The document provides an overview of the Solar Academy and discusses various aspects of selling solar power systems to homeowners. It begins by asking why people want to go solar and who might be against it. It then discusses what would happen if solar became illegal or wasn't available. The rest of the document focuses on how to effectively sell solar systems, including discussing the sales process, establishing trust with customers, keeping the pitch simple, focusing on price savings and value, and asking the right questions to help close the sale. The overall message is that an effective solar salesperson must practice their pitch frequently and focus on building trust and simplicity in order to successfully sign up customers each week.
10. How Easy Is it To Go Solar?
3 things needed to go Solar
Good FICO Score
Good Roof
No Shading Issues
11. Going Solar is a No Brainer
No Cost to Switch
Better Price
Guaranteed Price (based on production)
No Hassle or Hidden Charges
Just Continue Buying Electricity
12. Does It Take Long To Go Solar?
Usually 1 hour!
Thats your Pitch
through the
(Contract) Agreement
13. How Long?
Its just a few easy steps
Qualification for one of the programs
We lock in the rebates
Schedule a site assessment
Once validated, we schedule the install
(Depending on city response to permits and the HOA)
14. Your Back in The Drivers Seat
By switching to solar for little to
no money out of pocket
You put yourself back in the
drivers seat
You now have control over your
budget, and your financial future
15. Why Do People Want To Go Solar?
Is it:
Savings
Maybe they were told
Frustration (with rising cost)
The Cool Factor (Novelty)
Save Money
Control & Predictability
18. The Simple Truth Is
Ouch
If you stay with your
utility its gonna hurt
19. Understanding The Sales Process
If you dont understand the sales process and use it to
sell solar power then you dont understand the process!
If you take the solar panels out and put a wind turbine
If you switch from one cellular company to another
If you replace cable with a dish
The process is the same:
20. Can You Beat Their Price?
If you walk into and office
to sell copiers; do you
always know what your
competitor is charging?
Yet we walk into a clients
home and ask to see all
their utility invoices
21. You Can Beat Their Price!
And guarantee the price!
None of our customers like their
utility company; in fact
89% of customers surveyed said
they would buy solar at the same
price as they pay now.
22. What About The Other 11%
11% believe the rates aren't going up!
(11% of Americans believe Elvis is alive)
89% say they will make the switch
So why haven't they?
23. If They Had Wanted It!
They would have done it already
They dont know how bad it is or about the rising prices
They have become so used to rising utility prices!
They have become complacent and accepting
25. The 1st Goal is Establish Trust
Building rapport and likeability
If they like you they trust you
If they trust you they will go with
your recommendation!
26. The 2nd Goal is Simplicity
Getting customers to understand a simple fact:
We are offering them a better rate on electricity
As opposed to what they are paying today!
27. Your Pitch Depends on These
Trust and Simplicity are the most important elements
Everything in our concept pitch leads to these
They lead to trust in you and
Distrust in the utility company
28. What About The Price?
Theres only one thing that has to be true about the price
for the price to be good!
It has to be Competitive
As long as the price doesnt invalidate the concept;
then its a good price
29. The Dollar Store Concept
Whats the price at the dollar store?
As long as the price doesnt invalidate
the concept; then its a good price
Do they carry items worth less or priced better?
Sure; but being its priced at $1.00 it doesnt invalidate the concept!
30. Whats Our Job?
Tear down the trust with the 13 16 24 28 32
utility company
Explain the tiered system
If tier 5 rates have gone up 83%
in 7 years; where will they be in
10 years?
31. Whats a Better Price?
2
13 16 24 28 32
32
If I give you a new rate of .23, .24, .25, .26 is it a better rate?
The close rate is almost identical between these
32. Ever Eat at Quiznos?
What does it cost to feed a family of four?
$37 and people will spend it
Do they care about $37
Do they care if they saved $37 off their electric bill
34. Do You Really Save?
$3.49 $3.56
How much cheaper is Costco gas?
Do people go out of their way to go to Costco?
Is Costco advertising cheaper gas or savings? $1.40
At $3.49 as opposed to $3.56 how much do you
save if the tank holds 20 gallons?
35. Lets Tie It All Together
What are the most important questions
you should ask every customer?
36. The Three Questions To Ask
1. What are you hoping to accomplish
from this consultation?
2. How long have you been thinking
about going solar?
3. What made you decide to go now?
37. Keep Questions Simple
Apple Is all about Simplicity
If there is anything in your pitch
that is not building towards
simplicity then revamp it
38. Establish & Build Trust
Trust is faith that another person
will not hurt or take advantage of you.
It is the foundation and necessary
precondition for all business and
solar relationships.
Build The Foundation
If they trust you they will go solar!
39. Build On The Values
They dont care how much you know until
you show them you care
If the customer senses that you need this
deal more than they do then you have No Deal
Remember to ask: What do you think your rate
will be in 10 years? (Wait for their response)
40. Make Sure Your Close Includes
Installing the equipment on your house
Signing the agreement doesn't commit
you to going solar
It just sets up the site assessment
Make sure your close includes the word installed
41. Build Fans versus Customers
We want fans as opposed to customers (Why?)
We want them to go out and tell everyone about solar
Make sure they are ecstatic about solar
You know there sold when they refer you
42. Just Ask For The Business!
When do you ask for the sale?
You should be asking after the agreement
There are a few things that happen after this
Site Assessment Shall we go ahead and set the site
assessment so we can get started with getting solar
on your house?
Consumer Credit Check
Rebates are handled
43. Recommending Solar Is About
Likeability
Trustworthy
Casualness
Trust
Simplicity
Confidence
45. Practice, Practice, Practice
Lets say you were offered a spot on a pro team
And you start in 6 weeks
What do you do? Practice-Practice-Practice
Practice differently over and over with all kinds of people
Thats how you get there!
46. So How Are You Doing?
Are You Asking Potential Customers
To Go Solar Each and Every Time!
How Many Do You Sign Up
A Week For Your Program?
Imagine jobs invented a flat windmill that mounts on the roof, the I-mill. People would flock to get one
Could we hit the ground running and sell wind power?
How many people wake up in the morning saying I need to switch cable to satellite today? They dont care if its a cable into the house or a dish on the roof or wire out of the street.
How many people wake up in the morning saying I need to switch cable to satellite today? They dont care if its a cable into the house or a dish on the roof or wire out of the street.
How big in inches is a satellite dish at your house? Do you care?Its the same with customers. They dont care. Same with solar. If you find yourself in a big discussion with a customer than your scripting.
Why do we have a low close rate? Only 70% qualify. Whats the gap?
No time to stop and celebrate. No jumping up and down. If you dont ask you are doing your self a disservice. Ask them, and there answer will be very telling.