The document outlines the standard operating procedure for processing issues, returns, and rejects in the warehouse. It details the steps for retrieving pallets from storage using a forklift, inspecting materials, recording quantities on bin sheets and issue forms, returning remaining goods to storage, and ensuring issues are stable and clean before sending to production. It also describes how production consumables are transferred and the process for returning materials from production, including obtaining an accurate count and labeling partial boxes.
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1. Standard Operating Procedure
Title: Warehouse - Processing Issues, Returns and Rejects
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1.3.3. Use the forklift to retrieve the pallet located in the storage bin.
1.4.4. Inspect each material to ensure the information on the goods corresponds to the
Material code, Description and Laboratory Batch no. written on the Transfer Order
Form. Take enough material from the source pallet to at least cover the quantity
required for the issue. NEVER undersupply production with materials, unless
Production has agreed.
1.4.5. Using a Black marker, write the quantity removed from the source pallet on the
ISSUE column of the Bin Sheet (Form-020). Then calculate the quantity remaining
on the pallet and write the new quantity in the BALANCE column of the bin sheet.
The updated Bin sheet is then placed back onto pallet.
1.4.6. Write down the quantity taken and pallet no. on the Issue for Production Form (Form-
030) using a Blue or Black pen. Leave the checked section blank for authorised
person to check and Initial.
1.4.7. Put the remaining goods back into the original location.
1.4.8. Repeat steps 1.4.1. to 1.4.7. until the Transfer Order Form is complete.
1.4.9. Ensure the complete issue is very stable and is not overhanging the slip-sheet or
pallet. Note: Ensure all goods are free of dust and dirt, before sending into production.
1.4.10. When the requested Issue have been completed for a line, the component assembler
(Warehouse Store person) will give a count, write down the source and destination
Storage type and Storage bin, Reference GRS number of each material collected
form the warehouse GRS filing cabinet. The number of pallets used to complete the
issue is also added next to the initials on the Transfer Orders.
1.4.11. An Issue For Production form (Form-030) is fully filled up including the Process Line,
Person who requested goods through the Transfer Order, Date, Time materials
required, Batch Production Number, and the Number of the Pallet/s, (e.g. 1 of 3.).
1.4.12. Every Issue is to be checked by an authorised Store person before delivery into
production. The assembler will sign and date at the top section of TO and sign in the
Assembled By section. The checker will sign and initial on the Checked By
section of the TO and write a Y next to CHECKED on the Issue for Production
Form with a black marker. The authorized checker will then attach the Issue for
Production Form/s on all the pallets involved in the issue.
1.4.13. Place the completed Transfer Order into the Issues to be checked and confirmed
tray. One copy of the completed Transfer Order goes with the goods. The original
Transfer Order will be kept in the warehouse for filing. These MTO will be needed for
periodic inventory count. Issue For Production form will go with the pallets. Bin sheet
will stay with the sourced pallet/s.
Note: All raw materials will be dispensed through Intermediate Bulk Containers
(IBC) by the Dispensary. (i.e. imported bulk tablets)
2. Issues of Production Consumables (Non Component Goods)
Production consumables are materials that are used in the production process, but not
directly with a particular BPN, such as cleaning cloths, sterile latex gloves, cleaning
solutions, and many more. Non component goods are transferred to the production
according to WAR-005 section 2.2.
3. Materials Return From Production
This is a brief rundown to what Production Operators do for the return of materials:
3.1. When returning Material/s from Production to Warehouse (PW-BS), or from Production to
Interim production area (PW-IP), an accurate count of the amount returned should be
obtained. Any partial boxes to be returned should carry a PARTIAL sticker.
This is not an approved copy unless stamped in red
File Location: Date Printed: Page 4 of 7