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Sr. Consultant, Clinical Care Coordination
- 1. Join a winning team We seek an RN with significant management and operations experience who is open to extensive travel as a Senior Consultant. Is it you? Do You Want To: Masters prepared RN with current license Share your expertise and thought leadership with hospitals Acute care hospital-based experience across the country? Management and operations experience Work on short-term projects and with long-term clients? Performance improvement experience Help hospitals in both large urban health systems and Previous consulting experience small rural hospitals resolve nursing challenges? A respected Healthcare Services Industry Leader Test your skills in a variety of settings, from traditional A highly respected people leader consulting engagements to fast-paced turnaround Professionalism & presence which commands the respect assignments? of colleagues & subordinates Desire for personal enrichment and commitment to the growth of others Desire to mentor and develop junior members of the team Strong entrepreneurial spirit Ability to work in a fast-paced environment with rapid turnaround times Contact Ability to identify and analyze metrics Stephanie Arnold Enjoys the roadwarrior lifestyle Consulting Specialty Recruiter 80% travel, nationwide Prior experience with a nationally recognized consulting firm Stephanie_Arnold@QHR.com 615.371.4810
- 2. Senior Consultant, Care Coordination ABOUT US Quorum Health Resources (QHR), a subsidiary of Community Health Systems, has provided consulting, management and education resources to hospitals and health systems for three decades. QHR is the market leader in hospital management, with nearly 150 current multi-year clients in 38 states across the U.S. As a consulting resource, QHR is the seventh largest healthcare management consulting firm in the U.S., and the QHR Learning Institute reaches more than 10,000 healthcare professionals each year. QHRs expertise extends to all types of health care facilities - large urban hospitals, non-profit hospitals, university teaching centers, sole community providers, rural facilities and suburban hospitals. Our corporate headquarters is located in Brentwood, TN. For more information, go to www.qhr.com. SCOPE OF POSITION This position is responsible for assessing the performance improvement initiatives in the areas of patient flow, emergency department, and inpatient operations and movement of patients through care settings. Responsible for observation, escalation and resolution of any patient flow barriers, challenges and operational problems for QHR clients. Works with QHR clinical leadership to plan and deliver resources to clients within fixed budgetary guidelines. Executes client project plans related to various areas of the clinical operations/process improvement Practice including, but not limited to, operational effectiveness, infrastructure, staffing and productivity, fiscal stewardship, regulatory compliance, leadership development, and care delivery. Works to implement technology and business process improvements within these functions. Deconstructs client processes, assesses operations, and implements recommendations for developing baseline measurements to track improvement. Works with hospital administration, nursing leaders, physicians, and other client staff to review findings and identify improvement opportunities. Provides support for clients on selected projects, including supervisory and advisory responsibility of consultants and analysts related to client management. Participates in administrative activities as needed, including training and mentoring analyst and consultant staff. Helps identify best practices and projects to serve as client learning models. Creates, coordinates, and facilitates internal communication related to the progress of assigned projects. Coordinates meetings and supporting materials to conduct analysis, tasks, and final product for the client. Functions as project leadership on assigned projects, including focus on coordination of initiatives related to process improvement, redesign and client engagements as needed. Assists in creating and implementing new operational process improvement and redesign tools to improve client operations and productivity. Performs other duties as assigned. POSITION REQUIREMENTS Maintains high level knowledge of federal, state and local healthcare laws and regulations. Must have background and/or experience in at least 3 of the following areas nursing operations, patient throughput (care coordination), discharge planning, ED, OR, HCAHPS and quality. Excellent interpersonal and team management skills, significant process improvement experience, and exceptional problem solving and data analysis skills, change management skills and facilitation/project management skills. Demonstrated ability to leverage existing engagements for follow-up work. Highly developed presentation, written and verbal communication skills. Conducts independent, through and valid analysis and interpretation of data and draws logical conclusions. Effectively participates in proposal writing process for existing and new clients. Must have strong organizational skills, excellent interpersonal skills as well as the ability to react quickly with regard to problem solving. Advanced Word, Excel, Access, PowerPoint computer skills. Database applications, Mapping or other specialized software applications desirable. Ability to work in a fast paced environment with rapid turnaround times. Ability to work in a fluid structural environment requiring a high degree of collaboration. EDUCATION/LICENSE/CERTIFICATION Masters degree required, preferably in Nursing, Healthcare Administration or Business Administration. Maintains a current, valid license as a registered nurse in good standing. 5+ years experience in a nursing leadership position. 3 years related experience in a direct patient care environment required, with background/knowledge of patient placement and/or patient flow. 3 years experience with a nationally recognized consulting firm preferred. Extensive travel required. Must be willing to travel Monday through Friday with the expectation that most Fridays will be spent in your home office. BENEFITS AND COMPENSATION Salary is commensurate with experience. Comprehensive benefits package including medical/dental/vision, 401(k). If interested, please call 615-371-4810 or email stephanie_arnold@qhr.com to set up an interview.