The document summarizes the results of a business process audit of a company's stores management. The audit found issues such as a lack of clear labeling and organization of products, sizes, raw materials and finished goods in the warehouses. Damaged items were also mixed in with finished products. The audit recommends resolutions like adding clear labels to product sections and sizes, separating raw materials and finished goods, and organizing items by type and size for easier identification and inventory management. Proper tagging and organization is needed to avoid errors and improve stock tracking.
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STIl-Audit report
1. 息 2013 Grant Thornton Consulting Limited, Uganda | Business Process Audit | 30/10/2013
Stores management
Covenant issues Impact/observation Resolution/action required
Main head section missing to
identify product
Sizes section not permanently
labelled for easy identification
and to avoid frequent changes
therein
Main Head section to be
placed for each products
in finished goods
section for easy
identification
Sizes labelling in each
section compulsory for
minimizing frequent
changes
No labels of the item types,
their sizes and their
measurements along could be
seen
Similar type of items
should be placed
together
Labelling is critical to
avoid wrong delivery of
sizes or measurements
for a product
WH 1, 2, 3 & 4
54
2. 息 2013 Grant Thornton Consulting Limited, Uganda | Business Process Audit | 30/10/2013
Stores management
Covenant issues Impact/observation Resolution/action required
Damaged items are kept with
finished or semi finished
products
Damaged items
considered for scrap or
reuse or re production
should be stated and
classified
Finished goods produced are
damaged due to non-
identified rack and new
produced items are stacked
above the previous produced
items
Such damaged items are
a huge loss to company
and therefore needs to
be avoided for better
stock management
WH 1, 2, 3 & 4
55
3. 息 2013 Grant Thornton Consulting Limited, Uganda | Business Process Audit | 30/10/2013
Stores management
Covenant issues Impact/observation Resolution/action required
Raw materials section not
tagged
No arrangement and
alignment of goods in order
Similar items at different
warehouse locations is a
serious issue for accuracy of
goods identifying the goods
issued for production
Rolls are open and in
damaged which may or may
not be recorded in SAP
(damaged or WIP) which
again shall not give a true and
fair view of actual raw
mateirals
Tagging section as raw
material/finished goods
is critical and important
At one location all the
materials should be
arranged and stacked in
LIFO or FIFO basis
If possible STIL should
segregate duties of raw-
material keeper also
monitoring for damaged
or goods in production
(WIP) status and duties
of finished
WH 1, 2, 3 & 4
56
4. 息 2013 Grant Thornton Consulting Limited, Uganda | Business Process Audit | 30/10/2013
Stores management
Covenant issues Impact/observation Resolution/action required
Scrap goods or finished goods
cannot be measured for the
attached view in the store
Sections showing many
different sizes of items as well
as different products
Items to kept in proper
rack or section area to
be easily identified
Walking area to be clean
to avoid any mishap or
incidences causing
human accident
WH 1, 2, 3 & 4
57
5. 息 2013 Grant Thornton Consulting Limited, Uganda | Business Process Audit | 30/10/2013
Stores management
Covenant issues Impact/observation Resolution/action required
Tags are attached to the
finished goods, however it can
be seen that some items can
be removed and the tags are
not clearly indefinable for a
product
Damaged items
considered for scrap or
reuse or re production
should be stated and
classified
Physical stock take is done on
different color combination
basis which changes every
time the physical stock take is
made
Color codes for
categories to be defined
FIFO or LIFO to be
used for easy stock
count and easy
management
WH 1, 2, 3 & 4
58
6. 息 2013 Grant Thornton Consulting Limited, Uganda | Business Process Audit | 30/10/2013
Stores management
Covenant issues Impact/observation Resolution/action required
Special order or standard
order is not separated and
chances of human error are
high
To improve customer
service, separate
sections to load special
customer orders or
standard orders is highly
recommended
Different sizes and variants
stacked together and also at
multiple warehouse locations
Similar items to be
stacked together
WH 1, 2, 3 & 4
59