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Introducing smart
 toilet in France
First step:
Introduce it as a luxury good
Innovators:
 ? Interested in new technology           and
   science, or
 ? Like luxury goods to highlight status, or
 ? Enjoy having new experience, or
 ? all of the above.
 They all must have much money to
   purchase the smart toilets, and pay for
   the installation and also be able to keep
   the high maintenance of the products.


      Early adopters:
           ? Fancy establishments that are
             seeking to impress and fulfill
             their clients' needs, such as:
The Chasm




Innovators:          Early adopters:
Interested in        Fancy                 Early Majority:
Technology and       establishments
science, or that     that are seeking to   How ca a fancy smart
like luxury goods,   impress and fulfill   toilet get into French
or Enjoy having      their clients
new experiences,                           people houses?
                     need¡¯s, such as
or all of the        restaurants and
above.               hotels.
What is a chasm?


Between the early adopters of the product and the early majority
Visionaries and pragmatists have very different expectations
? Visionaries have no respect for pragmatists' experience

? Visionaries pay little attention to infrastructure, pragmatists are the opposite
? Visionaries like disruption, pragmatists don't
How to cross the chasm?

? choosing a target market
? understanding the whole product concept
? positioning the product
? building a marketing strategy
? choosing the most appropriate
  distribution channel and pricing
Product innovation
Innovation in the product in order to achieve the following:
? Easier and cheaper installation.
? use as much water as the regular toilets.
? Not high maintenance.
? Doesn¡¯t consume a lot of power.
? Less futures in order to make a difference with luxury toilets.
? Do not use paper, save the trees!!
Marketing innovation
Promotion:
Target the household which are the main consumers
for housewares.
Offer a demonstration of the intelligent toilets in
public places.
Use the mean of lease to sell.
Thank you!
             Laura Veronica Escobar
             Rossi
             Hiti Didier
             Xiaoqing WANG
             Dan Liu
             Alok Nigam

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  • 2. First step: Introduce it as a luxury good
  • 3. Innovators: ? Interested in new technology and science, or ? Like luxury goods to highlight status, or ? Enjoy having new experience, or ? all of the above. They all must have much money to purchase the smart toilets, and pay for the installation and also be able to keep the high maintenance of the products. Early adopters: ? Fancy establishments that are seeking to impress and fulfill their clients' needs, such as:
  • 4. The Chasm Innovators: Early adopters: Interested in Fancy Early Majority: Technology and establishments science, or that that are seeking to How ca a fancy smart like luxury goods, impress and fulfill toilet get into French or Enjoy having their clients new experiences, people houses? need¡¯s, such as or all of the restaurants and above. hotels.
  • 5. What is a chasm? Between the early adopters of the product and the early majority Visionaries and pragmatists have very different expectations ? Visionaries have no respect for pragmatists' experience ? Visionaries pay little attention to infrastructure, pragmatists are the opposite ? Visionaries like disruption, pragmatists don't
  • 6. How to cross the chasm? ? choosing a target market ? understanding the whole product concept ? positioning the product ? building a marketing strategy ? choosing the most appropriate distribution channel and pricing
  • 7. Product innovation Innovation in the product in order to achieve the following: ? Easier and cheaper installation. ? use as much water as the regular toilets. ? Not high maintenance. ? Doesn¡¯t consume a lot of power. ? Less futures in order to make a difference with luxury toilets. ? Do not use paper, save the trees!!
  • 8. Marketing innovation Promotion: Target the household which are the main consumers for housewares. Offer a demonstration of the intelligent toilets in public places. Use the mean of lease to sell.
  • 9. Thank you! Laura Veronica Escobar Rossi Hiti Didier Xiaoqing WANG Dan Liu Alok Nigam