This certificate recognizes that Chiara Costa successfully completed a course in Negotiation and Conflict Resolution by August 5th, 2014, earning a final score of 88%. The certificate details that Chiara passed modules on thinking like a negotiator, the five phases of negotiation, conflict resolution theory and practice, and communication skills.
2. Certificate of Achievement
Chiara Costa
August 5th, 2014
Negotiation and Conflict Resolution
Final score: 88 %
Completed assessments
Module Score
Thinking Like a Negotiator 90%
The Five Phases of a Negotiation 80%
Conflict Resolution – Theory and Practice 90%
Communication Skills 90%
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