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息2005 EverythingCU.com and Denise
THE ADVANTAGES
OF BEING SMALL
Morriss Partee
CHARACTERISTICS OF
LARGE INSTITUTIONS
揃 Slow to adapt
揃 Uses old technologies
揃 Impersonal/poor service
揃 Out of touch with customers
揃 High operating costs
揃 Unable to pursue smaller $
揃 Customers of all varieties
C H A R A C T E R I S T I C S O F
S M A L L O R G A N I Z A T I O N S
揃 Innovative, fast
揃 Adapts new technologies
揃 Understands customers intimately
揃 Excellent, personal service
揃 Low fixed operating costs
揃 Able to get business others overlook
揃 Focused customer type
3 ACTION ITEMS
揃 SHED UNPROFITABLE PRODUCTS TAKING
UP TIME AND RESOURCES
揃 INCREASE HIGHLY PROFITABLE C, D & E
LENDING THROUGH EDUCATION
揃 IMPLEMENT FRIENDLY TECHNOLOGY
ELIMINATE WHAT DOESNT
WORK OR ISNT VALUABLE
Small cu advantage ny chap 2015
WHITEFISH CU ASSOCIATION
MONTANA
TOTAL LOANS:
$603,197,220
AVERAGE LOAN BALANCE:
$88,529
NO. OF CHECKING ACCOUNTS:
ZERO*
*WHITEFISH FINALLY BROKE DOWN AND STARTED OFFERING A DEBIT CARD-ONLY CHECKING ACCOUNTS AS OF
OCTOBER 2014.
LIST 3 THINGS YOUR CU IS
BETTER OFF NOT DOING OR
OFFERING
(hint: your members wont care or notice if
you stop offering it)
INCREASE C, D, E LENDING
(MOST PROFITABLE) VIA
FINANCIAL EDUCATION AND
FOLLOW UP
HELEN GODFREY
SMITH
SHREVEPORT FCU
$102M ASSETS
21,000 MEMBERS
IMPLEMENT FRIENDLY
TECHNOLOGY
Mt. Lehman Credit Union
1,668 Members
$44m assets
1 branch
12 employees
Gene
Blishen
Manager,
Mt. Lehman
Credit Union
British Columbia
Small cu advantage ny chap 2015
2 Coders on Staff
Small cu advantage ny chap 2015
3 ACTION ITEMS
揃 SHED UNPROFITABLE PRODUCTS TAKING
UP TIME AND RESOURCES
揃 INCREASE HIGHLY PROFITABLE C, D & E
LENDING THROUGH EDUCATION
揃 IMPLEMENT FRIENDLY TECHNOLOGY
WHAT
MAKES
YOUR CU
UNIQUE?
Morriss Partee
Chief Experience Officer
EverythingCU.com
morriss@everythingcu.com
413揃535揃0621
http://blog.everythingcu.com
Friend me on EverythingCU, Facebook, Twitter, LinkedIn
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Small cu advantage ny chap 2015