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Softskill 528

M
Mohamed Siraj

Professional ethics are important for employees to focus solely on their work and contribute fully to their organization's success. This involves putting one's heart and soul into the job without distraction. It is also important for employees to think of themselves as an integral part of the organization and strive to help it function successfully. Professional ethics are needed to maintain a productive work environment.

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Softskill 528
Softskill 528
Softskill 528
Softskill 528
What is Communication? Communication is the process of sending and receiving information among people Feedback receiver sender Encode Medium Decode SENDER RECEIVER
Why is communication important? Inspires confidence Builds respect in business and social life Helps make friends Develops a distinct personality Reveals your ability to others
Softskill 528
Softskill 528
Softskill 528
WHAT MAKES A GOOD COMMUNICATOR? An Active Listener, An Effective Presenter, A Quick Thinker. A Win-Win Negotiator.
Most common ways to communicate
Communication Goals!!! To change behavior To get and give To get action Information To persuade To ensure understanding
A Good Algorithm Communication is a two way process! In order to have good communication: Listen to Understand Understand before speaking Speak to be understood Seek understanding before proceeding Repeat
Common Communication Errors: Finishing others sentences Preparing our response before someone has completed speaking Multitasking while listening Filtering content or meaning based on the speaker Speaking for others (we)
How can it be improved Recognition Pavlov study Not being judgmental Stop egocentric communication
Click
The Rule of 24!
AGENDA Video The Rule of 24! defined Brainstorm Raceway game Ten ways Rule of 24! helps you Put the Rule of 24! to work
Its about going from this... to this!
Work to a deadline. Make it 24 hours.
Just having satisfied customers isnt good enough anymore. If you really want a booming business, you have to create Raving Fans. - Ken Blanchard
Brainstorm mrotsniar B Identify the top 3 time- stretchers for your gap. Develop 1 clever way to compress the gap.
Start your race Ten ways Rule of 24! helps you
Raving Fans refer their friends. Yeeehaaawww!
Get it off your plate.
Test their resolve. A light at the end of the tunnel is good
and a short tunnel is even better.
Success Breeds Success.
Work Life Balance. When you prioritize and control your calendar you get more done in less time. And your mind doesnt take home lingering unfinished business. You can focus on what matters most family.
Put the Rule of 24! to work Plan every day in advance.
Apply the 80/20 rule to everything. Take it one oil barrel at a time.
Plan to do paperwork every day Prospect a little bit every week. plan for emergencies
There will never be enough time to get everything done. You be a winner But there will always be enough time to get the most important things done. if youre
Be wary of You cant be a winner if youre a whiner, wiener.
Turn Silence your helps you e-mail focus. chime off.
Make it easy to focus. Clean off your desk every night.
Get a next step.
Sell them the chain a link at a time.
Ask probing questions.
Go pick it up!
Dont chase smoke!
Study credits
so you can approach Credit with confidence.
Click
Non verbal language Face is the index of the mind and it clearly displays the persons interest Body language presents to the audience what we feel & think about the particular matter Ex: Nodding ones head Body language (e.g, arms crossed, standing, sitting, relaxed) Emotion of the sender & receiver (e.g, speaking clearly, enthusiastic)
Click
Presentation skills include planning, preparation & delivery of the message Making a formal speech is one form of presentation Presentation skills can be broadly categorized into physical oral, & electronic
Success in life depends on presenting ideas in an appropriate manners Look at the eyes of audience & speak in a natural, conversational voice Appropriate voice will make the presentation effective and interesting Ask for feed back from your audience about your presentation & change accordingly In presentation especially, stop occasionally to ask the audience understand what you have said
Click
P艶看沿鉛艶 of either gender, different age groups, qualification, status & skills work as a team with a common objective of accomplishing the task The success of any organization largely depends on in the coordinated efforts of its employees It mainly refers to the agreeableness & co- operation among the team members
Click
Man is a social animal & his success in life largely depends on his relationship & interaction with others We must respect the views & sentiments of others. When we want to differ their views, we must very politely give hints to them without wondering their feelings
WHAT IS INTERPERSONAL SKILL? Effectively translating and conveying information. Being able to accurately interpret other people's emotions. Being sensitive to other people's feelings. Calmly arriving at resolutions to conflict. Avoiding gossip. Being polite
Click
Professional ethics is the need of the hour in India When a person is at the work spot, he must think of his work only He must put his heart & soul into the work Each employee is a organic part of the organization & must strive to contribute his mite to the successful functioning of the organization
Softskill 528
Softskill 528

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Softskill 528

  • 5. What is Communication? Communication is the process of sending and receiving information among people Feedback receiver sender Encode Medium Decode SENDER RECEIVER
  • 6. Why is communication important? Inspires confidence Builds respect in business and social life Helps make friends Develops a distinct personality Reveals your ability to others
  • 10. WHAT MAKES A GOOD COMMUNICATOR? An Active Listener, An Effective Presenter, A Quick Thinker. A Win-Win Negotiator.
  • 11. Most common ways to communicate
  • 12. Communication Goals!!! To change behavior To get and give To get action Information To persuade To ensure understanding
  • 13. A Good Algorithm Communication is a two way process! In order to have good communication: Listen to Understand Understand before speaking Speak to be understood Seek understanding before proceeding Repeat
  • 14. Common Communication Errors: Finishing others sentences Preparing our response before someone has completed speaking Multitasking while listening Filtering content or meaning based on the speaker Speaking for others (we)
  • 15. How can it be improved Recognition Pavlov study Not being judgmental Stop egocentric communication
  • 16. Click
  • 17. The Rule of 24!
  • 18. AGENDA Video The Rule of 24! defined Brainstorm Raceway game Ten ways Rule of 24! helps you Put the Rule of 24! to work
  • 19. Its about going from this... to this!
  • 20. Work to a deadline. Make it 24 hours.
  • 21. Just having satisfied customers isnt good enough anymore. If you really want a booming business, you have to create Raving Fans. - Ken Blanchard
  • 22. Brainstorm mrotsniar B Identify the top 3 time- stretchers for your gap. Develop 1 clever way to compress the gap.
  • 23. Start your race Ten ways Rule of 24! helps you
  • 24. Raving Fans refer their friends. Yeeehaaawww!
  • 26. Test their resolve. A light at the end of the tunnel is good
  • 27. and a short tunnel is even better.
  • 29. Work Life Balance. When you prioritize and control your calendar you get more done in less time. And your mind doesnt take home lingering unfinished business. You can focus on what matters most family.
  • 30. Put the Rule of 24! to work Plan every day in advance.
  • 31. Apply the 80/20 rule to everything. Take it one oil barrel at a time.
  • 32. Plan to do paperwork every day Prospect a little bit every week. plan for emergencies
  • 33. There will never be enough time to get everything done. You be a winner But there will always be enough time to get the most important things done. if youre
  • 34. Be wary of You cant be a winner if youre a whiner, wiener.
  • 35. Turn Silence your helps you e-mail focus. chime off.
  • 36. Make it easy to focus. Clean off your desk every night.
  • 38. Sell them the chain a link at a time.
  • 40. Go pick it up!
  • 43. so you can approach Credit with confidence.
  • 44. Click
  • 45. Non verbal language Face is the index of the mind and it clearly displays the persons interest Body language presents to the audience what we feel & think about the particular matter Ex: Nodding ones head Body language (e.g, arms crossed, standing, sitting, relaxed) Emotion of the sender & receiver (e.g, speaking clearly, enthusiastic)
  • 46. Click
  • 47. Presentation skills include planning, preparation & delivery of the message Making a formal speech is one form of presentation Presentation skills can be broadly categorized into physical oral, & electronic
  • 48. Success in life depends on presenting ideas in an appropriate manners Look at the eyes of audience & speak in a natural, conversational voice Appropriate voice will make the presentation effective and interesting Ask for feed back from your audience about your presentation & change accordingly In presentation especially, stop occasionally to ask the audience understand what you have said
  • 49. Click
  • 50. P艶看沿鉛艶 of either gender, different age groups, qualification, status & skills work as a team with a common objective of accomplishing the task The success of any organization largely depends on in the coordinated efforts of its employees It mainly refers to the agreeableness & co- operation among the team members
  • 51. Click
  • 52. Man is a social animal & his success in life largely depends on his relationship & interaction with others We must respect the views & sentiments of others. When we want to differ their views, we must very politely give hints to them without wondering their feelings
  • 53. WHAT IS INTERPERSONAL SKILL? Effectively translating and conveying information. Being able to accurately interpret other people's emotions. Being sensitive to other people's feelings. Calmly arriving at resolutions to conflict. Avoiding gossip. Being polite
  • 54. Click
  • 55. Professional ethics is the need of the hour in India When a person is at the work spot, he must think of his work only He must put his heart & soul into the work Each employee is a organic part of the organization & must strive to contribute his mite to the successful functioning of the organization