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Sims 4 Crashing in PC can 
be Avoided, Here is How 
Lets Get Started
Does your Sims 4 Crashes? 
The Sims 4 users face several problems. After purchasing the game it starts crashing. Here I 
would like to provide you a workaround to get rid of frequent errors and crashes and to 
play the game uninterruptedly. 
It is strongly recommended to optimize the PC using Extreme Gaming feature of 
PCFresher System Utilities software. Registry corruption too shouldnt be ignored. 
Use PCFresher to optimize Sims 4 instantly!
Ensure System Requirements 
Check whether your PC meets the following system requirements: 
 Operating System: 
Windows 8.1/ Windows 8/ Windows 7 with Service Pack 1/ Windows Vista Service Pack 2/ 
Windows XP Service Pack 3 
 Processor: Intel Core 2 Duo 1.8 GHz/ Intel GMA X4500/ ATI Radeon X1300 
 GPU: Intel GMA X4500/ NVIDIA GeForce 6600/ ATI Radeon X1300 
 Microsoft Visual Crystal Reports 
 Free Hard Disk Space: 9 GB 
Use PCFresher to optimize Sims 4 instantly!
Turn Off the Proxy Servers 
1. Press Windows Key + C. 
2. Click the Search icon in the Charms Bar. 
3. The Search panel will be displayed at the right-side of the screen. 
4. Make sure Everywhere option is selected in the drop down box above the Search 
textbox. 
5. Type inetcpl.cpl in the Search Box. 
6. Open that from the Search Results. 
7. The Internet Options dialog will open. Click the Connections tab, and then LAN Settings 
button under Local Area Network (LAN) settings frame. 
8. Uncheck the checkbox named Use a proxy server for your LAN (These settings will not 
apply to dial-up or VPN connections). 
9. Click OK | Apply | OK. 
Use PCFresher to optimize Sims 4 instantly!
Exclude Game Files from Antivirus 
1. Right click the Avast Antivirus icon in the System Tray area of your Taskbar. 
2. Select Open Avast user interface option. 
3. Click the Settings tab in the left side panel. 
4. Click the Active Protection tab. 
5. Click Customize link ahead of File System Shield category. 
6. Click the Exclusions tab. 
7. The list box will appear on the right-corner of the screen. 
8. Click the Browse icon; locate all Executable Files (.exe) in the following Sims 4 directory: 
C:Program Files (x86)Electronic ArtsThe Sims 4GameBin 
9. Add each .EXE file to the list box. 
10. Click OK | OK. 
Use PCFresher to optimize Sims 4 instantly!
Exclude Game Files from DEP 
1. Right click This PC desktop icon. 
2. Select Properties from the context menu. 
3. The System dialog will appear. Click Advanced system settings link at the left panel of 
the screen. 
4. System Properties dialog will open. Click the Advanced tab, and then Settings button 
under Performance. 
5. Click the Data Execution Prevention tab. 
6. Select Turn on DEP for all programs and services except those I select option; click Add 
button. 
7. Add all the Executable Files (.exe) from the following directory: 
C:Program Files (x86)Electronic ArtsThe Sims 4GameBin 
8. Finally, click OK | OK. 
Use PCFresher to optimize Sims 4 instantly!
Delete the Thumbnail Files 
1. Double click the User Name folder on your desktop. 
2. Open the Documents folder. 
3. Open the . following folders: 
 ..Electronic ArtsThe SimsThumbnails 
 ..Electronic ArtsThe SimsFeaturedItems 
4. Usually, thumbnail files do have *.package extension and they are also found in 
thumb_*.png file name format. Delete all the Thumbnails files found in the above 
directories. 
Use PCFresher to optimize Sims 4 instantly!
Set the Correct Affinity 
1. Make sure the game window isnt closed while following this process. 
2. Press Windows Key + X simultaneously. 
3. Select Task Manager. 
4. The Task Manager will open. Click More details icon. 
5. Click the Details tab. 
6. Right click the Sims 4 game process displayed in the list, and select Set affinity. 
7. In the new Process Affinity dialog box, uncheck all checkboxes and then click OK | Close. 
Use PCFresher to optimize Sims 4 instantly!

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Sims 4 Crashing

  • 1. Sims 4 Crashing in PC can be Avoided, Here is How Lets Get Started
  • 2. Does your Sims 4 Crashes? The Sims 4 users face several problems. After purchasing the game it starts crashing. Here I would like to provide you a workaround to get rid of frequent errors and crashes and to play the game uninterruptedly. It is strongly recommended to optimize the PC using Extreme Gaming feature of PCFresher System Utilities software. Registry corruption too shouldnt be ignored. Use PCFresher to optimize Sims 4 instantly!
  • 3. Ensure System Requirements Check whether your PC meets the following system requirements: Operating System: Windows 8.1/ Windows 8/ Windows 7 with Service Pack 1/ Windows Vista Service Pack 2/ Windows XP Service Pack 3 Processor: Intel Core 2 Duo 1.8 GHz/ Intel GMA X4500/ ATI Radeon X1300 GPU: Intel GMA X4500/ NVIDIA GeForce 6600/ ATI Radeon X1300 Microsoft Visual Crystal Reports Free Hard Disk Space: 9 GB Use PCFresher to optimize Sims 4 instantly!
  • 4. Turn Off the Proxy Servers 1. Press Windows Key + C. 2. Click the Search icon in the Charms Bar. 3. The Search panel will be displayed at the right-side of the screen. 4. Make sure Everywhere option is selected in the drop down box above the Search textbox. 5. Type inetcpl.cpl in the Search Box. 6. Open that from the Search Results. 7. The Internet Options dialog will open. Click the Connections tab, and then LAN Settings button under Local Area Network (LAN) settings frame. 8. Uncheck the checkbox named Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections). 9. Click OK | Apply | OK. Use PCFresher to optimize Sims 4 instantly!
  • 5. Exclude Game Files from Antivirus 1. Right click the Avast Antivirus icon in the System Tray area of your Taskbar. 2. Select Open Avast user interface option. 3. Click the Settings tab in the left side panel. 4. Click the Active Protection tab. 5. Click Customize link ahead of File System Shield category. 6. Click the Exclusions tab. 7. The list box will appear on the right-corner of the screen. 8. Click the Browse icon; locate all Executable Files (.exe) in the following Sims 4 directory: C:Program Files (x86)Electronic ArtsThe Sims 4GameBin 9. Add each .EXE file to the list box. 10. Click OK | OK. Use PCFresher to optimize Sims 4 instantly!
  • 6. Exclude Game Files from DEP 1. Right click This PC desktop icon. 2. Select Properties from the context menu. 3. The System dialog will appear. Click Advanced system settings link at the left panel of the screen. 4. System Properties dialog will open. Click the Advanced tab, and then Settings button under Performance. 5. Click the Data Execution Prevention tab. 6. Select Turn on DEP for all programs and services except those I select option; click Add button. 7. Add all the Executable Files (.exe) from the following directory: C:Program Files (x86)Electronic ArtsThe Sims 4GameBin 8. Finally, click OK | OK. Use PCFresher to optimize Sims 4 instantly!
  • 7. Delete the Thumbnail Files 1. Double click the User Name folder on your desktop. 2. Open the Documents folder. 3. Open the . following folders: ..Electronic ArtsThe SimsThumbnails ..Electronic ArtsThe SimsFeaturedItems 4. Usually, thumbnail files do have *.package extension and they are also found in thumb_*.png file name format. Delete all the Thumbnails files found in the above directories. Use PCFresher to optimize Sims 4 instantly!
  • 8. Set the Correct Affinity 1. Make sure the game window isnt closed while following this process. 2. Press Windows Key + X simultaneously. 3. Select Task Manager. 4. The Task Manager will open. Click More details icon. 5. Click the Details tab. 6. Right click the Sims 4 game process displayed in the list, and select Set affinity. 7. In the new Process Affinity dialog box, uncheck all checkboxes and then click OK | Close. Use PCFresher to optimize Sims 4 instantly!