1) Simon is a lonely college student who struggles to make real friends. He sees a girl named Olivia at college but has never spoken to her. 2) Simon's online friends ignore him at college as a joke but it upsets him as he has no one else. His parents argue and he feels disconnected from them. 3) During an online call with some friends including Olivia, Simon begins to open up about his loneliness and lack of real connections. This is the first time he speaks to Olivia.