Brian W. Bingham provides insurance services and risk management reviews to business owners. He asks business owners to rate common challenges on a scale of 1 to 5, including having unexpected costs at renewal, issues with endorsements and policies, keeping up with regulations, problems with auto coverage, and claims handling. Bingham is interested in understanding business owners' concerns to provide better options to reduce costs and increase coverage tailored to their needs. He seeks feedback on common issues like worker classification and only interacting with agents at renewal.
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Survey - Alliance - Brian Bingham.wiz
1. Page 1 息2014 Brian W. Bingham,CIC
Brian W. Bingham, CIC
Anco Alliance Insurance Services
1161 Corporate Drive W., Suite 302
Arlington, Texas 76006
817-385-4471
214-808-1913
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Directions: Please number each of the following statements on a scale from 1 through 5. Using the column on the left.
1= Not a Problem 2= Rarely a Problem 3= Frequent Problem 4= Serious Problem 5= Critical, Must Fix!
CHALLENGES THAT OTHER BUSINESS OWNERS HAVE EXPERIENCED IN THE PAST 1-5
Having financial surprises at the end of the policy term that relate to audits
Problems getting endorsements, ID cards, policies or certificates in a timely manner
Keeping their company compliant with OSHA and making certain the correct claims are reported
Problems protecting themselves from business automobile issues not covered by Insurance
Having a full Risk Management Review- addressing areas that are not insurance related
Claims service, and an Agent, available 24 hours a day 7 days a week
Returning phone calls in a timely manner addressing whats important to them and understand
my particular business
Getting creative options to keep costs down and get the most coverage for their money
Having their workers compensation experience modifier checked for accuracy and monitoring that
for errors, then reducing it when possible
Having claims mishandled or being paid without an adequate investigation
Feel like their Agent does not understand theirbusiness and may be to small/large for us
Feel like their classifications for Workers Compensation or General Liability are incorrect
Only see their Agent once a year at renewal time and being passed off to a Customer Service Rep.
Having access to Safety Material for safety meetings and keeping theirSafety Manual up to date
OTHER COMMENTS/ISSUES WHAT KEEPS YOU AWAKE AT NIGHT ABOUT YOUR BUSINESS IN GENERAL:
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Return this survey to: Fax 817-385-0887 or email to bingham@alliance-services.com attention Brian W.
Bingham, 1161 Corporate Drive West, Suite 302, Arlington, Texas 76006. Office phone 817-385-4471 and
Cell phone, 214-808-1913