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DNV GL 息 2014 SAFER, SMARTER, GREENERDNV GL 息 2014 SAFER, SMARTER, GREENERDNV GL 息 2014
Ungraded
Monday, October 19, 2015
Alexander Novie
ENERGY
Sociodemographics & Sustainability
Value Propositions in DSM Programs
1
BECC 2015 Conference
DNV GL 息 2014
Outline
Equity in mature EE/DSM programs
 Articulating sustainability value propositions to diverse audiences
Sociodemographic approach
 Increasing diversity and identifying opportunities
New policy levers in CPP/CEIP
 Using EE/DSM as a resource for vulnerable communities
2
DNV GL 息 2014
Theoretical frameworks &
background
Social and behavioral aspects of energy use
≒Where and who are the people in energy policies? vs. PTEM
Use and behavior patterns based on socioeconomic, lifestyle,
race/ethnicity and gender
Analyzing demographics in EE/DSM
Participation equity
Applying residential segmentation to commercial energy users
Looking at unique needs of vulnerable groups
Local market nuances used to define hard-to-reach populations
Value propositions & EE as economic development tool
3
DNV GL 息 2014
DSM program participation:
equity & engagement
DSM programs are
maturing
 Most of the low-hanging fruit
has been eaten
Utilities are shifting
their focus
 Meeting goal  broader
strategies of customer
engagement and satisfaction
 Using EE/DSM as economic
development tool
A nuanced view of
equity is key
 Sociodemographic overlays
can provide additional insight
to the traditional focus on
customer load, size and
market verticals
4
DNV GL 息 2014
Sociodemographics: what factors?
Culture, ethnicity and race
 Different notions of trust with energy
providers and installation contractors
Language matters
 Non-English speaking households are much
less likely to be aware of potential energy-
saving appliances (Murray & Mills 2011)
Urbanity matters
 Rural facilities often have different
consumption profiles; reach of contractor
network and campaigns
5
DNV GL 息 2014
Changing sociodemographics:
increasing diversity
6
Source: Pew Research Center (2015)
DNV GL 息 2014
Total population & Hispanic/Latino
7
25%
35%
13%
10% 10%
46%
82%
25%
28%
43%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
AZ NV NM CA All US
Percent Population Increase from 2000 - 2010:
Total & Hispanic or Latino
Total Population Hispanic/Latino Population
DNV GL 息 2014
Foreign-born persons since 1980
8
0
5
10
15
20
25
30
NM AZ NV CA US NM AZ NV CA US NM AZ NV CA US NM AZ NV CA US
1980 1990 2000 2010
%ofPopulationthatisForeign-Born
Growth in Foreign-Born Populations in NM, AZ, NV, & CA: 1980-2010
DNV GL 息 2014
Public opinion:
views on the climate problem
9
Source: Pew Research Center (2015)
70
56
44
50
19
26
22
23
11
17
31
25
Hispanic/Latino
African American
White
U.S. Adults
Because of human activity Because of natural patterns
There is no solid evidence
DNV GL 息 2014
Public opinion:
support for climate initiatives
10
Source: PPIC (2015)
76%
75%
71%
65%
African American Latinos Asians Whites
Support for GHG reduction in California
(SB-32)
DNV GL 息 2014
Other hard-to-reach in SW
Low-
income
Minority-
owned
firms
Older
adults
11
DNV GL 息 2014
Tucson area:
kWh savings & per-capita income
12
DNV GL 息 2014
Identifying opportunity:
small businesses in Southern Arizona
13
Small Businesses & Program Potential in Santa Cruz County, Arizona
Zip Code
Total C&I
Businesses
Businesses
with 1 to 4
Employees
Businesses
with 5 to 9
Employees
Ratio of
Businesses
<10
Employees
Projects
Completed
ITD
Potential
Market
Remaining
85621 725 381 166 75% 73 86%
85646 74 51 12 85% 5 92%
85648 197 104 34 70% 16 88%
Santa Cruz
Summary
996 536 212 77% 134 87%
DNV GL 息 2014
Takeaways for DSM programs
Understanding the
communities within
the marketplaces
 Defining hard-to-reach
groups to focus on equity &
engagement
Analyzing data-
driven marketing
and outreach
 Digging deeper into data
analytics and looking at the
who and why behind
the models
14
Question and refine how sustainability
value propositions are communicated
DNV GL 息 2014
Broader implications: CPP & CEIP
Clean Power Plan
(CPP) framed in
environmental
justice language
 Resources for vulnerable
and overburdened
communities
Clean Energy
Investment
Program (CEIP)
 2-1 ERCs for EE projects in
low-income and
communities of color
15
2-1 in 2020
DNV GL 息 2014
Areas of future research
How do we define
low-income and
communities of
color for program
design?
Rethinking
program
eligibility?
 Low-income individuals
are already overburdened
by paperwork!
16
DNV GL 息 201417
Remember the people
behind the data
DNV GL 息 2014
SAFER, SMARTER, GREENER
www.dnvgl.com
SAFER, SMARTER, GREENER
www.dnvgl.com
Thank you!
alexander.novie@dnvgl.com
18

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Sociodemographics & Sustainability Value Propositions in DSM Programs

  • 1. DNV GL 息 2014 SAFER, SMARTER, GREENERDNV GL 息 2014 SAFER, SMARTER, GREENERDNV GL 息 2014 Ungraded Monday, October 19, 2015 Alexander Novie ENERGY Sociodemographics & Sustainability Value Propositions in DSM Programs 1 BECC 2015 Conference
  • 2. DNV GL 息 2014 Outline Equity in mature EE/DSM programs Articulating sustainability value propositions to diverse audiences Sociodemographic approach Increasing diversity and identifying opportunities New policy levers in CPP/CEIP Using EE/DSM as a resource for vulnerable communities 2
  • 3. DNV GL 息 2014 Theoretical frameworks & background Social and behavioral aspects of energy use ≒Where and who are the people in energy policies? vs. PTEM Use and behavior patterns based on socioeconomic, lifestyle, race/ethnicity and gender Analyzing demographics in EE/DSM Participation equity Applying residential segmentation to commercial energy users Looking at unique needs of vulnerable groups Local market nuances used to define hard-to-reach populations Value propositions & EE as economic development tool 3
  • 4. DNV GL 息 2014 DSM program participation: equity & engagement DSM programs are maturing Most of the low-hanging fruit has been eaten Utilities are shifting their focus Meeting goal broader strategies of customer engagement and satisfaction Using EE/DSM as economic development tool A nuanced view of equity is key Sociodemographic overlays can provide additional insight to the traditional focus on customer load, size and market verticals 4
  • 5. DNV GL 息 2014 Sociodemographics: what factors? Culture, ethnicity and race Different notions of trust with energy providers and installation contractors Language matters Non-English speaking households are much less likely to be aware of potential energy- saving appliances (Murray & Mills 2011) Urbanity matters Rural facilities often have different consumption profiles; reach of contractor network and campaigns 5
  • 6. DNV GL 息 2014 Changing sociodemographics: increasing diversity 6 Source: Pew Research Center (2015)
  • 7. DNV GL 息 2014 Total population & Hispanic/Latino 7 25% 35% 13% 10% 10% 46% 82% 25% 28% 43% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% AZ NV NM CA All US Percent Population Increase from 2000 - 2010: Total & Hispanic or Latino Total Population Hispanic/Latino Population
  • 8. DNV GL 息 2014 Foreign-born persons since 1980 8 0 5 10 15 20 25 30 NM AZ NV CA US NM AZ NV CA US NM AZ NV CA US NM AZ NV CA US 1980 1990 2000 2010 %ofPopulationthatisForeign-Born Growth in Foreign-Born Populations in NM, AZ, NV, & CA: 1980-2010
  • 9. DNV GL 息 2014 Public opinion: views on the climate problem 9 Source: Pew Research Center (2015) 70 56 44 50 19 26 22 23 11 17 31 25 Hispanic/Latino African American White U.S. Adults Because of human activity Because of natural patterns There is no solid evidence
  • 10. DNV GL 息 2014 Public opinion: support for climate initiatives 10 Source: PPIC (2015) 76% 75% 71% 65% African American Latinos Asians Whites Support for GHG reduction in California (SB-32)
  • 11. DNV GL 息 2014 Other hard-to-reach in SW Low- income Minority- owned firms Older adults 11
  • 12. DNV GL 息 2014 Tucson area: kWh savings & per-capita income 12
  • 13. DNV GL 息 2014 Identifying opportunity: small businesses in Southern Arizona 13 Small Businesses & Program Potential in Santa Cruz County, Arizona Zip Code Total C&I Businesses Businesses with 1 to 4 Employees Businesses with 5 to 9 Employees Ratio of Businesses <10 Employees Projects Completed ITD Potential Market Remaining 85621 725 381 166 75% 73 86% 85646 74 51 12 85% 5 92% 85648 197 104 34 70% 16 88% Santa Cruz Summary 996 536 212 77% 134 87%
  • 14. DNV GL 息 2014 Takeaways for DSM programs Understanding the communities within the marketplaces Defining hard-to-reach groups to focus on equity & engagement Analyzing data- driven marketing and outreach Digging deeper into data analytics and looking at the who and why behind the models 14 Question and refine how sustainability value propositions are communicated
  • 15. DNV GL 息 2014 Broader implications: CPP & CEIP Clean Power Plan (CPP) framed in environmental justice language Resources for vulnerable and overburdened communities Clean Energy Investment Program (CEIP) 2-1 ERCs for EE projects in low-income and communities of color 15 2-1 in 2020
  • 16. DNV GL 息 2014 Areas of future research How do we define low-income and communities of color for program design? Rethinking program eligibility? Low-income individuals are already overburdened by paperwork! 16
  • 17. DNV GL 息 201417 Remember the people behind the data
  • 18. DNV GL 息 2014 SAFER, SMARTER, GREENER www.dnvgl.com SAFER, SMARTER, GREENER www.dnvgl.com Thank you! alexander.novie@dnvgl.com 18