Seagate Technology from 2000 to present. As Senior Manager of Account Management, responsibilities included establishing operational objectives and delegating work to subordinates. Metrics were analyzed and inventory goals were set for each Account Manager. Regular interaction with major customers on a daily basis to ensure fulfillment schedules and address any issues. Managed a team of up to 10 employees to process customer orders, fulfill product, and communicate changes while ensuring compliance with company policies and legal requirements.