James Nam opened Victorville Tae Kwon Do in 1998 to teach martial arts, self defense, and respect to students of all ages. As a sole proprietorship, he took out loans and borrowed from family to start the business. Over time, through advertising and word of mouth, the studio grew to 1200 students. Nam finds running the business challenging but rewarding, especially seeing students learn and grow. He plans to expand the facility to accommodate more students.
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1. TYLER ENDRIGA
NICHOLS COLLEGE
MGMT 100-08
James Nam
Victorville Tae Kwon Do
I met James Nam when I started going to his
Tae Kwon Do studying in 2006. Also I began
worked as an instructor at Victorville Tae
Kwon Do in 2008.
2. Description of the Entrepreneur
company
THE TYPE OF BUSINESS THAT JAMES NAM HAS IS A SOLE -
PROPRIETORSHIP
HE CHOSE SOLE-PROPRIETORSHIP BECAUSE HE WANTED TO
START HIS OWN BUSINESS AND DID NOT HAVE A BUSINESS
PARTNER TO START HIS BUSINESS WITH.
HE TEACHES TAE KWON DO, SELF DEFENSE AND RESPECT TO
STUDENTS OF ALL AGES
HE OPENED HIS TAE KWON DO STUDIO IN 1998.
3. Background of Business
He started his Tae Kwon Do studio when he found
his dream of teaching children and adults self
defense and respect.
He took out loans from the bank and borrowed
money from family.
He started his business by putting his ads in
newspapers and on the internet.
The company is a lot more successful than is was
when it started. With the word of mouth and success
of the company, the number of customers are around
1,200.
4. Success
The successes have been the amount of children and
adults that have attended the studio and learned Tae
Kwon Do and self defense.
The rewarding aspect is to see the smiling faces of the
children and to see the teens grow into proud adults.
Some of the critical success factors are to have great
instructors that know what they are teaching and the
success rate that we have. The amount of students we
have and the amount of them that the parents see the
growth and change in the students.
5. Challenges
One of the challenges have been the amount of competitors in
the martial arts industry. It comes down to the way they
advertise the company and the people who work there.
The most challenging aspect of running the business is the
amount of students that they have and keeping all of them on
the road to success.
They overcame the challenges by hiring former students who
knew the curriculum and knew the best way to teach the lessons.
Some of the fatal flaws are if a students is seriously injured in a
way that could have been stopped or at the fault of a instructor.
6. Competition
Two of their closest competitors are the Cobra Ki Gym
located about 5 miles from Victorville Tae Kwon Do and
Hook Taekwondo located about 25 miles away.
They try to achieve competitive advantages by having
their year contract for less than the other studios. Also
they try to have a friendlier facilities.
They build customer loyalty by having discounted prices
the longer the students stay at the studio. After the
students year contract, the next year will be cheaper. Also
the higher ranked the student is, the better the
equipment they receive.
7. Marketing & Staffing
They show their proven success though customer
satisfactory articles and great history to market their
company.
They hired former students the have proven
themselves and shown that they have what it takes to
be an instructor and have the leadership. Also the
have a G.O.L.D team which is a group of students
that they groom into young instructors.
8. The Future
The owner does plan to stay in business into the
future. They are actually extending their business to
the building next store to add on the facility. Adding
more room will give them more floor space for the
students to work on and also give the instructors
their own space to work with the students in.
9. Unique Questions
I asked if he had plans of extending the business out of
the town of Victorville? His response was no, he plans to
keep his business in Victorville only and doesnt plan on
opening more than one location.
I asked what was the hardest part of start his business?
He said the beginning. The first steps on finding a
location, getting his first set of loyal customers and
keeping the business above water the first couple of
years.
I asked if at any point if he didnt believe he could
continue his dream of opening a martial arts studio. He
said that once or twice in the beginning but he knew that
he could get though the tough part and make the town a
bit better by teaching students self defense and respect.
10. Summary
Some advice that he gave was that it is tough to start
a business but if you really believe in yourself and
believe in your dream that your product or company
can help the people in your town or even the world,
follow it. Never give up.
I learned that the hardest part of opening a business
like a Tae Kwon Do studio is to get the first couple of
truly loyal customers. If your business can not get
that in the beginning, it is extremely tough to start
your business of the right foot.