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Strategy planning

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mkdhawan

The document discusses strategies to improve the weaknesses of a company's dealer network. It identifies issues like a lack of professionalism, poor customer service, inadequate training, and not utilizing technology. It proposes solutions such as providing online tools for inventory, bookings, receipts and payments, training dealers on using software systems, establishing strong customer support, generating leads through various channels, and hiring professionals to assist dealers.

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Strategy Planning
Strength & Weakness of competitors Strength of competitors Goodwill Delivered project in NCR Location of projects Dealer network Direct approach in corporate sectors. Competitive rates Bhomi puja of few projects have been done Problems/Weakness Inventory / availability Payment receipts Commission is not releasing on time Motivation level of dealer is poor Professional approach of dealer is poor Missing of customer care. Lack of project training of dealers employees. Lack of awareness of competitors weakness. After booking feedback. Customers experience with dealer.
Weakness of dealers Lack of professionalism Missing hierarchy Workers problems Man power not performed up to the expectations. Universal system of work Corporate training How to maintain database Maximum utilization of prospects. Taking of refferences. How to approach right customers Lack of technology awareness / softwares Information about legal papers. Dealership license is missing
solutions On line inventory of project. On line booking facilities On line receipts On line payment gate way Payment by credit card swapping machine Brokers training by professionals / corporate trainees Provide them universal software system for smart working. Training for checking on line inventory ,booking , receipts and on line payment gate way. Strong customer care for queries of customers and dealers
Immediate support S.M.S shooting Email shooting Generation of leads by call center. Paper advertisements Forms and broachers Corporate presentation Immediate training for 20 professionals Laptop for 20 professionals with complete software's Immediate hiring of 4-5 professionals for the serving of dealer network. Get together.

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Strategy planning

  • 2. Strength & Weakness of competitors Strength of competitors Goodwill Delivered project in NCR Location of projects Dealer network Direct approach in corporate sectors. Competitive rates Bhomi puja of few projects have been done Problems/Weakness Inventory / availability Payment receipts Commission is not releasing on time Motivation level of dealer is poor Professional approach of dealer is poor Missing of customer care. Lack of project training of dealers employees. Lack of awareness of competitors weakness. After booking feedback. Customers experience with dealer.
  • 3. Weakness of dealers Lack of professionalism Missing hierarchy Workers problems Man power not performed up to the expectations. Universal system of work Corporate training How to maintain database Maximum utilization of prospects. Taking of refferences. How to approach right customers Lack of technology awareness / softwares Information about legal papers. Dealership license is missing
  • 4. solutions On line inventory of project. On line booking facilities On line receipts On line payment gate way Payment by credit card swapping machine Brokers training by professionals / corporate trainees Provide them universal software system for smart working. Training for checking on line inventory ,booking , receipts and on line payment gate way. Strong customer care for queries of customers and dealers
  • 5. Immediate support S.M.S shooting Email shooting Generation of leads by call center. Paper advertisements Forms and broachers Corporate presentation Immediate training for 20 professionals Laptop for 20 professionals with complete software's Immediate hiring of 4-5 professionals for the serving of dealer network. Get together.