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Southwest Airlines
9 July 2005
History of Southwest Airlines




1967   ?F                              Herb Kelleher       Gary Kelly


1971                   Texas F     3

1973 F?           F?                   ? F F           ?         ?

1977      F   F                  F Down Jones (LUV)
History of Southwest Airlines

1979       F        ?          ? ? Texas

1990                 ?                    F   ?? F $1     F

1994   ? ? ? Morris Air                  F ? Ticketless Travel

1996    ?                 F www.southwest.com

2000           ?         ? F   F   5

2005   ?           31,000              Boeing 429             60   31
Airlines Industry¡¯s Fact
with Southwest Airlines
               F                ? ¡°The lowest cost
  provider in the industry¡±
            ?F      F            F?
    F      ?     F            ?          ?
  Express way
   F F                  F F            ?          ?
      F            ?        F F       ?
        FF               ?       ? ?    F F F   ?     F
        F    ?        F           ?  ? ? ? F
Southwest Strategies

1. ? ?      F     F F                   F
2. ?          F             ?               F
3. ?    F ?                     F   F
4.       ?              F                       FF   F
      ?
Low Cost Airlines in Industry
 Domestics Airlines
   Jet Blue Airways
   Travelocity
   Air Tran Airways
                      International Airlines
                        Ryanair - Ireland
                        Easy Jet - UK
                        Virgin Blue Australia
                        Air Asia Malaysia
                        Nok Air - Thailand
Overall US Airlines
  Performance in 2004
                                    Domestic Passengers Carried


Millions
    90


    80


    70


    60


    50


    40


    30


    20


    10


     0
                                      l




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Southwest 34-Year
Comparison
                                  1971          1999          2004
Size of Fleet                      4            306           417
Number of Employees               195          29,005        31,000
Number of passengers carried    108,554      52,600,000    70,900,000
Number of cities served            3             55            59
Number of trips flown            6,051        602,578       1,022,000
Total Operating Revenues       2,133,000     4.2 billion   6.5 billion
Net Income (Losses)            (3,753,000)   433,400,000   313,000,000
Question 1
At the beginning, what forces in the
environment most affected Southwest Airlines,
and what opportunity was Southwest founded
to take advantage of?

             ?       ? ?F          ?   Southwest
           F ?                  F ?     ?          F
       F         ?          F     3     F?             F
   ?                 F
Question 1(continue)

  Opportunity which Southwest founded to take
  advantage of
  ¨C Southwest               F    F       ?         ?
    ?       F ?           F                        ?
        ?    F ?
  ¨C Southwest F F       F                ?
         ? F ?            ?                   ?    ?

  ¨C Southwest                            Boeing 737-200       F
             ?      ?           Boeing        F?          F
Question 2

How would you chart the development of
Southwest¡¯s business-level strategy over time?
   ?               F           ?           F       ?
                           ?       ?           F    F F
       F

               ?                       F                  F F
           F           ?
Question 2 (Continue)
Business-level strategy over time

         ? F              Boeing F 737
      F?      F?
          F       ?        ? F    ?                ?
         ? F            ? ? ? F           Hub-and-Spoke
                ?            F   Point-to-Point
             F ?         F                  ?
       F ?                          F ?         F
        F F             ? ?? ? F ?
  ?                   F        ?             F
Question 3
What kinds of dynamics characterize
competition in the airline industry
              ?              (Security)
      F           (Ticket price)
                   F       (Customer satisfaction)
  F       ?                        (Aircraft Maintenance)
                      F      (Air-Traffic Delays)
Question 4 & Question 5
What do you think the future holds for
Southwest?

If you were the CEO of Southwest Airlines.
What would be your action plan in the future?

      ? Brand Southwest Airlines
    F                      ? ?     F
      Vertical Integration
      Horizontal Integration
Question 4 & Question 5
(continue)

         ?        F ?           ?       F
    ? F ? F             F
      ?                     ?       ?
              ?             ?
Thank you very much.

More Related Content

Southwest Airline

  • 2. History of Southwest Airlines 1967 ?F Herb Kelleher Gary Kelly 1971 Texas F 3 1973 F? F? ? F F ? ? 1977 F F F Down Jones (LUV)
  • 3. History of Southwest Airlines 1979 F ? ? ? Texas 1990 ? F ?? F $1 F 1994 ? ? ? Morris Air F ? Ticketless Travel 1996 ? F www.southwest.com 2000 ? ? F F 5 2005 ? 31,000 Boeing 429 60 31
  • 4. Airlines Industry¡¯s Fact with Southwest Airlines F ? ¡°The lowest cost provider in the industry¡± ?F F F? F ? F ? ? Express way F F F F ? ? F ? F F ? FF ? ? ? F F F ? F F ? F ? ? ? ? F
  • 5. Southwest Strategies 1. ? ? F F F F 2. ? F ? F 3. ? F ? F F 4. ? F FF F ?
  • 6. Low Cost Airlines in Industry Domestics Airlines Jet Blue Airways Travelocity Air Tran Airways International Airlines Ryanair - Ireland Easy Jet - UK Virgin Blue Australia Air Asia Malaysia Nok Air - Thailand
  • 7. Overall US Airlines Performance in 2004 Domestic Passengers Carried Millions 90 80 70 60 50 40 30 20 10 0 l s t d t ta an t ta es es es ay te en el ic W hw w irw ni D er tin th U a ut m A or ic on So A S er N C U m A
  • 8. Southwest 34-Year Comparison 1971 1999 2004 Size of Fleet 4 306 417 Number of Employees 195 29,005 31,000 Number of passengers carried 108,554 52,600,000 70,900,000 Number of cities served 3 55 59 Number of trips flown 6,051 602,578 1,022,000 Total Operating Revenues 2,133,000 4.2 billion 6.5 billion Net Income (Losses) (3,753,000) 433,400,000 313,000,000
  • 9. Question 1 At the beginning, what forces in the environment most affected Southwest Airlines, and what opportunity was Southwest founded to take advantage of? ? ? ?F ? Southwest F ? F ? ? F F ? F 3 F? F ? F
  • 10. Question 1(continue) Opportunity which Southwest founded to take advantage of ¨C Southwest F F ? ? ? F ? F ? ? F ? ¨C Southwest F F F ? ? F ? ? ? ? ¨C Southwest Boeing 737-200 F ? ? Boeing F? F
  • 11. Question 2 How would you chart the development of Southwest¡¯s business-level strategy over time? ? F ? F ? ? ? F F F F ? F F F F ?
  • 12. Question 2 (Continue) Business-level strategy over time ? F Boeing F 737 F? F? F ? ? F ? ? ? F ? ? ? F Hub-and-Spoke ? F Point-to-Point F ? F ? F ? F ? F F F ? ?? ? F ? ? F ? F
  • 13. Question 3 What kinds of dynamics characterize competition in the airline industry ? (Security) F (Ticket price) F (Customer satisfaction) F ? (Aircraft Maintenance) F (Air-Traffic Delays)
  • 14. Question 4 & Question 5 What do you think the future holds for Southwest? If you were the CEO of Southwest Airlines. What would be your action plan in the future? ? Brand Southwest Airlines F ? ? F Vertical Integration Horizontal Integration
  • 15. Question 4 & Question 5 (continue) ? F ? ? F ? F ? F F ? ? ? ? ?
  • 16. Thank you very much.