Six Sigma is a business management strategy aimed at reducing defects to 3.4 defects per million opportunities. It sets performance goals, enhances customer value, promotes learning, and executes strategic change. The Six Sigma initiative integrates improvement teams, problem solving teams, strategic planning, and more. Mumbai Dabbawalas deliver over 175,000 to 200,000 lunch boxes daily with only one mistake per 600,000 deliveries, achieving a six sigma quality level of 99.9999%. They have received six sigma certification from Forbes and ISO certification for their outstanding service. Other companies have also adopted Six Sigma methods for production, design, services, purchasing, and more.
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1. Six Sigma Business Management Strategy with Zero Defect (99.9999% Defect Free) Presented By :- Mohd. Mazhar Khan Abhishek Upadhyay
3. Generates sustained success Sets performance goal for everyone Enhances value for customers; Accelerates rate of improvement Promotes learning across boundaries Executes strategic change Benefits of Six Sigma
4. Six Sigma Methods Production Design Service Purchase HRM Administration Quality Depart. Management M & S IT Where can Six Sigma be applied?
5. DOE SPC Knowledge Management Benchmarking The Six Sigma Initiative integrates these efforts Improvement teams Problem Solving teams ISO 9000 Strategic planning and more
6. More than 1,75,000 to 2,00,000 boxes gets move everyday by an estimated 4500 to 5000 dabbewalas,all with an extremely small nominal fee and with utmost punctuality. According to a recent survey ,there is only one mistake in every 6,00,000 deliveries, statistically equivalent to a six sigma (99.9999) rating. The BBC has produced a documentary on dabbawalas ,and Prince Charles, during his visit to India ,visited them. He had to fit in with their schedule,since their timing was too precise to permit any flexibility
9. Achievements Six sigma Certification by Forbes Group. ISO Certificate to Dabbawala. Outstanding Service Organization Award by NIQR. Marketing through Dabbawala many T.V channels and Newspaper.