際際滷ptt 140428024520-phpapp01
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User experience (UX) involves optimizing the interaction between users and a product to meet users' needs and achieve business goals. It encompasses aspects like user interaction, psychology, usability, design, accessibility, simplicity and information architecture. The most important part of building better UX is conducting usability testing with real users to understand their experiences and perspectives.
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Growth Hacking - UXSomia Customer Experience
油
This document introduces Ketut Sulisytati, a customer experience consultant and founder of Somia Customer Experience. She provides an overview of user experience (UX) and growth hacking, explaining that poor UX is a common reason for customer drop-off rates. The document then outlines a 9-step process for conducting a DIY UX audit of a product or service to identify areas for improvement. These steps include understanding business goals and users, testing first impressions, analyzing the user journey, and inspecting design elements for ease of use, clarity, and usability.Ad
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- 1. YEAH RIGHT, UX Whatever you say, bro :|
- 2. WHY SHOULD I CARE? Such a sunny day is wasted :(
- 3. BECAUSE You want to build revolutionary product Hell yeah, like iPhone m/
- 4. BECAUSE You want to learn something that wont be outdated tomorrow
- 5. BECAUSE You want to bright up this world little bit
- 6. SO, WHAT THE FCUK IS UX? You tell me, bro!
- 7. IT IS User interaction Psychology or human factor (HCI) Usability Design Accessibility Simplicity Information Architecture (IA) User emotion User behavior/habit Matching developers concept and user imagination Interface
- 8. IT IS Anything between user and object be that a software GUI or product box
- 9. SO, HOW TO BUILD BETTER UX? Common bro, tell me!
- 10. THE SECRET IS UX is about pleasing users, so just work with them. Do Usability Testing, thats all!
- 11. BESIDES THAT Read some books: Dont make me think - about fundamental things Rocket Surgery made easy - about usability testing
- 12. BESIDES THAT Learn some tools: Pencil - to quickly draw out concepts Balsamique Mockup - to make simple WF Flairbuilder - to make complex WF
- 13. BESIDES THAT Update knowledge everyday: Feedly - cool RSS reader
- 14. AND MOST IMPORTANT Do usability testing please im begging you
- 15. THATS ALL I HAVE Dont ch辿m to hard :v.