This document discusses Subaru's goals for content marketing, which include communicating with customers without directly selling, having conversations with fans, and providing quality organic content. It outlines Subaru's strengths in content marketing, such as always being on through daily social media updates across platforms and tailoring content for each network. It also discusses how Subaru generates traffic and leads through storytelling on social media without directly selling, and provides examples of Subaru's website and content marketing campaigns.
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Subaru Belgium Digital
1. Fans, Leads & Confidence in Motion via content marketing
Guy Sharma Social Media Consultant
2. Goals of content marketing for SUBARU
属 Communication, not only marketing
属 Selling without selling
属 Conversation with the fans and customers
属 Customer care & CRM
属 Quality organic content
8. Always on - talking
SUBARU creates its own content
- via structural presence with daily updates
- focus on Facebook, LinkedIn and Instagram ( plus stories )
We talk about all the brand assets
- the complete range of SUBARU models
- focus on the strong safety features
- future mobility
- seasonal
- strong technical knowledge
9. Social Media needs to be fed everyday !
- New points of view
- Editorial + exchange with different SUBARU partners
( not only communication & PR , also events, advertising, ...)
属 - News linked to actuality
Bad weather Direct the visitor to video
Of SUBARUs AWD strenght
11. Tailor made
- Content adapted for each Network
- Segmentation
- Interact on interests of fans, followers, clients
- Social only
12. Segmentation
International Womens Day Female post
- Real pictures
- Perfect copywriting
Congrats to all our SUBARU
female drivers
CTA to SUBARU Dealers
13. Segmentation
International Womens Day Male Post
To our male SUBARU owners, dont forget to use Apple Carplay if you are looking
to buy flowers on International Womens day!
14. Always on Listen
- Conversation Management via SoMe tools as Engagor, Hootsuite,
Agorapulse, SproutSocial, ...
> Answer questions
> Treat complaints from customers
> Pick up leads
> Start the conversation
> reviews and testimonials
16. Traffic generation
showing why Subaru is the best choice for our fans followers
we are not selling on social, we are selling by storytelling !
Social media as traffic generator
- to online forms
- to campaignwebsites
- for conversions
- book a test-ride
- book your service
Datacollection
From fan to lead to customer
Fans should become customers and customers should become fans
17. Social advertising
Mix of Facebook, Instagram, Youtube Ads and Linkedin Marketing Solutions
- Facebook Instagram - Youtube: Private customers
- LinkedIn business car driver / fleet manager
Facebook Instagram Youtube
- fan base building
- engagement
- leads
LinkedIn
- recommendations
- engagement by solutions
18. Website - SUBARU
- Responsive Parallax Theme ( Desktop + Mobile)
- Attractive
- Funnel direction ( attract to test ride )
- Analytics data collection
- SoMe integration
- Blog solutions
- Content that generates organic SEO
- Chat support
- Newsletter subscribtion
- New Blog Info Notification