2012 Enterprise Wiki Almanac
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This document provides a 12-step guide for growing a better Enterprise Semantic MediaWiki environment, with steps including adapting the skin to your environment, adding details to make the environment warm and cozy, making it fit local policies, allowing easier sharing between groups of users, quickly uploading content, multiplying publishing options, developing a robust semantic structure, nurturing rich taxonomies, using queries to highlight content, simplifying processes, knowing your audience, and continuing to tune the environment. It concludes by inviting questions and providing contact information.
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2012 Enterprise Wiki Almanac
- 1. 2012 Enterprise Wiki Almanac A practical guide for the Enterprise Semantic MediaWiki gardener SMWCon Spring 2012 Laurent Alquier, Janssen Pharmaceutical Companies of Johnson & Johnson
- 2. 12 steps to grow a better Enterprise Semantic MediaWiki
- 4. January - Take a fresh look
- 5. Adapt the skin to your environment
- 6. February - Make it warm and cozy
- 7. Every little details count
- 8. March ¨C Make it fit
- 10. April ¨C Let birds of a feather flock together
- 11. Easier feedback and sharing
- 12. May - Make it grow quickly
- 14. June - Edit, trim and feed
- 16. July - Develop a robust structure
- 17. Plan, review semantic relationships Image ¨C VisLink: Revealing Relationships Amongst Visualizations¡± by Christopher Collins and Sheelagh Carpendale
- 18. August ¨C Watch your content mature
- 20. September ¨C Harvest time
- 21. Use queries to highlight content
- 22. October - Stay organized
- 24. November ¨C Give thanks
- 26. December - Plan for the next freeze
- 28. Conclusion Questions ? Contact lalquier@its.jnj.com
Editor's Notes
- #2: This talk is about lessons learned while trying to grow a wiki in an enterprise environment.Caring for a wiki is similar to caring for a garden. An almanac felt like a good choice for a compilation of lessons learned.
- #3: Aesthetic, Flexibility and Structure.Encourage people to come backAdapt to changing situationsPrevent chaos from setting in
- #4: Capture conceptsAnswer questionsWhat Where Who Keep scope generic (table of content of where is what in J&J)See: http://semantic-mediawiki.org/wiki/KnowIt
- #5: Keep only what is necessary and hide the rest.
- #6: Dissect MediaWiki SkinsLearn jQueryDiscover Bootstrap Plan for multiple devicesBrowsers supportResponsive design Mobile skinTwitter Bootstrap: http://twitter.github.com/bootstrap/index.html
- #7: Ease people into using the wikiMake it consistent Make it familiar
- #8: BrandingName / Logo / cardsUse local vocabularies¡®Rename¡¯ instead of ¡®Move¡®¡®Alert¡¯ instead of ¡®Watch¡¯¡®Refresh¡¯ instead of ¡®Purge¡¯
- #9: Think about how wiki fits in its surroundings
- #10: From integration issues down to rules and regulations.
- #11: Social aspects are important ¨C remove obstacles to sharing between users
- #12: I Like Favorites ContributionsBetter comments / better page toolbarTwitter icon by Kevin Flahaut - http://weblog.404creative.com/2008/12/20/free-vector-twitter-icons/
- #13: Provide options to import content quickly
- #14: Submit process Bookmarkletspopup formData transfer updatesImport from other sources (forum pages, publications)
- #16: WidgetsWP style shortcodesMarkitup editor
- #17: A semantic wiki is only as strong as the relationships and properties defining it.
- #18: One category per pageEverything else through propertiesStandard properties : Description, Topics, Scope, Image, URL
- #19: Once all these steps are covered, watch content evolve carefully
- #20: Tags in separate namespaceUse reports to detect inconsistencesUse bots to clean things upNeed better queries for related pages
- #21: Time to collect the fruits of all that labor ¨C queries¡ and hopefully, insights
- #22: Saved queries Semantic search SPARQL and RDF store options for SMW : http://semantic-mediawiki.org/wiki/SPARQL_and_RDF_stores_for_SMWHTTP gateway to contentInline display of resultsExport to XML, JSON, TXT, CSVExtension : http://www.sensordatalab.org/wiki/index.php5/Extensions:Sparql_Query
- #23: No time to rest ¨C provide advanced users with better tools to help you care about next year¡¯s crop.
- #24: Use forms for DisambiguationModeration / ReviewFlag pages / reports
- #25: Get to know your users and give them what they want
- #26: Use Google Analytics,Piwik, OWA to get a view of how people use the wikiWhat are they after ?Run interviews, surveys, collect feedback
- #27: And if all this was not enough, start planning for slowdowns.
- #28: Is your wiki ready for popularity ?Are pages cached ? Are they optimized ?Test it
- #29: The result : 10000 pages, 4000 users, 50 daily visits, 72% of returning visitshttp://www.alquier.org/laurent