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SilverStripe
                         Tim Stuckey - Account Director, Bliss Media




Friday, 23 November 12
Contents
                         1. More for less
                         2. Proprietary to supported Open-Source
                         3. Our Clients
                         4. Direct Bene鍖t




Friday, 23 November 12
More for less



Friday, 23 November 12
 Solution value    Cost
                          Flexibility       Implementation time
                          Support           Risk/ Liability




Friday, 23 November 12
Proprietary to supported
                     Open Source



Friday, 23 November 12
Then
                          2 internally developed and supported
                           CMSs

                          Large organisation clients
                          Strong revenue stream
                          Client-driven development roadmap




Friday, 23 November 12
The market
                          CMS increasingly client-dictated
                          Features/functionality in briefs increased
                          Internal technical support
                          Change full-service focus
                            Starting to see more value for clients




Friday, 23 November 12
We are a creative digital agency producing world class user
                              experiences across web, ecommerce & mobile

Friday, 23 November 12
Our USP
                 We place
                 customers at the centre
                 and invest heavily in the
                 creative process - including
                 wireframes, ideas
                 generation, competitor
                 analysis, workshops, user
                 focus groups and great
                 creative execution.




Friday, 23 November 12
Friday, 23 November 12
Cabrini Redevelopment
                          Find a Doctor
                          Online Booking              62 page Business & User Requirements
                          Online Payment              Multiple Access Levels (across differing
                          Donation Payment             functions)

                          FAQ                         20 templates and wireframes
                          GP only area                We delivered more for less
                          Multiple photo galleries




Friday, 23 November 12
Friday, 23 November 12
Friday, 23 November 12
Friday, 23 November 12
Friday, 23 November 12
Open source with liability
                          Warranty choice
                                                                      Design & Development Flexibility
                          Offer supported or unsupported
                                                                      Extensions
                          Direct technical engagement
                                                                      No annual cost
                          Ensure high quality delivery and coding
                                                                      Pre-sales technical lead
                           practices
                                                                      Positioned Bliss to deliver outcomes
                          Increase customer value and con鍖dence




Friday, 23 November 12
Importance




Friday, 23 November 12
Direct Benefit


Friday, 23 November 12
Digital Strategy

                    Bliss Media continue to work with our
                    clients as a digital strategic partner to
                    continually review and improve.




Friday, 23 November 12
Planning Workshops
                    Collaborate regularly to innovate, improve, drive conversion and increase
                    market-share.

                                                                 Text
                                                                 Text
                        Non-billable Account Direction
                        De鍖ne KPIs
                        Detailed analytical analysis
                        Develop benchmarks
                        Discuss campaign ideas
                        Discuss greater marketing / communication mix




Friday, 23 November 12
Conversion Optimisation
                          Post Launch measure conversion
                           funnels with Google Analytics to see
                           where offering drops short of
                           expectation

                          Improve design and user experience to
                           increase conversions




Friday, 23 November 12
Traffic Generation through
                     SEO & SEM
                          Develop Monthly SEO campaign to
                           organically rank for targeted keywords in
                           鍖rst page of Google

                          Develop SEM Pay Per Click campaigns to
                           drive targeted traffic and sales




Friday, 23 November 12
Social Media &
                     Creative Campaigns
                         Look at engaging customers through Social Media channels, including
                         Facebook, Twitter and YouTube, through:


                          Promotional content and specials
                          Online competitions
                          Creative viral campaigns




Friday, 23 November 12
Customer Acquisition
                     & Loyalty

                          Identify ideal customers
                          Reach out to customers in distress




Friday, 23 November 12
Promotions &
                     Email Direct Marketing
                          Drive newsletter subscriptions
                           through the site

                          Segment customers by areas of
                           interest and relevance

                          Deliver targeted and relevant
                           messages through software
                           integration




Friday, 23 November 12
Friday, 23 November 12
.


Friday, 23 November 12

More Related Content

SilverStripe Info Session 2012 11-22

  • 1. SilverStripe Tim Stuckey - Account Director, Bliss Media Friday, 23 November 12
  • 2. Contents 1. More for less 2. Proprietary to supported Open-Source 3. Our Clients 4. Direct Bene鍖t Friday, 23 November 12
  • 3. More for less Friday, 23 November 12
  • 4. Solution value Cost Flexibility Implementation time Support Risk/ Liability Friday, 23 November 12
  • 5. Proprietary to supported Open Source Friday, 23 November 12
  • 6. Then 2 internally developed and supported CMSs Large organisation clients Strong revenue stream Client-driven development roadmap Friday, 23 November 12
  • 7. The market CMS increasingly client-dictated Features/functionality in briefs increased Internal technical support Change full-service focus Starting to see more value for clients Friday, 23 November 12
  • 8. We are a creative digital agency producing world class user experiences across web, ecommerce & mobile Friday, 23 November 12
  • 9. Our USP We place customers at the centre and invest heavily in the creative process - including wireframes, ideas generation, competitor analysis, workshops, user focus groups and great creative execution. Friday, 23 November 12
  • 11. Cabrini Redevelopment Find a Doctor Online Booking 62 page Business & User Requirements Online Payment Multiple Access Levels (across differing Donation Payment functions) FAQ 20 templates and wireframes GP only area We delivered more for less Multiple photo galleries Friday, 23 November 12
  • 16. Open source with liability Warranty choice Design & Development Flexibility Offer supported or unsupported Extensions Direct technical engagement No annual cost Ensure high quality delivery and coding Pre-sales technical lead practices Positioned Bliss to deliver outcomes Increase customer value and con鍖dence Friday, 23 November 12
  • 19. Digital Strategy Bliss Media continue to work with our clients as a digital strategic partner to continually review and improve. Friday, 23 November 12
  • 20. Planning Workshops Collaborate regularly to innovate, improve, drive conversion and increase market-share. Text Text Non-billable Account Direction De鍖ne KPIs Detailed analytical analysis Develop benchmarks Discuss campaign ideas Discuss greater marketing / communication mix Friday, 23 November 12
  • 21. Conversion Optimisation Post Launch measure conversion funnels with Google Analytics to see where offering drops short of expectation Improve design and user experience to increase conversions Friday, 23 November 12
  • 22. Traffic Generation through SEO & SEM Develop Monthly SEO campaign to organically rank for targeted keywords in 鍖rst page of Google Develop SEM Pay Per Click campaigns to drive targeted traffic and sales Friday, 23 November 12
  • 23. Social Media & Creative Campaigns Look at engaging customers through Social Media channels, including Facebook, Twitter and YouTube, through: Promotional content and specials Online competitions Creative viral campaigns Friday, 23 November 12
  • 24. Customer Acquisition & Loyalty Identify ideal customers Reach out to customers in distress Friday, 23 November 12
  • 25. Promotions & Email Direct Marketing Drive newsletter subscriptions through the site Segment customers by areas of interest and relevance Deliver targeted and relevant messages through software integration Friday, 23 November 12