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SUPER NATURAL DR聴NK
CR聴S聴S CAMPA聴GN
20110301106
SRPR聴Z 聴PEKL聴
WHO WE ARE ?
 Super Natural brand serves since 2000.
 The main product along with Super Natural ice tea, water is available as a
byproduct.
 Our company has 50.000 employees, 2 million production and 5 million
daily sales.
 Our company is strong with quality and the best taste.
WHAT 聴S HAPPEN聴NG?
 In 06 June, CNN Turk Tv channel claimed that there is a plastic cover inside
our product.
 The first action, we offered drink in glass for your healthy and safety.
 We understand that event are not possible in our production facility.
 After this, we use open and clearly communication method.
OUR RESPONS聴B聴L聴TES
 6 June 2014, CNN TURK tv channel published a new: Super Natural bugs in
the drink.
 Our first action is publishing the special offer : Please drink in glass for your
safety and healty.
 We take this responsibility at the same day we held a press conference.
 There was no possibility that such an event production.
 All our possibility focus on the companys reputation and consumer
protection.
 We acted responsibly and we intive to our consumers to our production
facility.
 We recall all products dated 6 June production and was submitted for
rewiev.
 In the process of analysis, we have used all the media tolls effectively.
 Dear Members of the Media
 Super Natural drinks to be bugs in the press conference on our participation will be
honored.
 Yer: Super Natural Company Bal巽ova/聴ZM聴R
 Tarih: 09.06.2014
 Saat: 11:00
 S端rpriz 聴pekli
 Super Natural Communication Specialists

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Super Natural Drink Crisis Management

  • 1. SUPER NATURAL DR聴NK CR聴S聴S CAMPA聴GN 20110301106 SRPR聴Z 聴PEKL聴
  • 2. WHO WE ARE ? Super Natural brand serves since 2000. The main product along with Super Natural ice tea, water is available as a byproduct. Our company has 50.000 employees, 2 million production and 5 million daily sales. Our company is strong with quality and the best taste.
  • 3. WHAT 聴S HAPPEN聴NG? In 06 June, CNN Turk Tv channel claimed that there is a plastic cover inside our product. The first action, we offered drink in glass for your healthy and safety. We understand that event are not possible in our production facility. After this, we use open and clearly communication method.
  • 4. OUR RESPONS聴B聴L聴TES 6 June 2014, CNN TURK tv channel published a new: Super Natural bugs in the drink. Our first action is publishing the special offer : Please drink in glass for your safety and healty. We take this responsibility at the same day we held a press conference. There was no possibility that such an event production. All our possibility focus on the companys reputation and consumer protection. We acted responsibly and we intive to our consumers to our production facility.
  • 5. We recall all products dated 6 June production and was submitted for rewiev. In the process of analysis, we have used all the media tolls effectively.
  • 6. Dear Members of the Media Super Natural drinks to be bugs in the press conference on our participation will be honored. Yer: Super Natural Company Bal巽ova/聴ZM聴R Tarih: 09.06.2014 Saat: 11:00 S端rpriz 聴pekli Super Natural Communication Specialists