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Product Overview




Sugar Corporate
Sugar’s Intuitive, Flexible, and
Open CRM Adds Mobility and
Support Features to meet Rigorous
Corporate Requirements




CRM Made Simple so You Can Focus on Your Business, not CRM
Sugar Corporate centralizes sales, marketing and support information, to boost employee productivity and
improve executive visibility into company performance. Sugar works the way your company works; it’s easy
to use, configure, and extend, to grow and change with your business.

Advanced Mobile Capabilities
Sugar Corporate includes Sugar Mobile Plus, providing real-time and offline-sync CRM integration with
BlackBerry and iOS (iPhone/iPad) mobile operating systems. Your road warriors can access contacts,
opportunities, sales, and more. Within seconds, they can update emails, meeting notes, and call reports to
Sugar from the road, a customer site, anywhere! Offline capabilities and preloaded data give your mobile
team CRM access even in mid-flight or where there is no mobile connectivity.

Extended Support from the Market Leader
Sugar’s support has been proven by our customer base of more than 7,000 companies in 192 countries.
Sugar Corporate includes enhanced support to better meet the needs of larger businesses: longer support
hours and a 50% faster response time, compared to Sugar Professional. In addition, when you subscribe to
the Sugar On-demand service, you get 30GB of storage and a development sandbox.
Sugar Corporate includes Sugar Mobile Plus,
    which provides real-time and offline-sync CRM
    access to your mobile workforce.



    Intuitive CRM that’s
                             •	 Makes critical CRM data             sharing
    easy to use                 available anywhere: contacts,
                                                                 •	 Synchronizes in the
                                opportunities, sales, meeting
    Integrates sales,           notes, and more
                                                                    background
    marketing,                                                   •	 Supports robust access
    and support into a       •	 Allows fast remote Sugar
                                                                    security
                                updates
    complete business view
                                                                 •	 Maximizes user adoption with
                             •	 Secures CRM data stored
    Advanced mobile                                                 simple, intuitive interface
                                locally on the mobile device
    workforce capabilities      (AES encryption support)         •	 Uses open web services
    with offline access                                             standards (XML/SOAP)
                             •	 Prevents loss of CRM data
                                by remotely wiping data from     •	 Deploys and upgrades easily
    Simple to configure,        mobile device
    expand, extend                                               •	 Simplifies configuration and
                             •	 Provides offline access for         scaling
                                productivity in-flight or in
                                locations without connectivity   •	 Includes multi-lingual
                                                                    capability
                             •	 Boosts productivity by
                                enabling immediate
                                collaboration and information




                              Get your free trial of Sugar Corporate
                              at www.sugarcrm.com/freetrial
                              or call SugarCRM at
                              1.877.842.7276




2                                                                                         Sugar Corporate
Sugar Corporate adds mobile capabilities, enhanced
  support, and more compared to Sugar Professional:




                                        Sugar Corporate                  Sugar Professional

                                                                         Android and iPhone.
    Mobile Device Platform Support      BlackBerry, iPad and iPhone      Browser-based access for iPad
                                                                         and Android tablets

                                        Yes: offline capabilities plus
    Mobile Offline Support                                               No
                                        preloaded data

    CRM Data Stored on The
                                        Yes (securely)                   No
    Mobile Device

    Document Storage with
                                        30 GB                            15 GB
    Sugar On-demand

    Development Sandbox                 1                                0

    Support Contacts                    3                                2


    Support Hours                       12x5 (by region)                 8x5 (by region)


    Support Cases                       Unlimited                        Unlimited


    P1 Response Time                    2 Hours                          4 Hours




                             SugarCRM




Sugar Corporate                                                                                          3
SugarCRM
Customer relationship management CRM software
for business. In the cloud, online, on demand, onsite -
the best sales, email and mobile CRM integration.

www.sugarcrm.com




                                                          www.dotbase.com
                                                          info@dotbase.com
                                                          Route des Acacias 25
                                                          1227 Geneva • Switzerland
                                                          +41 22 301 07 07
                                                          dotBase is an 11 years old company based in
10050 North Wolfe Road | SW2-130                          Geneva, and deserves international and local
Cupertino, CA 95014
                                                          companies and organizations. We provide a
                                                          full range of Business Solutions and
T: 408.454.6900 | F: 408.873.2872
                                                          SugarCRM professional services: Business
SugarCRM Deutschland GmbH                                 analysis; Installation and setup;
Erika-Mann-Strasse 53 | 80636 Munich | Germany            Implementation advices; Customizations and
T: +49 (0) 89 1 89 17 20 | F: +49 (0) 89 1 89 17 21 50    extensions; Integration with third party solu-
sales-emea@sugarcrm.com                                   tions (ERP, e-commerce, accounting, CMS,
                                                          etc); Training and change management;
www.sugarcrm.com                                          Hosting; Long term support and maintenance.
Copyright © 2012 SugarCRM, Inc.
All rights reserved. SugarCRM and the SugarCRM
logo are registered trademarks of SugarCRM, Inc.
in the United States, the European Union and other
countries. All other trademarks are the properties of
their respective companies.

More Related Content

SugarCRM Corporate edition

  • 1. Product Overview Sugar Corporate Sugar’s Intuitive, Flexible, and Open CRM Adds Mobility and Support Features to meet Rigorous Corporate Requirements CRM Made Simple so You Can Focus on Your Business, not CRM Sugar Corporate centralizes sales, marketing and support information, to boost employee productivity and improve executive visibility into company performance. Sugar works the way your company works; it’s easy to use, configure, and extend, to grow and change with your business. Advanced Mobile Capabilities Sugar Corporate includes Sugar Mobile Plus, providing real-time and offline-sync CRM integration with BlackBerry and iOS (iPhone/iPad) mobile operating systems. Your road warriors can access contacts, opportunities, sales, and more. Within seconds, they can update emails, meeting notes, and call reports to Sugar from the road, a customer site, anywhere! Offline capabilities and preloaded data give your mobile team CRM access even in mid-flight or where there is no mobile connectivity. Extended Support from the Market Leader Sugar’s support has been proven by our customer base of more than 7,000 companies in 192 countries. Sugar Corporate includes enhanced support to better meet the needs of larger businesses: longer support hours and a 50% faster response time, compared to Sugar Professional. In addition, when you subscribe to the Sugar On-demand service, you get 30GB of storage and a development sandbox.
  • 2. Sugar Corporate includes Sugar Mobile Plus, which provides real-time and offline-sync CRM access to your mobile workforce. Intuitive CRM that’s • Makes critical CRM data sharing easy to use available anywhere: contacts, • Synchronizes in the opportunities, sales, meeting Integrates sales, notes, and more background marketing, • Supports robust access and support into a • Allows fast remote Sugar security updates complete business view • Maximizes user adoption with • Secures CRM data stored Advanced mobile simple, intuitive interface locally on the mobile device workforce capabilities (AES encryption support) • Uses open web services with offline access standards (XML/SOAP) • Prevents loss of CRM data by remotely wiping data from • Deploys and upgrades easily Simple to configure, mobile device expand, extend • Simplifies configuration and • Provides offline access for scaling productivity in-flight or in locations without connectivity • Includes multi-lingual capability • Boosts productivity by enabling immediate collaboration and information Get your free trial of Sugar Corporate at www.sugarcrm.com/freetrial or call SugarCRM at 1.877.842.7276 2 Sugar Corporate
  • 3. Sugar Corporate adds mobile capabilities, enhanced support, and more compared to Sugar Professional: Sugar Corporate Sugar Professional Android and iPhone. Mobile Device Platform Support BlackBerry, iPad and iPhone Browser-based access for iPad and Android tablets Yes: offline capabilities plus Mobile Offline Support No preloaded data CRM Data Stored on The Yes (securely) No Mobile Device Document Storage with 30 GB 15 GB Sugar On-demand Development Sandbox 1 0 Support Contacts 3 2 Support Hours 12x5 (by region) 8x5 (by region) Support Cases Unlimited Unlimited P1 Response Time 2 Hours 4 Hours SugarCRM Sugar Corporate 3
  • 4. SugarCRM Customer relationship management CRM software for business. In the cloud, online, on demand, onsite - the best sales, email and mobile CRM integration. www.sugarcrm.com www.dotbase.com info@dotbase.com Route des Acacias 25 1227 Geneva • Switzerland +41 22 301 07 07 dotBase is an 11 years old company based in 10050 North Wolfe Road | SW2-130 Geneva, and deserves international and local Cupertino, CA 95014 companies and organizations. We provide a full range of Business Solutions and T: 408.454.6900 | F: 408.873.2872 SugarCRM professional services: Business SugarCRM Deutschland GmbH analysis; Installation and setup; Erika-Mann-Strasse 53 | 80636 Munich | Germany Implementation advices; Customizations and T: +49 (0) 89 1 89 17 20 | F: +49 (0) 89 1 89 17 21 50 extensions; Integration with third party solu- sales-emea@sugarcrm.com tions (ERP, e-commerce, accounting, CMS, etc); Training and change management; www.sugarcrm.com Hosting; Long term support and maintenance. Copyright © 2012 SugarCRM, Inc. All rights reserved. SugarCRM and the SugarCRM logo are registered trademarks of SugarCRM, Inc. in the United States, the European Union and other countries. All other trademarks are the properties of their respective companies.