際際滷

際際滷Share a Scribd company logo
Startup Metrics - Incubadora Sinergia
Startup Metrics - Incubadora Sinergia
 competition





 Market Determines
which Products win
Before After
Goal Get to After
Scalable, Repeatable, Predictable
Growth
Experiments
Pivots
(Product, Customer, Messaging)
Optimization and Expansion
Process Hustling, Not Scalable Work
Growth / Channel Analysis and
Automation
Data Qualitative, Quantitative Quantitative, Qualitative
Metric Engagement and Retention Growth Rate
Focus Fast Learning Fast Learning
https://drive.google.com/file/d/0B8AOwcvjck76ekZsZS1LaG5jeDQ/view?usp=sharing
Before After
Goal Get to After
Scalable, Repeatable, Predictable
Growth
Experiments
Pivots
(Product, Customer, Messaging)
Optimization and Expansion
Process Hustling, Not Scalable Work
Growth / Channel Analysis and
Automation
Data Qualitative, Quantitative Quantitative, Qualitative
Metric Engagement and Retention Growth Rate
Focus Fast Learning Fast Learning
https://drive.google.com/file/d/0B8AOwcvjck76ekZsZS1LaG5jeDQ/view?usp=sharing








The customers started ripping it out of our hands Almost
every metric in the business goes nuts.
-Peter Reinhard (Segment.io)
https://www.youtube.com/watch?v=_6pl5GG8RQ4







If you have to ask if you have found it, you haven't.
-Eric Reis
https://blog.chartmogul.com/reaching-product-market-fit/
Startup Metrics - Incubadora Sinergia
Taking Metrics Seriously (or Not)
Not seriously
enough
Too
seriously
Taking Metrics Seriously (or Not)
Not seriously
enough
Too
seriously
KPIs
What is
or isnt working?
Is something great / terrible
going on?
They will ALWAYS
ask for numbers and traction
5. What patterns exist?
http://www.slideshare.net/andyjy/analytics-for-startups-500-startups-accelerator-marketing-hell-week-61589197
The Goal: Top Level KPIs The Only Metric that
Matters (OMTM) The North Star






http://www.slideshare.net/andyjy/analytics-for-startups-500-startups-accelerator-marketing-hell-week-61589197
Startup Metrics - Incubadora Sinergia
Startup Metrics - Incubadora Sinergia
Startup Metrics - Incubadora Sinergia
Startup Metrics - Incubadora Sinergia
Startup Metrics - Incubadora Sinergia
Startup Metrics - Incubadora Sinergia
Startup Metrics - Incubadora Sinergia
Startup Metrics - Incubadora Sinergia
Startup Metrics - Incubadora Sinergia
What kind of retention do you need?
 Magic Moment




 Ask your first users
 Look for correlations

https://www.youtube.com/watch?v=URiIsrdplbo
Startup Metrics - Incubadora Sinergia
What is the
Only Metric that Matters
for this business?
Brainstorm
What is the
Only Metric that Matters
for this business?
What is the
Only Metric that Matters
now?
Brainstorm
A lot of diversity across different sectors
http://www.startuplessonslearned.com/2013/03/lean-analytics.html




 
 
 

 Drivers (Funnel)
Drivers Top Level
Fast Learning
 Measureable every day







https://docs.google.com/presentation/d/10wgLWDs-zJN9q5KYHKCRGEE9HPPh1lfX59fX-b5vsPI/edit#slide=id.g11c06a071b_1_265
Fast Learning
Drivers Top Level
Clear
OMTM
Lagging
Metrics
Drivers
These are the metrics this team can control and optimize with
https://docs.google.com/spreadsheets/d/1X2CHlelofACLGh3kn54042h_8jpzyWkM7OU8TR12M8A/edit#gid=0 (Another Example)
Startup Metrics - Incubadora Sinergia

  


 three or four key metrics
 drivers for each metric
Startup Metrics - Incubadora Sinergia
 No excuse




 


 We arent going to do it for you
https://docs.google.com/presentation/d/1-PtxJ06rMkMRZWpq8RpWSkMtv5JWh-3lM1R9AQdXwnc/edit#slide=id.g11c06a071b_1_110
Pages / URLs
 When a user gets to X page or
URL, they have converted





Events
 When a user takes X action on a
page or mobile app, they have
converted
Event Tracking in the Background
To track this CTA as an event,
this is happening in the background
$( "body" ).on( "mousedown",
'[href="http://www.pitchnight.uy"]',
function(e) {
if( e.which <= 2 ) {
ga('send', 'event', 'PitchNight',
'click', 'button')
}
});
});
Event Tracking in the Background
To track this CTA as an event,
this is happening in the background
$( "body" ).on( "mousedown",
'[href="http://www.pitchnight.uy"]',
function(e) {
if( e.which <= 2 ) {
ga('send', 'event', 'PitchNight',
'click', 'button')
}
});
});
Command to Google Analytics to
send an event
The information we want to attach
to the event (defined by us)

you need to define the goal
or conversion in the metrics platform



If my account in GA detects an event with ...
'PitchNight', 'click', 'button'
 it is marked as a Goal or Conversion
 most volume
 most impact
 least / most resources

automate many
tasks
Startup Metrics - Incubadora Sinergia
Startup Metrics - Incubadora Sinergia

More Related Content

Startup Metrics - Incubadora Sinergia

  • 2.
  • 4. competition Market Determines which Products win
  • 5. Before After Goal Get to After Scalable, Repeatable, Predictable Growth Experiments Pivots (Product, Customer, Messaging) Optimization and Expansion Process Hustling, Not Scalable Work Growth / Channel Analysis and Automation Data Qualitative, Quantitative Quantitative, Qualitative Metric Engagement and Retention Growth Rate Focus Fast Learning Fast Learning https://drive.google.com/file/d/0B8AOwcvjck76ekZsZS1LaG5jeDQ/view?usp=sharing
  • 6. Before After Goal Get to After Scalable, Repeatable, Predictable Growth Experiments Pivots (Product, Customer, Messaging) Optimization and Expansion Process Hustling, Not Scalable Work Growth / Channel Analysis and Automation Data Qualitative, Quantitative Quantitative, Qualitative Metric Engagement and Retention Growth Rate Focus Fast Learning Fast Learning https://drive.google.com/file/d/0B8AOwcvjck76ekZsZS1LaG5jeDQ/view?usp=sharing
  • 7. The customers started ripping it out of our hands Almost every metric in the business goes nuts. -Peter Reinhard (Segment.io) https://www.youtube.com/watch?v=_6pl5GG8RQ4
  • 8. If you have to ask if you have found it, you haven't. -Eric Reis https://blog.chartmogul.com/reaching-product-market-fit/
  • 10. Taking Metrics Seriously (or Not) Not seriously enough Too seriously
  • 11. Taking Metrics Seriously (or Not) Not seriously enough Too seriously
  • 12. KPIs What is or isnt working? Is something great / terrible going on? They will ALWAYS ask for numbers and traction 5. What patterns exist? http://www.slideshare.net/andyjy/analytics-for-startups-500-startups-accelerator-marketing-hell-week-61589197
  • 13. The Goal: Top Level KPIs The Only Metric that Matters (OMTM) The North Star http://www.slideshare.net/andyjy/analytics-for-startups-500-startups-accelerator-marketing-hell-week-61589197
  • 14.
  • 24. What kind of retention do you need?
  • 25. Magic Moment Ask your first users Look for correlations https://www.youtube.com/watch?v=URiIsrdplbo
  • 27. What is the Only Metric that Matters for this business? Brainstorm
  • 28. What is the Only Metric that Matters for this business? What is the Only Metric that Matters now? Brainstorm
  • 29. A lot of diversity across different sectors http://www.startuplessonslearned.com/2013/03/lean-analytics.html
  • 30. Drivers (Funnel)
  • 32. Measureable every day https://docs.google.com/presentation/d/10wgLWDs-zJN9q5KYHKCRGEE9HPPh1lfX59fX-b5vsPI/edit#slide=id.g11c06a071b_1_265 Fast Learning Drivers Top Level
  • 33. Clear OMTM Lagging Metrics Drivers These are the metrics this team can control and optimize with https://docs.google.com/spreadsheets/d/1X2CHlelofACLGh3kn54042h_8jpzyWkM7OU8TR12M8A/edit#gid=0 (Another Example)
  • 35. three or four key metrics drivers for each metric
  • 37. No excuse We arent going to do it for you
  • 39. Pages / URLs When a user gets to X page or URL, they have converted Events When a user takes X action on a page or mobile app, they have converted
  • 40. Event Tracking in the Background To track this CTA as an event, this is happening in the background $( "body" ).on( "mousedown", '[href="http://www.pitchnight.uy"]', function(e) { if( e.which <= 2 ) { ga('send', 'event', 'PitchNight', 'click', 'button') } }); });
  • 41. Event Tracking in the Background To track this CTA as an event, this is happening in the background $( "body" ).on( "mousedown", '[href="http://www.pitchnight.uy"]', function(e) { if( e.which <= 2 ) { ga('send', 'event', 'PitchNight', 'click', 'button') } }); }); Command to Google Analytics to send an event The information we want to attach to the event (defined by us)
  • 42. you need to define the goal or conversion in the metrics platform If my account in GA detects an event with ... 'PitchNight', 'click', 'button' it is marked as a Goal or Conversion
  • 43. most volume most impact least / most resources