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3/19/2024 1
Observer Orientation Introduction
After covering the orientation information with your sponsor, your job
shadow is ready to begin.
Please sign the Orientation Checklist
so your sponsor can return it to the
appropriate facility contact.
Thank You
Welcome!
Were glad youre here
3/19/2024 2
Observer Orientation Introduction
The purpose of the Observer/Job Shadow Program is to provide
interested individuals opportunities to explore their health care interests
by observing the work of Childrens Hospital and Health System (CHHS)
staff.
The following presentation is one way to meet the compliance
requirement that you complete a CHHS orientation prior to beginning
your job shadow. The presentation includes the following topics:
Introduction to the Organization, Your Role, and Rules of Conduct
Safety Procedures
Infection Control
Security
3/19/2024 3
At Childrens Hospital and Health System, we strive to give children
the best health care.
To sustain that vision, we must:
Keep children healthy and families satisfied in the communities we
serve.
Build a worldwide, premier center for pediatric medicine.
Become known within the medical community for setting the clinical
benchmark for pediatric medicine.
CHHS Vision
Observer Orientation
3/19/2024 4
Observer Orientation CHHS Mission
Our mission is to:
Provide high quality, comprehensive health Care services to children
appropriate for their needs.
Provide leadership, experience and expertise as a community, state
and regional resource to Advocate the health and well-being of
children.
Support Research and training activities that increase the knowledge
and understanding of the health care needs of children.
Be a center for the Education of health care professionals in the care
of children.
3/19/2024 5
Observer Orientation Your Role / Rules of Conduct
Dress Code  Students must adhere to CHW
Dress Code Policy and Procedure. Clean
business casual clothes are appropriate. No
jeans, shorts, T-shirts, visible piercing (except
ears), or clothes that reveal skin other than arms
are allowed. Tights or hose must be worn with
skirts and no open toed shoes are allowed.
Attendance- For those who are observing for more
than one day, please contact your sponsor to
reschedule if you are unable to arrive for your job
shadow because of illness, change in schedule, etc.
3/19/2024 6
Observer Orientation Your Role / Rules of Conduct
While observing at a Childrens Hospital and Health System
entity:
1. Dont talk about patients with any unauthorized person in
public places.
2. Duplicating of any medical records is not allowed.
3. Handling patient equipment or personal belongings of others
is prohibited.
3/19/2024 7
Observer Orientation Safety Procedures
 To report an urgent safety related issue to Security
Services,
Dial 88 from any hospital telephone.
 To request non-urgent assistance from Security
Services,
Dial 2552 from any hospital telephone.
At the main hospital, if you see a situation that puts your safety or
the safety of others at risk, you need to:
3/19/2024 8
Observer Orientation Safety Procedures
When certain emergency conditions occur at the main hospital,
they are announced on the overhead speaker.
Remember, you should be accompanied by your sponsor at all times. If a
condition code is called, look to your sponsor for guidance. You can also refer
to your Safety Card.
Emergency Condition Announcement
Fire Fire alarm + location
Missing child/person Missing person + description
Medical gas failure Medical gas failure + location reported + gas affected
Severe weather watch The National Weather Service has issued a severe weather watch +
duration
Severe weather warning The National Weather Service has issued a severe weather warning +
duration
HCC activation The Hospital Command Center is being activated
HCC activation + employee pool Employee pool activation; available staff report to the hospital
auditorium
3/19/2024 9
Observer Orientation Safety Procedures
When certain emergency conditions occur at the main hospital,
they are announced on the overhead speaker.
Remember, you should be accompanied by your sponsor at all times. If a
condition code is called, look to your sponsor for guidance. You can also refer
to your Safety Card.
Emergency Condition Announcement
Bomb threat Building alert
Active shooter Active shooter + location (building, tower, floor, room)
Evacuation Evacuation + full or partial + location
Medical Emergency Code blue + location
External disaster The external disaster plan is now in effect
Hazardous spill Hazardous spill + location
Computer downtime The ____ system is down; please use downtime procedures
3/19/2024 10
Observer Orientation Safety Procedures
External Disaster /
Mass Casualty Response
Should a large scale disaster occur in our community, Childrens
Hospital of Wisconsin prepares for incoming patients.
 Follow your designated sponsor at this time.
3/19/2024 11
Observer Orientation Safety Procedures
Infection Control
Includes:
 Hand Hygiene
 Isolation Precautions Signs
 Personal Protective Equipment
3/19/2024 12
Observer Orientation Infection Control
Hand Hygiene
 Hand hygiene is the BEST way to prevent the spread of infection.
 Use soap, water and friction.
 Wash for at least 15 seconds, especially:
 After the removal of gloves.
 After personal hygiene.
3/19/2024 13
Observer Orientation Infection Control
Isolation Precautions Signs
 Identify the type of isolation.
 Located on the wall outside of each room.
 Implemented for the safety of everyone.
Use of Personal Protective Equipment
 Wear gloves, gowns, etc. when necessary.
 Remove garments properly.
3/19/2024 14
Observer Orientation Security
Parking
You can park in any non-designated space
in the parking structure. Non-designated
means any space that doesnt have a sign
restricting use. The surface lot is for patient
families only.
Identification
ID Badges/Cards must be worn at all times.
ID badges can be obtained from your
observation coordinator.
Please return your badge in a drop box at
the end of your observation.
3/19/2024 15
Observer Orientation Wrap-up
Please sign the Orientation Checklist
so your sponsor can return it to the
appropriate facility contact.
Thank You!!!
You have completed the
observer orientation

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  • 1. 3/19/2024 1 Observer Orientation Introduction After covering the orientation information with your sponsor, your job shadow is ready to begin. Please sign the Orientation Checklist so your sponsor can return it to the appropriate facility contact. Thank You Welcome! Were glad youre here
  • 2. 3/19/2024 2 Observer Orientation Introduction The purpose of the Observer/Job Shadow Program is to provide interested individuals opportunities to explore their health care interests by observing the work of Childrens Hospital and Health System (CHHS) staff. The following presentation is one way to meet the compliance requirement that you complete a CHHS orientation prior to beginning your job shadow. The presentation includes the following topics: Introduction to the Organization, Your Role, and Rules of Conduct Safety Procedures Infection Control Security
  • 3. 3/19/2024 3 At Childrens Hospital and Health System, we strive to give children the best health care. To sustain that vision, we must: Keep children healthy and families satisfied in the communities we serve. Build a worldwide, premier center for pediatric medicine. Become known within the medical community for setting the clinical benchmark for pediatric medicine. CHHS Vision Observer Orientation
  • 4. 3/19/2024 4 Observer Orientation CHHS Mission Our mission is to: Provide high quality, comprehensive health Care services to children appropriate for their needs. Provide leadership, experience and expertise as a community, state and regional resource to Advocate the health and well-being of children. Support Research and training activities that increase the knowledge and understanding of the health care needs of children. Be a center for the Education of health care professionals in the care of children.
  • 5. 3/19/2024 5 Observer Orientation Your Role / Rules of Conduct Dress Code Students must adhere to CHW Dress Code Policy and Procedure. Clean business casual clothes are appropriate. No jeans, shorts, T-shirts, visible piercing (except ears), or clothes that reveal skin other than arms are allowed. Tights or hose must be worn with skirts and no open toed shoes are allowed. Attendance- For those who are observing for more than one day, please contact your sponsor to reschedule if you are unable to arrive for your job shadow because of illness, change in schedule, etc.
  • 6. 3/19/2024 6 Observer Orientation Your Role / Rules of Conduct While observing at a Childrens Hospital and Health System entity: 1. Dont talk about patients with any unauthorized person in public places. 2. Duplicating of any medical records is not allowed. 3. Handling patient equipment or personal belongings of others is prohibited.
  • 7. 3/19/2024 7 Observer Orientation Safety Procedures To report an urgent safety related issue to Security Services, Dial 88 from any hospital telephone. To request non-urgent assistance from Security Services, Dial 2552 from any hospital telephone. At the main hospital, if you see a situation that puts your safety or the safety of others at risk, you need to:
  • 8. 3/19/2024 8 Observer Orientation Safety Procedures When certain emergency conditions occur at the main hospital, they are announced on the overhead speaker. Remember, you should be accompanied by your sponsor at all times. If a condition code is called, look to your sponsor for guidance. You can also refer to your Safety Card. Emergency Condition Announcement Fire Fire alarm + location Missing child/person Missing person + description Medical gas failure Medical gas failure + location reported + gas affected Severe weather watch The National Weather Service has issued a severe weather watch + duration Severe weather warning The National Weather Service has issued a severe weather warning + duration HCC activation The Hospital Command Center is being activated HCC activation + employee pool Employee pool activation; available staff report to the hospital auditorium
  • 9. 3/19/2024 9 Observer Orientation Safety Procedures When certain emergency conditions occur at the main hospital, they are announced on the overhead speaker. Remember, you should be accompanied by your sponsor at all times. If a condition code is called, look to your sponsor for guidance. You can also refer to your Safety Card. Emergency Condition Announcement Bomb threat Building alert Active shooter Active shooter + location (building, tower, floor, room) Evacuation Evacuation + full or partial + location Medical Emergency Code blue + location External disaster The external disaster plan is now in effect Hazardous spill Hazardous spill + location Computer downtime The ____ system is down; please use downtime procedures
  • 10. 3/19/2024 10 Observer Orientation Safety Procedures External Disaster / Mass Casualty Response Should a large scale disaster occur in our community, Childrens Hospital of Wisconsin prepares for incoming patients. Follow your designated sponsor at this time.
  • 11. 3/19/2024 11 Observer Orientation Safety Procedures Infection Control Includes: Hand Hygiene Isolation Precautions Signs Personal Protective Equipment
  • 12. 3/19/2024 12 Observer Orientation Infection Control Hand Hygiene Hand hygiene is the BEST way to prevent the spread of infection. Use soap, water and friction. Wash for at least 15 seconds, especially: After the removal of gloves. After personal hygiene.
  • 13. 3/19/2024 13 Observer Orientation Infection Control Isolation Precautions Signs Identify the type of isolation. Located on the wall outside of each room. Implemented for the safety of everyone. Use of Personal Protective Equipment Wear gloves, gowns, etc. when necessary. Remove garments properly.
  • 14. 3/19/2024 14 Observer Orientation Security Parking You can park in any non-designated space in the parking structure. Non-designated means any space that doesnt have a sign restricting use. The surface lot is for patient families only. Identification ID Badges/Cards must be worn at all times. ID badges can be obtained from your observation coordinator. Please return your badge in a drop box at the end of your observation.
  • 15. 3/19/2024 15 Observer Orientation Wrap-up Please sign the Orientation Checklist so your sponsor can return it to the appropriate facility contact. Thank You!!! You have completed the observer orientation