?    Macromedia Flash &                 extend working client relations for 3 large companies
      DreamWeaver                    ?   Narrator for an eLearning course for a large educational institution
 ?    Lectora
                                     ?   Created marketing and advertising materials for the Sales department
 ?    Active Directory
 ?    Cisco CallManager &
                                     ?   Produced and sent marketing/training eblasts using Constant Contact
      Unity                          ?   Directed WebEx training for 10 staff for a large medical insurance company
 ?    RightFax                       ?   Conducted onsite training for 40 Radcom staff on social media and website design
                                         (basic DreamWeaver and ftp)
American Cancer Society                                                                       July 2010 ¨C March 2011
525 North Broad St, Canfield, OH 44106 800-227-2345
E-Revenue Specialist, Webmaster, and Trainer
    ?   Created and updated websites for all Ohio Relay for Life, Bark for Life, and related events
    ?   Produced and enhanced manuals and SOPs
    ?   Conducted training for staff and online chairs and maintained positive staff relations
    ?   Basic technical support and system administration responsibilities

Smart Solutions Inc. 23900 Mercantile Road, Beachwood, OH. 44122 216-504-2371                 Jan ¨C April 2010
Assistant Accountant
    ?   Entered data for accounts receivable, payable, and billing and assisted with misc. projects
    ?   Answered phone calls and processed orders via Authorize.Net for Smart VM clients
    ?   Enhanced and organized the filing systems

Independence Excavating: IT Department                                                        Feb 2007 ¨C Oct 2009
5720 Schaaf Rd, Independence, OH 44131. 216-446-4357
Customer Care Specialist, Technical Support, Technical Writer, and Trainer
    ?   Created and taught the first company software training and worked with manager to create customized training
        for Heavy Shop department consisting of 30 truck mechanics
    ?   Basic technical support for about 500 employees and maintained positive staff relations
    ?   Created documentation for internal IT procedures and SOPs for all other staff
    ?   Generated security codes and cards/FOBs using WinPak security system for 2 companies and about 300
        employees
    ?   Produced computer accounts with specific network access using Active Directory and RightFax
    ?   Setup VoIP phones, voicemail, translation, and route patterns using Cisco CallManager and Unity software
    ?   Maintained inventory using ToolWatch system
    ?   Created marketing, advertising materials, and IT Department logo
    ?   Updated the SharePoint website with all SOPs

St. Augustine Catholic School                                                                 Aug ¨C October 2006
195 7th Street, Barberton, OH 44203. 330-753-6435
K-8 Computer Teacher, Network Administrator, Webmaster, Trainer, and Technical Support
    ?   Maintained the computer network and created new accounts as needed for 500 students and 15 teaching staff
    ?   Taught academic computer classes for 500 students kindergarten to eight grade
    ?   Created an inventory system documenting all technology in the building
    ?   Trained 15 teaching staff on SmartBoards and computers
    ?   Created a grant to get new technology equipment
    ?   Created the first website for the school

Instructional Technology Support for College of Education at the University of Akron
University of Akron Zook 435, Akron, OH 44325. 330-972-2114                                May 2005 ¨C Aug 2006
Graduate Assistant: Technical Support
    ? Created technical SOPs, tutorials, and trained staff and students on usage of the equipment and educational
          software such as how to use WebCT distance learning software, Adobe Photoshop and Adobe Acrobat,
          and Macromedia Flash and Dreamweaver. Created and maintained an inventory of all equipment in ITS

Computer Support Desk at the University of Akron                                           December 2001 ¨C 2004
University of Akron Bierce Library Room 69, Akron, OH 44325. 330-972-6888
Senior Student Assistant: Technical Support
    ? Created technical SOPs on how to install software including wirless software
    ? Provided Tier 1 technical support for university students, faculty and staff on equipment and software
    ? Installed wireless software and other various software as needed

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Shrubik Resume PDF

  • 1. SUZI suzihrubik@gmail.com www.suzihrubik.com HRUBIK EDUCATION PROFESSIONAL EXPERIENCE ? MAE: Instructional Suzi Hrubik Designs Jan 2007 ¨C Present Technology: Owner and President - Freelance Technical Consultant. University of Akron, ? Lathe of Heaven January 2013 Akron, OH latheofheaven@centurytel.net 440-937-5113 August 2006 o Created customized logo ? BSE: Early ? Independence Excavating: Safety Department Oct 2012 ¨C Nov 2012 Childhood Education: University 5720 Schaaf Rd, Independence, OH 44131. 800-524-DIRT of Akron, Akron, OH o Enhanced and improved a presentation with an audio script that will be December 2004 viewed by all new employees to Independence Excavating which consists of over 100 employees ? Susan Aldrich & Associates March 2011 ¨C April 2011 susan@saldrich.com 330-220-4576 o Created and improved documentation and presentations SKILLS o Manufactured customized graphics ? Excellent interpersonal ? Jim Hrubik Sr: Candidate for Congress March 2010 ¨C Present & communication skills jimhrubik@earthlink.net 330-745-8435 ? Highly organized & o Webmaster for www.jimhrubik.com strong work ethic o Created advertisements/marketing and customized logo ? Documentation, story o Enhanced SEO (search engine optimization) for website boards, & presentations ? Precision Environmental March 2010 ? Graphic design 5500 Brecksville Rd, Independence, OH 44131. 216-642-6040 ? Web design o Enhanced and updated advertising asbestos removal presentation ? Training ? Vesper Lake Bible Fellowship Church (now Lakeside Christian Church) 2007 ¨C 2009 ? eLearning 3535 Knollwood Lane, Akron, Ohio. 330-666-1733 o Created advertisements, and customized logo o Enhanced website with flash movies o Improved SEO (search engine optimization) company website SOFTWARE Radcom Inc. April 2011 ¨C Present ? Microsoft Office Suite 561 Boston Mills Rd Suite #400, Hudson, OH 44236. 330-650-4777 ? Microsoft FrontPage Associate Technical Writer, Instructional Designer, Webmaster, Trainer, Sales ? Microsoft SharePoint Assistant, and Social Media Expert ? Microsoft Publisher ? Enriched and maintained company website and created favicon ? Microsoft Infopath ? Enhanced SEO (search engine optimization) company website ? Adobe FrameMaker ? Improved facebook social media profile ? Adobe PhotoShop ? Created and enriched documentation, presentations, and story boards and helped ? Adobe InDesign establish client relations for 8 mid to large companies ? Adobe Captivate ? Designed instructional materials, online courses, handouts, and activities and helped ? Macromedia Flash & extend working client relations for 3 large companies DreamWeaver ? Narrator for an eLearning course for a large educational institution ? Lectora ? Created marketing and advertising materials for the Sales department ? Active Directory ? Cisco CallManager & ? Produced and sent marketing/training eblasts using Constant Contact Unity ? Directed WebEx training for 10 staff for a large medical insurance company ? RightFax ? Conducted onsite training for 40 Radcom staff on social media and website design (basic DreamWeaver and ftp)
  • 2. American Cancer Society July 2010 ¨C March 2011 525 North Broad St, Canfield, OH 44106 800-227-2345 E-Revenue Specialist, Webmaster, and Trainer ? Created and updated websites for all Ohio Relay for Life, Bark for Life, and related events ? Produced and enhanced manuals and SOPs ? Conducted training for staff and online chairs and maintained positive staff relations ? Basic technical support and system administration responsibilities Smart Solutions Inc. 23900 Mercantile Road, Beachwood, OH. 44122 216-504-2371 Jan ¨C April 2010 Assistant Accountant ? Entered data for accounts receivable, payable, and billing and assisted with misc. projects ? Answered phone calls and processed orders via Authorize.Net for Smart VM clients ? Enhanced and organized the filing systems Independence Excavating: IT Department Feb 2007 ¨C Oct 2009 5720 Schaaf Rd, Independence, OH 44131. 216-446-4357 Customer Care Specialist, Technical Support, Technical Writer, and Trainer ? Created and taught the first company software training and worked with manager to create customized training for Heavy Shop department consisting of 30 truck mechanics ? Basic technical support for about 500 employees and maintained positive staff relations ? Created documentation for internal IT procedures and SOPs for all other staff ? Generated security codes and cards/FOBs using WinPak security system for 2 companies and about 300 employees ? Produced computer accounts with specific network access using Active Directory and RightFax ? Setup VoIP phones, voicemail, translation, and route patterns using Cisco CallManager and Unity software ? Maintained inventory using ToolWatch system ? Created marketing, advertising materials, and IT Department logo ? Updated the SharePoint website with all SOPs St. Augustine Catholic School Aug ¨C October 2006 195 7th Street, Barberton, OH 44203. 330-753-6435 K-8 Computer Teacher, Network Administrator, Webmaster, Trainer, and Technical Support ? Maintained the computer network and created new accounts as needed for 500 students and 15 teaching staff ? Taught academic computer classes for 500 students kindergarten to eight grade ? Created an inventory system documenting all technology in the building ? Trained 15 teaching staff on SmartBoards and computers ? Created a grant to get new technology equipment ? Created the first website for the school Instructional Technology Support for College of Education at the University of Akron University of Akron Zook 435, Akron, OH 44325. 330-972-2114 May 2005 ¨C Aug 2006 Graduate Assistant: Technical Support ? Created technical SOPs, tutorials, and trained staff and students on usage of the equipment and educational software such as how to use WebCT distance learning software, Adobe Photoshop and Adobe Acrobat, and Macromedia Flash and Dreamweaver. Created and maintained an inventory of all equipment in ITS Computer Support Desk at the University of Akron December 2001 ¨C 2004 University of Akron Bierce Library Room 69, Akron, OH 44325. 330-972-6888 Senior Student Assistant: Technical Support ? Created technical SOPs on how to install software including wirless software ? Provided Tier 1 technical support for university students, faculty and staff on equipment and software ? Installed wireless software and other various software as needed