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Starbucks Coffee
Buyer Persona Overview
Dani Chiong
February, 2015
Need-A-Boost Brittany
Background:
 College Student
 Full time student that works part-time or has an internship
Demographics:
Skews female
18-25
Dependent on parent income
Urban (college-town)
Identifiers:
Busy balancing school/work/friends
On the move
Need-A-Boost Brittany
Goals:
 Stay focused on long days packed with classes.
 Find time to socialize with friends.
Challenges:
 Managing time effectively.
 Staying motivated.
How we can help:
 Great morning or afternoon pick-
me-up to keep you going.
Provide a relaxing atmosphere for
unwinding and chatting with friends.
Need-A-Boost Brittany
Quotes:
 Staying awake during an 8 a.m. class can be really difficult.
 By 3 p.m. I am ready for a long nap, but I still have so much to
do.
 Sometimes I like a nice place to study that isnt as dead quiet as
the library.
Common Objections:
 Getting coffee often is expensive.
 The line is too long.
Need-A-Boost Brittany
Marketing Message:
 High quality, personalized coffee that is both an indulgence
and a necessity.
Elevator Pitch:
 Every sip is a delicious, personalized pick-me-up that can
help you make the most of your day.
Need-A-Boost Brittany
Social Message:
 Instagram
 High prestige among younger internet users. Heavy
visual focus inspires artistic creativity.

More Related Content

Starbucks coffee

  • 1. Starbucks Coffee Buyer Persona Overview Dani Chiong February, 2015
  • 2. Need-A-Boost Brittany Background: College Student Full time student that works part-time or has an internship Demographics: Skews female 18-25 Dependent on parent income Urban (college-town) Identifiers: Busy balancing school/work/friends On the move
  • 3. Need-A-Boost Brittany Goals: Stay focused on long days packed with classes. Find time to socialize with friends. Challenges: Managing time effectively. Staying motivated. How we can help: Great morning or afternoon pick- me-up to keep you going. Provide a relaxing atmosphere for unwinding and chatting with friends.
  • 4. Need-A-Boost Brittany Quotes: Staying awake during an 8 a.m. class can be really difficult. By 3 p.m. I am ready for a long nap, but I still have so much to do. Sometimes I like a nice place to study that isnt as dead quiet as the library. Common Objections: Getting coffee often is expensive. The line is too long.
  • 5. Need-A-Boost Brittany Marketing Message: High quality, personalized coffee that is both an indulgence and a necessity. Elevator Pitch: Every sip is a delicious, personalized pick-me-up that can help you make the most of your day.
  • 6. Need-A-Boost Brittany Social Message: Instagram High prestige among younger internet users. Heavy visual focus inspires artistic creativity.