Making the Executive Secretary Exceptional
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This document describes a workshop aimed at enhancing the skills of executive secretaries. The workshop addresses proper secretarial work, time management of administrative tasks, and enhancing skills, attitudes and knowledge. It is recommended for executive secretaries who manage administrative tasks, maintain professional contact, and effectively manage schedules. The course outline covers topics like communication skills, personality types, administrative work, setting priorities, time management, and using office tools effectively. The workshop is offered publicly and on-site in Dubai and Abu Dhabi.
Making the Executive Secretary Exceptional
- 1. Performance Enhancement through People & Processes http://www.tatweer.ae (p) +97126815957 (f) +97126815958 TATWEER Consultancy & Training Services Even the best has room for improvement
- 2. Performance Enhancement through People & Processes http://www.tatweer.ae (p) +97126815957 (f) +97126815958 Making the Executive Secretary Exceptional MSD 4.2-1 R4 2
- 3. Performance Enhancement through People & Processes http://www.tatweer.ae (p) +97126815957 (f) +97126815958 Description This workshop aims to address queries regarding proper secretarial, effectively managing time while completing administrative tasks. This workshop's purpose is to enhance the skills, skills, attitudes and knowledge of executive secretaries that play an important role in any organization. MSD 4.2-1 R4 3
- 4. Performance Enhancement through People & Processes http://www.tatweer.ae (p) +97126815957 (f) +97126815958 Who Should Attend? This course is recommended for Executive Secretaries that managed administrative tasks, maintain professional contact with the direct reports, and effectively manage schedules of meetings and conferences and mastering the art of multi-tasking. MSD 4.2-1 R4 4
- 5. Performance Enhancement through People & Processes http://www.tatweer.ae (p) +97126815957 (f) +97126815958 Course Outline Basic Communication Skills - Pronunciation Modules for better communication, Grammar Hints and Tips, Identifying tone in the language, Body Language The Difference of aggressiveness & Assertiveness Working with People - Personality types, What type is your Manager? Handling your Administrative Work Setting you Priorities - Urgency & Importance Using your tools: the Importance of utilizing your entire office, Telephone Etiquette, Business Correspondence, Computer Applications & Other Media resources Effective Time Management - What are "time stealers?", Making up for lost time What is a "Priority"? - Mapping out your duties MSD 4.2-1 R4 5
- 6. Performance Enhancement through People & Processes http://www.tatweer.ae (p) +97126815957 (f) +97126815958 We offer this workshop on public and on on- site basis. Public trainings are offered regularly in Dubai and Abu Dhabi. MSD 4.2-1 R4 6
- 7. Performance Enhancement through People & Processes http://www.tatweer.ae (p) +97126815957 (f) +97126815958 For More Information Visit our website : www.tatweer.ae Or contact us: e mail: Training@tatweer.ae Phone: +971 2 681 5957 Fax: +971 2 681 5958 MSD 4.2-1 R4 7