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International Conference on Emerging Trends in
Social Commerce
Department Of Commerce [SFS]
Madras Christian College
 Social commerce is a subset of electronic commerce that
involves using social media+ to assist in the online buying and
selling of products and services 
What is Social Commerce ?
+online media that supports social
interaction and user contributions
More simple
Why Social Commerce ?
If I had to guess, Social commerce is the next to blow up.
Mark Zuckerberg
 90% of purchases are subject to social influence
 67% spend more online after recommendations
 Predicted 30 million revenue for social commerce market in 2015
Gartner says companies will generate 50 percent of web sales via their social presence
and mobile applications by 2015
Nilsen Net Ratings says 70% of consumers trust friends  opinion when making
purchasing decisions online
Notable Social Commerce sites
 Refers to the process of buying & selling on Facebook
 Over 550 million active users
 Over 2 billion business pages on FB
 Refers to the process of buying & selling on Twitter
 Over 100 million tweets a day
 Around 1.5 million business pages on Twitter
Benefits
 Customer Loyalty
 Personalized Shopping Experience
 Improve Product , Decrease Returns
 Reach New Audience
Supplier benefits
 Gartner says companies will generate 50 percent of web sales via their
social presence and mobile applications by 2015
Benefits continued
Consumer benefits
 Free Information
 Saves Time
 Better Product
 Trusted Environment
 Nilsen Net ratings says 70% of consumers trust friends opinion when making
purchasing decisions online
Conclusion
Thank you
International Conference
& INSIGNIA 2012

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  • 1. International Conference on Emerging Trends in Social Commerce Department Of Commerce [SFS] Madras Christian College
  • 2. Social commerce is a subset of electronic commerce that involves using social media+ to assist in the online buying and selling of products and services What is Social Commerce ? +online media that supports social interaction and user contributions
  • 4. Why Social Commerce ? If I had to guess, Social commerce is the next to blow up. Mark Zuckerberg 90% of purchases are subject to social influence 67% spend more online after recommendations Predicted 30 million revenue for social commerce market in 2015 Gartner says companies will generate 50 percent of web sales via their social presence and mobile applications by 2015 Nilsen Net Ratings says 70% of consumers trust friends opinion when making purchasing decisions online
  • 5. Notable Social Commerce sites Refers to the process of buying & selling on Facebook Over 550 million active users Over 2 billion business pages on FB Refers to the process of buying & selling on Twitter Over 100 million tweets a day Around 1.5 million business pages on Twitter
  • 6. Benefits Customer Loyalty Personalized Shopping Experience Improve Product , Decrease Returns Reach New Audience Supplier benefits Gartner says companies will generate 50 percent of web sales via their social presence and mobile applications by 2015
  • 7. Benefits continued Consumer benefits Free Information Saves Time Better Product Trusted Environment Nilsen Net ratings says 70% of consumers trust friends opinion when making purchasing decisions online