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Social housing seminar april 2014 slideshare

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This seminar discussed social housing, healthy living environments, and maintaining social housing properties. It covered: - The importance of the home to health and standards for social housing in Scotland. - Key factors that make housing healthy like being warm, dry, ventilated and well-maintained. - Achievements and challenges in social housing, including meeting quality standards and new population needs. - Managing legionella risks in domestic water systems through competent risk assessment, maintenance and temperature monitoring. - Ensuring good fire safety and air quality through properly functioning ventilation systems and planned maintenance of ducts and components.

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Social Housing Seminar The University of Stirling School of Applied Social Sciences with Swiftclean (UK) Ltd Friday 4th April 2014
Context Council and RSLs social housing in Scotland = 600,000 units - 24% of Scotlands housing stock Scottish Social Housing Charter (2012) ... Social landlords [must] manage their businesses so that tenants homes, as a minimum, meet the Scottish Housing Quality Standard (SHQS) by April 2015 and continue to meet it thereafter, and when they are allocated, are always clean, tidy and in a good state of repair: tenants homes are well maintained, with repairs and improvements carried out when required, and tenants are given reasonable choices about when work is done. 2012, 66% of council homes and 82% of RSL homes had met the SHQS
Context But ... Shelter estimates that 348,000 homes in Scotland are affected by dampness or condensation and that only 48% of Scotland's social housing currently meets the SHQS ..still work to be done
Isobel Anderson Professor of Housing Studies, University of Stirling BSc (Hons) in Geography DPhil in Social Policy & Social Work Lecturer at the University of Stirling Chair in Applied Social Science (Housing Studies) since 2009 Recent publications Anderson I (2012) Policies to Address Homelessness: Rights-Based Approaches. International Encyclopaedia of Housing and Home, Vol 5. Anderson I & Ytrehus S (2012) Re-conceptualising Approaches to Meeting the Health Needs of Homeless People. Journal of Social Policy Anderson I & Sim D (2011) Introduction: inequality and housing. Housing and inequality. Practice studies, Coventry: Chartered Institute of Housing
Isobel Anderson Professor of Housing Studies, University of Stirling Social housing and healthy living: sustaining achievements and meeting new challenges
Professor Isobel Anderson
Aims Key Questions How important is the home to a persons health and well- being? What constitutes a healthy living environment? Who takes responsibility for the tenants living How is a healthy environment and well-being in the home achieved? What are the benefits? Achievements in social housing New challenges
Before social housing
1919 - 1944 Social reconstruction and public health Slum clearance Build high quality housing for the higher working classes 2 in 3 homes built were council housing
1945 - 1964 No housing programmes from 1939 to 1945 1936: half of Scotlands homes inadequate new council homes for working people
Planned communities 1950s/60s
1960s tower blocks now demolition programmes
1970s/80s
Social housing seminar april 2014 slideshare
What makes healthy housing? Warm Dry Well ventilated Designed to prevent accidents/lifetime homes Well maintained Good lighting Adequate space
Concept of sustainable housing
Model of sustainability
Accepted links between housing and health Overcrowding Cold Hygrothermal conditions, Ventilation temperature and humidity. Overheating Volatile organic compounds (VOCs) Poor internal arrangements Homelessness most extreme impact on health
0 10 20 30 40 50 60 70 80 90 100 owner-occupier LA/other public HA/co-op private-rented Poor Moderate Good single adult small adult single parent small family large family large adult older smaller single pensioner Pre-1919 1919-1944 1945-1964 1965-1982 Post-1982 urban rural Tenure NHER bandHouseholdTypeDwellingAgeLocale percentage in fuel poverty 2010 % fuel poor Jul-11 % fuel poor Oct-11 % fuel poor
UK Tenure Change 30% 43% 50% 57% 66% 69% 65% -10% 0% 10% 20% 30% 40% 50% 60% 70% 1951 1961 1971 1981 1991 2001 2011 Owner occupied Private rent Social rent
Future Challenges Changing environmental challenges Changing population & health challenges Meeting specific housing needs Changing housing stock challenges Meeting Quality Standard Maintaining quality
New research Sustainable homes in contrasting contexts Integrating environmental and social concepts of housing sustainability Home not Housing: Engaging with wellbeing outcomes
Social Housing Seminar
Anthony Hoare Head of Surveying, Swiftclean BSc (Hons) Applied Geography Joined Swiftclean as Head of Surveying in 2006 Runs a team of 9 Compliance Risk Assessors across the UK Has trained thousands of FMs since 2006 Over 250 FMs from BHS (Arcadia Group) UK guidance on water management in multiple occupancy buildings: HSG 70, L8:2000, ACOP
Anthony Hoare Swiftclean , Head of Surveying UK guidance on water management in multiple occupancy buildings: HSG 70, L8:2000, ACOP
Water quality Wholesome water is an essential requirement for quality of life UK Water Quality is considered one of the best in the world Supply into a building is the responsibility of the local Water Authority Scottish Water
Legionella A brief History Initial outbreak in 1976 Bacteria causes a serious pneumonia Fatal in 12% of cases 30 -40 cases each year in Scotland
Domestic Water Systems
History of UK Legionella Guidance HSG 70 1993 ACOP L8 2000 ACOP L8 2013 Water Supply (Water Quality) (Scotland) Regulations 2001 Water Supply (Water Fittings) Regulations 1999
Importance of Management Requirement under the Health and Safety at Work Act 1974 as well as the COSHH Regulations 2002 Active management may highlight other potential issues
Social housing seminar april 2014 slideshare
Social housing seminar april 2014 slideshare
ACOP L8 2013 - Legionnaires disease The control of legionella bacteria in water systems Three separate documents: ACOP is a stand alone document Guidance Part 1: Evaporative Cooling Systems Guidance Part 2: Domestic water systems Guidance Part 3: Other risk systems
Main Changes Clarification on responsibilities: Statutory Duty Holder Appointed Responsible Person Deputy Responsible Person The Importance of competence
Competence Essential for any Health and Safety Task Legionella Control Association Water Management Society Training
Changes to Domestic Water System Management No appointed time frame for risk assessment review A risk assessment should be reviewed when there are changes made to the system and/or when there are changes to the management team
Requirements of Landlords Organisations, or self-employed individuals, who provide residential accommodation or who are responsible for the water system(s) in their premises, are responsible for ensuring that the risk of exposure to legionella in those premises is properly controlled.
Case Study ASRA Housing Group Over 70 properties Ranging from 28 storey apartment blocks to managed bungalow/houses Many occupants are considered high risk
Case Study ASRA Housing Group Swiftclean have managed the ASRA contract for 8 years No legionella outbreaks in this time Successfully re-bid and re-won the 2013 tender process for a 5 year extension
Case Study ASRA Housing Group Risk Assessment Review every 2 years Monthly Temperature Checks Quarterly Shower cleaning 6 Monthly Tank Inspections Annual Calorifier/Hot water cylinder Inspections
Case Study ASRA Housing Group Difficulties with Management: Access Safeguarding susceptible persons Interpreting the guidance for tenanted buildings Where does the responsibility lie?
Summary Legionella is a waterborne bacteria present in Mains water UK Guidance clearly outlines the need for an effective management structure of competent persons A risk assessment is essential as a starting point On-going planned preventative maintenance will ensure good future water quality Good water quality is essential for health and well being
Social Housing Seminar
Ed Swift Head of Social Housing, Swiftclean Joined Swiftclean in 2002 Sole responsibility for social housing sector sales 2010 Has run 5 seminars on air, water and fire prevention in social housing with around 150 building and facilities managers trained Improving fire protection and air quality management in Social Housing
Ed Swift Head of Social Housing Improving fire protection and air quality management in Social Housing
Social housing seminar april 2014 slideshare
What happens when these systems do not work properly? Increase in humidity Condensation Mould Odours
Which in turn leads to: Structural and fabric issues with the building Health issues for residents Unpleasant smells and unsightly environment in the home
Social housing seminar april 2014 slideshare
And can also result in: Increased risk of smoke and fire spread throughout the building
Social housing seminar april 2014 slideshare
Legislation & Building Standards Increased risk of smoke and fire spread throughout the building Scottish Social Housing Charter Tenants homes, as a minimum, meet the Scottish Housing Quality Standard (SHQS) by April 2015 and continue to meet it thereafter, and when they are allocated, are always clean, tidy and in a good state of repair. Scottish Building Standards Intermittent ventilation systems should extract at 15 litres per second Continuous running ventilation systems: at least 0.5 air changes per hour based on the volume of the whole dwelling Scottish Fire Act 2005 Risk assessment for care homes to include common ventilation ductwork
Good Practice - Swiftclean document provides guidance
Competence Contractors should be reputable companies that understand the requirements of the building services hygiene sector B&ES member organisations are subject to both quality and H&S assessment High rise housing project experience is essential Favourable if contractors have registration with: ISO9001 and ISO14001: quality and environmental management of businesses OHSAS 8001: health and safety management Asbestos awareness training a minimum requirement
Why do systems fail? There are a number of reasons: Age Inadequate maintenance Build up of dust deposits Blockages Damage Balance
Main riser duct
Duct behind grille
Duct behind grille
Project examples Example 1: St Giles House Estate consisting of eight low rise, and three tower blocks Client was receiving complaints from residents living in the tower blocks: Excessive noise from ventilation fans on roof Poor extraction from grilles in WC resulting in damp and mould issues
St Giles House Main Riser (CCTV)
St Giles House Main Riser (CCTV)
St Giles House conclusions The existing fire protection was inadequate for the safety of residents Damage to the system prevented the system from functioning properly Lack of understanding of the system components resulted in increased risk of fire spread throughout the building
Project examples Example 2: Walsh Point Sheltered housing block consisting of 24 individual apartments for the elderly. Client had existing concerns regarding fire safety and was receiving complaints from residents about: Poor extraction from grilles in WC Excessive smells in flats
Walsh Point Bathroom Duct
Walsh Point Bathroom Grille
Walsh Point conclusions The existing fire protection was inadequate for the safety of residents The original installation of fire blocks prevented ventilation systems from ever functioning properly Lack of planned maintenance had never highlighted problems
Summary Planned maintenance should include: Fans and all mechanical electrical components Ductwork inspections Inspection or installation of fire protection Ductwork cleaning Air flow checks Balancing Reports
A properly functioning ventilation system maintains: The building fabric The home environment The health and well being of residents
Social Housing Seminar Thank you

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Social housing seminar april 2014 slideshare

  • 1. Social Housing Seminar The University of Stirling School of Applied Social Sciences with Swiftclean (UK) Ltd Friday 4th April 2014
  • 2. Context Council and RSLs social housing in Scotland = 600,000 units - 24% of Scotlands housing stock Scottish Social Housing Charter (2012) ... Social landlords [must] manage their businesses so that tenants homes, as a minimum, meet the Scottish Housing Quality Standard (SHQS) by April 2015 and continue to meet it thereafter, and when they are allocated, are always clean, tidy and in a good state of repair: tenants homes are well maintained, with repairs and improvements carried out when required, and tenants are given reasonable choices about when work is done. 2012, 66% of council homes and 82% of RSL homes had met the SHQS
  • 3. Context But ... Shelter estimates that 348,000 homes in Scotland are affected by dampness or condensation and that only 48% of Scotland's social housing currently meets the SHQS ..still work to be done
  • 4. Isobel Anderson Professor of Housing Studies, University of Stirling BSc (Hons) in Geography DPhil in Social Policy & Social Work Lecturer at the University of Stirling Chair in Applied Social Science (Housing Studies) since 2009 Recent publications Anderson I (2012) Policies to Address Homelessness: Rights-Based Approaches. International Encyclopaedia of Housing and Home, Vol 5. Anderson I & Ytrehus S (2012) Re-conceptualising Approaches to Meeting the Health Needs of Homeless People. Journal of Social Policy Anderson I & Sim D (2011) Introduction: inequality and housing. Housing and inequality. Practice studies, Coventry: Chartered Institute of Housing
  • 5. Isobel Anderson Professor of Housing Studies, University of Stirling Social housing and healthy living: sustaining achievements and meeting new challenges
  • 7. Aims Key Questions How important is the home to a persons health and well- being? What constitutes a healthy living environment? Who takes responsibility for the tenants living How is a healthy environment and well-being in the home achieved? What are the benefits? Achievements in social housing New challenges
  • 9. 1919 - 1944 Social reconstruction and public health Slum clearance Build high quality housing for the higher working classes 2 in 3 homes built were council housing
  • 10. 1945 - 1964 No housing programmes from 1939 to 1945 1936: half of Scotlands homes inadequate new council homes for working people
  • 11. Planned communities 1950s/60s
  • 12. 1960s tower blocks now demolition programmes
  • 15. What makes healthy housing? Warm Dry Well ventilated Designed to prevent accidents/lifetime homes Well maintained Good lighting Adequate space
  • 18. Accepted links between housing and health Overcrowding Cold Hygrothermal conditions, Ventilation temperature and humidity. Overheating Volatile organic compounds (VOCs) Poor internal arrangements Homelessness most extreme impact on health
  • 19. 0 10 20 30 40 50 60 70 80 90 100 owner-occupier LA/other public HA/co-op private-rented Poor Moderate Good single adult small adult single parent small family large family large adult older smaller single pensioner Pre-1919 1919-1944 1945-1964 1965-1982 Post-1982 urban rural Tenure NHER bandHouseholdTypeDwellingAgeLocale percentage in fuel poverty 2010 % fuel poor Jul-11 % fuel poor Oct-11 % fuel poor
  • 20. UK Tenure Change 30% 43% 50% 57% 66% 69% 65% -10% 0% 10% 20% 30% 40% 50% 60% 70% 1951 1961 1971 1981 1991 2001 2011 Owner occupied Private rent Social rent
  • 21. Future Challenges Changing environmental challenges Changing population & health challenges Meeting specific housing needs Changing housing stock challenges Meeting Quality Standard Maintaining quality
  • 22. New research Sustainable homes in contrasting contexts Integrating environmental and social concepts of housing sustainability Home not Housing: Engaging with wellbeing outcomes
  • 24. Anthony Hoare Head of Surveying, Swiftclean BSc (Hons) Applied Geography Joined Swiftclean as Head of Surveying in 2006 Runs a team of 9 Compliance Risk Assessors across the UK Has trained thousands of FMs since 2006 Over 250 FMs from BHS (Arcadia Group) UK guidance on water management in multiple occupancy buildings: HSG 70, L8:2000, ACOP
  • 25. Anthony Hoare Swiftclean , Head of Surveying UK guidance on water management in multiple occupancy buildings: HSG 70, L8:2000, ACOP
  • 26. Water quality Wholesome water is an essential requirement for quality of life UK Water Quality is considered one of the best in the world Supply into a building is the responsibility of the local Water Authority Scottish Water
  • 27. Legionella A brief History Initial outbreak in 1976 Bacteria causes a serious pneumonia Fatal in 12% of cases 30 -40 cases each year in Scotland
  • 29. History of UK Legionella Guidance HSG 70 1993 ACOP L8 2000 ACOP L8 2013 Water Supply (Water Quality) (Scotland) Regulations 2001 Water Supply (Water Fittings) Regulations 1999
  • 30. Importance of Management Requirement under the Health and Safety at Work Act 1974 as well as the COSHH Regulations 2002 Active management may highlight other potential issues
  • 33. ACOP L8 2013 - Legionnaires disease The control of legionella bacteria in water systems Three separate documents: ACOP is a stand alone document Guidance Part 1: Evaporative Cooling Systems Guidance Part 2: Domestic water systems Guidance Part 3: Other risk systems
  • 34. Main Changes Clarification on responsibilities: Statutory Duty Holder Appointed Responsible Person Deputy Responsible Person The Importance of competence
  • 35. Competence Essential for any Health and Safety Task Legionella Control Association Water Management Society Training
  • 36. Changes to Domestic Water System Management No appointed time frame for risk assessment review A risk assessment should be reviewed when there are changes made to the system and/or when there are changes to the management team
  • 37. Requirements of Landlords Organisations, or self-employed individuals, who provide residential accommodation or who are responsible for the water system(s) in their premises, are responsible for ensuring that the risk of exposure to legionella in those premises is properly controlled.
  • 38. Case Study ASRA Housing Group Over 70 properties Ranging from 28 storey apartment blocks to managed bungalow/houses Many occupants are considered high risk
  • 39. Case Study ASRA Housing Group Swiftclean have managed the ASRA contract for 8 years No legionella outbreaks in this time Successfully re-bid and re-won the 2013 tender process for a 5 year extension
  • 40. Case Study ASRA Housing Group Risk Assessment Review every 2 years Monthly Temperature Checks Quarterly Shower cleaning 6 Monthly Tank Inspections Annual Calorifier/Hot water cylinder Inspections
  • 41. Case Study ASRA Housing Group Difficulties with Management: Access Safeguarding susceptible persons Interpreting the guidance for tenanted buildings Where does the responsibility lie?
  • 42. Summary Legionella is a waterborne bacteria present in Mains water UK Guidance clearly outlines the need for an effective management structure of competent persons A risk assessment is essential as a starting point On-going planned preventative maintenance will ensure good future water quality Good water quality is essential for health and well being
  • 44. Ed Swift Head of Social Housing, Swiftclean Joined Swiftclean in 2002 Sole responsibility for social housing sector sales 2010 Has run 5 seminars on air, water and fire prevention in social housing with around 150 building and facilities managers trained Improving fire protection and air quality management in Social Housing
  • 45. Ed Swift Head of Social Housing Improving fire protection and air quality management in Social Housing
  • 47. What happens when these systems do not work properly? Increase in humidity Condensation Mould Odours
  • 48. Which in turn leads to: Structural and fabric issues with the building Health issues for residents Unpleasant smells and unsightly environment in the home
  • 50. And can also result in: Increased risk of smoke and fire spread throughout the building
  • 52. Legislation & Building Standards Increased risk of smoke and fire spread throughout the building Scottish Social Housing Charter Tenants homes, as a minimum, meet the Scottish Housing Quality Standard (SHQS) by April 2015 and continue to meet it thereafter, and when they are allocated, are always clean, tidy and in a good state of repair. Scottish Building Standards Intermittent ventilation systems should extract at 15 litres per second Continuous running ventilation systems: at least 0.5 air changes per hour based on the volume of the whole dwelling Scottish Fire Act 2005 Risk assessment for care homes to include common ventilation ductwork
  • 53. Good Practice - Swiftclean document provides guidance
  • 54. Competence Contractors should be reputable companies that understand the requirements of the building services hygiene sector B&ES member organisations are subject to both quality and H&S assessment High rise housing project experience is essential Favourable if contractors have registration with: ISO9001 and ISO14001: quality and environmental management of businesses OHSAS 8001: health and safety management Asbestos awareness training a minimum requirement
  • 55. Why do systems fail? There are a number of reasons: Age Inadequate maintenance Build up of dust deposits Blockages Damage Balance
  • 59. Project examples Example 1: St Giles House Estate consisting of eight low rise, and three tower blocks Client was receiving complaints from residents living in the tower blocks: Excessive noise from ventilation fans on roof Poor extraction from grilles in WC resulting in damp and mould issues
  • 60. St Giles House Main Riser (CCTV)
  • 61. St Giles House Main Riser (CCTV)
  • 62. St Giles House conclusions The existing fire protection was inadequate for the safety of residents Damage to the system prevented the system from functioning properly Lack of understanding of the system components resulted in increased risk of fire spread throughout the building
  • 63. Project examples Example 2: Walsh Point Sheltered housing block consisting of 24 individual apartments for the elderly. Client had existing concerns regarding fire safety and was receiving complaints from residents about: Poor extraction from grilles in WC Excessive smells in flats
  • 66. Walsh Point conclusions The existing fire protection was inadequate for the safety of residents The original installation of fire blocks prevented ventilation systems from ever functioning properly Lack of planned maintenance had never highlighted problems
  • 67. Summary Planned maintenance should include: Fans and all mechanical electrical components Ductwork inspections Inspection or installation of fire protection Ductwork cleaning Air flow checks Balancing Reports
  • 68. A properly functioning ventilation system maintains: The building fabric The home environment The health and well being of residents

Editor's Notes

  • #15: Errol Gardens, GlasgowIntricate facades in brick and stone create a rhythm in Errol Gardens.Stone steps to the entrance doors create a powerful repeating form while providing privacy from the street.Crown Street is a development of the Gorbals which replaces earlier attempts at regeneration. It has welded together the talents and resources of both the public and private sectors in establishing a convincing urban structure based on traditional streets and row housing which has successfully combined low-cost with high quality materials.How much better what are the continuing issues?
  • #16: Does anyone want to review their assessment of their own house?Implications of bedroom tax.