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Lead%from%the%Podium:%6%Essen4al% 
Concepts%New%Technical%Managers% 
Miss
The$transi+on$from$programmer$to$Team$Lead$ 
or$So4ware$Manager$can$be$a$difficult$one.
One$week,$you're$in$your$cubicle$cranking$out$ 
masterful$code... 
and$the$next,$you're$managing$a$whole$team$that$has$to$navigate$ 
innova6ve$solu6ons,$coordinate$input$from$different$departments,$ 
then$an6cipate$and$eliminate$poten6al$showstoppers.
Stepping(away(from(your(iden2ty(as(a(superior( 
coder(into(a(role(in(management(requires(a( 
whole(new(perspec2ve(on(your(work.
Grasp&the&difference&now,&and& 
you'll&save&yourself&months&of& 
frustra9on,&fric9on,&and&fumbling.
Here's&the&biggest& 
realiza/on&that& 
most&new& 
managers&miss:& 
you're'not'a' 
produc.on'unit' 
anymore.
Star%ng(now,(you're(a(leader.(An( 
encourager.(A(troubleshooter.(A(BS9 
caller.(Most(of(all,(you're( 
communica%on(hub.
Your%daily%focus%is%no%longer% 
the%perfec4on%and%elegance%of% 
your%code,%it's%the%crea4on%of% 
something%much%larger%using% 
the%coordinated%work%of%many% 
other%people.
In#other#words,#it's#all#about# 
communica5on#and#responsibility.
Think&of&it&this&way.&When&you& 
a2end&a&night&at&the& 
symphony,&you&don't&go&to&see& 
the&conductor&wave&her&arms& 
around&in&an&expressive&and& 
inspiring&way.&You&expect&to& 
look&past&her&the&en?re&night,& 
seeing&only&the&orchestra&as& 
she&keeps&the&whole&group& 
together,&keeping&?me&and& 
leading&the&musicians&through& 
each&crucial&part&of&the&piece.
She's&not&making&the&music,&but&she& 
makes&the&en3re&performance& 
possible.
If#the#tuba#player#screws#up11even#in# 
rehearsal11the#last#thing#she's#going#to#do#is# 
march#over,#wrestle#the#tuba#away#from#him# 
and#play#the#part#herself.#That's#just#a#formula# 
for#disaster.#
Because'the'moment'she'forgets'her'role'and' 
steps'off'the'podium'to'wade'into'the' 
orchestra,'the'en7re'show'starts'to'run'off'the' 
rails.
It's%not%the%conductor's%job%to% 
play%every%instrument%be7er% 
than%the%musicians.%They%don't% 
need%her%to%stand%over%their% 
shoulder%every%moment%in%the% 
prac:ce%room.%And%they%don't% 
need%a%lecture%insis:ng%that% 
there's%only%one%right%way%to% 
play%the%piece.
Everyone,)from)the) 
concertmaster)to)the)triangle) 
player,)completely)understands) 
that)they)need)her)leadership) 
at#the#podium)to)keep)the) 
en8re)ensemble)together.)They) 
are)relying)on)her)to)know)the) 
en8re)piece)inside)and)out)and) 
have)a)good)connec8on)with) 
each)musician.)This)allows)her) 
to)call)out)the)best)in)them) 
during)the)performance.
It#is#just#as#impera-ve# 
that#new#technical# 
managers#stay#at#their# 
podium.#Most#fancy# 
leadership#books#are# 
full#of#inspira-onal# 
phrases,#but#they#pass# 
over#this#essen-al#fact.
You$and$everyone$else$on$your$team$needs$to$ 
be$secure$in$the$knowledge$that$the$while$ 
programmers$are$responsible$for$their$cra9$ 
and$their$individual$output,$you$are$in$ 
command$of$the$en;re$process.
Even%if%your%company%hasn't%specifically% 
communicated%this%to%you,%they're%very%clear% 
on%your%responsibili9es%for%them.%I'm%here%to% 
help%you%understand%those%priori9es<<and%own% 
them.
Here$are$a$few$essen*al$lead-from-the-podium$ 
concepts$that$every$new$tech$ 
manager$should$learn$and$develop.
6"Leadership"Concepts"Most"New"Technical" 
Managers"Miss
1.#Keep$your$eye$on$the$en,re$project. 
Yes,%coding%is%your%specialty,%but%unless%you%keep%track%of%how% 
every%programmer's%output%is%coming%together%into%the%product,% 
you'll%miss%an%issue%that%can%derail%yourself,%your%team,%other% 
departments%and%the%delivery%date.
2.#Know%the%demands%of%the%project%and%the% 
players'%capabili7es. 
This%means%reading%between%the%lines%of%team%comments%like,%"This% 
is%easy,"%or%"This%can't%be%done."%A%solid%manager%knows%what% 
elements%of%the%project%are%triggering%these%statements.%
He#can#also#an*cipate#hidden# 
complexity#in#a#seemingly# 
simple#project#or#determine# 
how#he's#going#to#have#to# 
direct#the#team#around#hidden# 
landmines. 
another(op*on:(h,p:// 
upload.wikimedia.org/wikipedia/ 
commons/3/33/ 
MediaWikidatabaseschema1(19%28r1027 
98%29.svg
3.#Call$BS$on$idealism$and$shortsightedness. 
Occasionally,+a+conductor+has+to+be+brave+enough+to+hurt+the+tuba+ 
player's+feelings+in+order+to+have+the+en8re+performance+come+off+ 
well.+Likewise,+managers+have+to+step+in+with+a+dose+of+reality+when+ 
programmers+insist+that+a+project+will+"only+take+an+hour",+and+you+ 
have+that+gut+feeling+that+even+an+allAnight+session+won't+get+it+ 
done.+
Remember&that&programmers&are&overly& 
op1mis1c&about&their&abili1es,&so&build&a& 
realis1c&cushion&into&the&1meline&for&them99 
and&yourself.
4.#Don't&take&the&tuba&away&from&the&tuba& 
player. 
Just%don't.%I%know,%you're%an%expert%at%the%work%that%you're%now% 
managing.%That%makes%it%almost%impossible%to%avoid%the%tempta=on% 
to%jump%in%and%do%it%yourself.%But%let%me%tell%you,%this%is%the%most% 
=meAsucking,%teamAkilling%mistake%that%most%new%tech%managers% 
make.%
It's%so%destruc,ve%and%prevalent%that%I'm% 
dedica,ng%an%en,re%lesson%to%it%soon.%But%for% 
now,%just%trust%me.%S,ck%to%your%job%and%let% 
the%programmers%s,ck%to%theirs.
5.#Realize'that'communica/on00not' 
produc/on00is'your'priority. 
A"manager's"value"is"cra0ing"rela1onships"on"his"team"that"allow" 
him"to"mo1vate,"direct,"persuade,"and"correct"the"people"on"his" 
team."This"is"the"most"important"aspect"of"management"and"the" 
core"of"your"job."But"a0er"being"in"produc1on"mode"for"years,"this" 
kind"of""work""can"feel"like"you're"not""doing""anything."
When%you're%feeling%this%way,%start%tracking% 
the%number%of%conversa9ons%you%have%with% 
your%team%members,%and%then%see%how%your% 
sense%of%your%own%produc9on%improves.% 
Communica)on*UPWARDS*and* 
OUTWARDS*is*just*as*important*as* 
INWARDS.
6.#Take%the%blame%when%failure%hits. 
While&it's&natural&to&want&to&shi0&responsibility&to&someone&else& 
when&the&deadline&was&missed&or&a&key&func9on&of&the&so0ware& 
bombed,&but&pulling&the&blame&card&just&looks&immature.&Face&the& 
pain,&learn&the&lessons&and&move&on.&&Learn&to&say&"My&Team& 
Screwed&up"&publicly,&and&then&hold&people&accountable&privately.
Making'the'shi,'from'a'respected'programmer' 
to'an'effec5ve'manager'is'a'tough'one,'and' 
not'all'of'the'best'prac5ces'are'obvious.
The$most$essen*al$realiza*on$you$need$to$ 
make44one$that$you'll$have$to$reinforce$ 
repeatedly$in$your$first$months$in$leadership44 
is$that$you're$no$longer$a$maker.
You're'a'conductor.'
Become&a&Be(er&Technical&Manager 
I"get"paid"to"coach"newly"minted"technical"managers."My"clients" 
quickly"feel"drama:cally"more"confident"and"capable"and"start" 
seeing"be=er"performance"from"themselves"and"their"team"within" 
weeks. 
I"am"taking"the"same"insigh-ul,"ac2onable"lessons"I"teach"in"my" 
coaching"and"pu8ng"them"out"as"a"free"newsle<er." 
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