4. One Destination
Many Different Ways To Get There
Image Source: http://www.richardalois.com/wp-content/uploads/2008/11/revolutions-clapham-junction.jpg
14. Q: How do you successfully build a
large sales force?
15. Q: How do you successfully build a
large sales force?
A: Think like a programmer!
17. What Is Scrum?
Scrum originates as an iterative and
incremental agile software development
framework for managing software projects.
Its focus is on "a flexible, holistic product
development strategy where a development
team works as a unit to reach a common
goal".
23. Scrum In Sales: How It Works
Teams of 5/6 people.
Team Structure: Scrum Master (Sales Team
Lead); Team Members (Sales people) &
Product Owner (Sales Manager)
Months are broken down into 4 sprints
Standups at the beginning of each sprint and
sprint reviews at the end
Monthly Retrospective
No need to hire sales people. In Phase 1, the founder is selling!
Goal is to prove product value (i.e. is there anyone willing to give me money in exchange for what I am building)
NB product does not have to be perfect. In fact a lot of people will be buying into the founders vision more than the products itself
Use that to refine the product and perfect your pitch
Goal: make sure you understand what you are selling and you can teach others to sell it too
NB: Dont hire just one sales person. Hire at least 2 so you can A/B test if one is doing well, but the other is underperforming, then you most likely have made a bad hire; if both of them are not doing well, then the problem most likely is you i.e. you have not been able to teach them the pitch.
Dont move into phase 3 until all reps are doing well, making good money on their own
- Goal: To make phase 2 a scalable and repeatable process
Read more here: http://www.developingsales.com/blog/2014/03/agile-sales-scrum-for-sales-management.html
Watch Glengarry Glen Ross - https://www.youtube.com/watch?v=8kZg_ALxEz0
- Scrum solves that problem. It provides a framework that facilitates the creation of a self-organised, self-managed team, which in turn makes team members more engaged & increases job satisfaction
- Scrum encourages team work, sharing of ideas and best practices
Allows sales managers to get better understanding of their teams pipeline; what team members are doing right or wrong and the impact their activities have on their bottom line
In other words allow managers to mange performance rather than results
For more info:
Tracking Goal: http://www.developingsales.com/blog/2014/03/tracking-progress-in-agile-sales-the-burn-down-chart.html
Managing Deal Flow: http://www.developingsales.com/blog/2014/04/managing-deal-flow-in-agile-sales-the-scrum-board.html
Putting it all together: http://www.developingsales.com/blog/2014/04/putting-it-all-together-sprints-standups-and-retrospectives-.html
- Formula 1 Racing Team Analogy -> Scrum Team = the car; Scrum Muster (Team Lead) = the driver; Product Owner (Sales Manager) = pit crew/engineering team
- The history of Scrum in Sales @Stack Overflow Careers
Scrum first introduced in Phase 2 in London (only 3 people at the time)
Vary basic tools
Goal to have the team embrace the approach
Tools improved over time
A year later, the whole team (all 3 offices adopt scrum)
Standardised tools built for the purpose i.e. burndown charts automatically sync in with CRM, providing direct visibility on how the team is doing; scrum board no longer comprised of post-it notes, instead an online tool that also syncs in with CRM (i.e. opportunity created in CRM = opportunity on Scrum Board and vice versa)
For more info follow @Stanimiroff & Read www.developingsales.com