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aisyah halim

This document provides details about Noor Aisyah's internship at Jeli Inn, a private limited company and hotel in Jeli, Kelantan. It outlines the company's mission, vision, objectives, organizational structure, job descriptions, products, market strategies, competitors, finances, SWOT analysis, and recommendations. The internship aimed to generate knowledge for a business proposal and instill confidence in business leadership.

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EFT 4082 STUDENTS IN ENTERPRISE PROGRAM (SIEP) SIEP: 3 NAME: NOOR AISYAH BT NIK ABD HALIM MATRIX NO. : E14B0410 PROGRAMME: GEOSCIENCE PLACE (if any): JELI INN FACULTY OF EARTH SCIENCE
OUTLINE • INTRODUCTION • TASK AND OBSERVATIONS • OUTCOMES • CONCLUSION
INTRODUCTION Objective of SIEP A. To generate knowledge to initiate action to prepare a business proposal. B. To instill confidence in the conduct of business and compare an organization's approach to leadership
COMPANY BACKGROUND Name of Company JELI INN Address PT 5623, Jeli Inn, Kampung Gemang, 17700 Ayer Lanas, Jeli, Kelantan Type of business Private Limited Company Business Service, Hotel Management Number of employee 3 workers Established year 2010 until now Consultation hours Everyday Check in 2.00 p.m and check out 12.00 noon
MISSION a. Provide job opportunities to society. b. To fulfill the needs of fardhu kifayah. c. Give motivation to Bumiputera/ Malaysian society. d. To gain profit and increase income. e. To ensure our guests have the most comfortable accommodation possible.
VISSION a. To gain maximum profit with a minimum cost and suitable price b. To expand our business by adding new branches c. To share with visitors the various aspects of rural Malaysian life in a manner that enhances both their holiday expectations and their cultural curiosity. We aim to prove a quality holiday experience which will lead to warm, lasting memorial for both visitor and host.
OBJECTIVE a. To get Halal income and to gain capital return in year. b. To acquire support from customer by providing good quality service. c. To be the reasonable price of budget hotel in Jeli, Kelantan
ORGANIZATIONAL CHART
JOB DESCRIPTION • Greeting customers who enter the hotel. • Being responsible for processing cash payments. • Answering queries from customers. • Reporting problems to the supervisor. • Giving advice and guidance on product selection to customers. • Dealing with customer refunds. • Keeping the hotel tidy and clean. • Responsible dealing with customer complaints. • Working within established guidelines. • Responsible for security
PRODUCT
PRODUCT
MARKET STRATEGY Product strategy - Offer the best price - Offer the best furniture - Offer WiFi and Astro - Offer Restaurant - Offer the high standard and comfortable furniture
MARKET STRATEGY Promotion strategies - Banner INTERNET Blog http://jeliinn.blogspot.my/2012/10/jeli-inn.html Facebook https://www.facebook.com/Jeliinn/about/?tab=overview
COMPETITORS JELITA INN
D’ JELI HOTEL
FINANCIAL
SWOT
SWOT
SWOT
RECCOMENDATION 1. ONLINE SERVICE 2. INVITE CUSTOMERS SUGGESTION 3. EFFECTIVE CUSTOMER SERVICE
CONCLUCION A. Can generate knowledge to initiate action to prepare a business proposal. B. Can instil confidence in the conduct of business and compare an organization's approach to leadership
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Siep 3 slide

  • 1. EFT 4082 STUDENTS IN ENTERPRISE PROGRAM (SIEP) SIEP: 3 NAME: NOOR AISYAH BT NIK ABD HALIM MATRIX NO. : E14B0410 PROGRAMME: GEOSCIENCE PLACE (if any): JELI INN FACULTY OF EARTH SCIENCE
  • 2. OUTLINE • INTRODUCTION • TASK AND OBSERVATIONS • OUTCOMES • CONCLUSION
  • 3. INTRODUCTION Objective of SIEP A. To generate knowledge to initiate action to prepare a business proposal. B. To instill confidence in the conduct of business and compare an organization's approach to leadership
  • 4. COMPANY BACKGROUND Name of Company JELI INN Address PT 5623, Jeli Inn, Kampung Gemang, 17700 Ayer Lanas, Jeli, Kelantan Type of business Private Limited Company Business Service, Hotel Management Number of employee 3 workers Established year 2010 until now Consultation hours Everyday Check in 2.00 p.m and check out 12.00 noon
  • 5. MISSION a. Provide job opportunities to society. b. To fulfill the needs of fardhu kifayah. c. Give motivation to Bumiputera/ Malaysian society. d. To gain profit and increase income. e. To ensure our guests have the most comfortable accommodation possible.
  • 6. VISSION a. To gain maximum profit with a minimum cost and suitable price b. To expand our business by adding new branches c. To share with visitors the various aspects of rural Malaysian life in a manner that enhances both their holiday expectations and their cultural curiosity. We aim to prove a quality holiday experience which will lead to warm, lasting memorial for both visitor and host.
  • 7. OBJECTIVE a. To get Halal income and to gain capital return in year. b. To acquire support from customer by providing good quality service. c. To be the reasonable price of budget hotel in Jeli, Kelantan
  • 9. JOB DESCRIPTION • Greeting customers who enter the hotel. • Being responsible for processing cash payments. • Answering queries from customers. • Reporting problems to the supervisor. • Giving advice and guidance on product selection to customers. • Dealing with customer refunds. • Keeping the hotel tidy and clean. • Responsible dealing with customer complaints. • Working within established guidelines. • Responsible for security
  • 12. MARKET STRATEGY Product strategy - Offer the best price - Offer the best furniture - Offer WiFi and Astro - Offer Restaurant - Offer the high standard and comfortable furniture
  • 13. MARKET STRATEGY Promotion strategies - Banner INTERNET Blog http://jeliinn.blogspot.my/2012/10/jeli-inn.html Facebook https://www.facebook.com/Jeliinn/about/?tab=overview
  • 17. SWOT
  • 18. SWOT
  • 19. SWOT
  • 20. RECCOMENDATION 1. ONLINE SERVICE 2. INVITE CUSTOMERS SUGGESTION 3. EFFECTIVE CUSTOMER SERVICE
  • 21. CONCLUCION A. Can generate knowledge to initiate action to prepare a business proposal. B. Can instil confidence in the conduct of business and compare an organization's approach to leadership