際際滷

際際滷Share a Scribd company logo
Strategic Emphasis and Competitive Strategy
Strategic Planning
Strategic planning is a process that helps organizations
answer three specific questions that are critical for any
company that are critical for any company that operates
in a competitive business arena:
 Who are we?
 Where are we going?

Strategic Emphasis

 How will we get there?  Competitive Strategy
5 Potential Areas of Strategic
Emphasis
Product /
services

Raw material

Technology

Competency

Customer
Product-Based Strategic
Emphasis
New Product Development
Product Design
Input, conversion and output
process
Product Quality
Continual improvement of
process and product quality
Service quality
Product marketing
Competency-Based Strategic
Emphasis

Low cost
relating to
competenc
ies

Efficient
input,
conversion
and output
process
(as
applicable)

High
capacity
relating to
the
competenc
ies

Strong
substitute
marketing

Flexbility
relating to
the
application
of the
competenc
ies
Customer-Based Strategic Emphasis

Brand
Loyalty

Custom
er
relation

Ongoin
g
custom
er
researc
h

Ongoin
g
custom
er
commu
nication

Custom
er
needs
analysi
s

Respon
se to
changin
g
custom
er
needs

Custom
er
focus
Technology-Based Strategic
Emphasis
Proprietary Rights to the technology
Applied Research
Application Marketing

Flexibility in the application of technology
Formation and Operation of Strategic
Partnership
Raw Material-Based Strategic
Emphasis

Access to &
control sufficient
supply of Raw
Materials

Capability of
securing Raw
material

Input,
conversion, and
output processes

Flexibility
Competitive Strategy
Strategic planning process answers three questions:
1. Who are we?
2. Where are we going?

Strategic Emphasis

3. How will we get there?  Competitive Strategy
Selecting a Competitive
Strategy
1. Low cost/broad scope
2. Differentiation/broad scope
3. Low-cost/narrow scope (niche)
4. Differentiation/narrow scope (niche)
Strategic Emphasis and Competitive Strategy

More Related Content

Strategic Emphasis and Competitive Strategy