SUSAN NOLAN CV MARCH 2016
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This document provides a summary of Susan Nolan's skills, qualifications, and work experience. She has over 10 years of experience in various administrative roles, including reception, secretarial work, and plant administration. She has strong computer skills in Microsoft Office and SAP. Susan is organized, reliable, and able to work well independently or as part of a team. Her education includes an NVQ in Business and Administration and she has received additional training in areas such as food safety and handling.
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SUSAN NOLAN CV MARCH 2016
- 1. 1 Susan Nolan Royston, Hertfordshire SG8 5BT 01763246173 07790845174 susan.nolan@hotmail.co.uk Profile An efficient, reliable, intelligent, discrete, trustworthy Administrator/Secretary/PA with the ability to communicate with people at all levels. I have extensive administration experience, and good IT skills. I work well as part of a team or using my own initiative, I can work quickly and accurately under pressure. I am proactive with excellent interpersonal skills with a professional approach. Key Skills and abilities: Experienced all round administrator who can meet deadlines Excellent Customer Service Skills Proficient in Microsoft Office/Excel Organised and able to create office procedures NVQ Business and Administration level 2 PA/Secretarial experience and diplomas First class prioritising qualities and excellent time management Manage and organise workload effectively Excellent communication skills Highly self-motivated and a problem solver Positive, friendly and flexible approach Administration skills: Committee room bookings, handling post/distribution, answering the telephone Event organising, liaising with internal/external organisations to produce an exhibition. Accurate data entry/invoice processing. Filing and sorting electronic files. Audio and shorthand skills Diary management Handling expenses and logging Sales skills: Taking and generating calls in a sales environment Business Development: Producing Master Service & Confidentiality Agreements. Safety: Induction training for new staff. Auditing Work Experience: Leeds University, Leeds Feb Mar 2016 Reception/Administrator temporary role Greeting students, handing out exam results, taking phone calls and dealing with enquiries. Other administration tasks
- 2. 2 Carat UK Ltd, Leeds Nov 15 Feb 2016 PA/Receptionist temporary role My job entailed booking meeting rooms, ordering stationery/supplies for the office, post, booking train tickets/hotels, keeping the front of house tidy and receiving/booking in clients and getting meeting rooms ready for use. I also used their Global Expenses system to submit invoices and receipts for expenses OMYA UK LTD, Royston, Herfordshire Sep 14 Nov 2015 Plant Administrator Contract Assisting the Plant Manager with the day to day running of the offices. Procurement, sourcing equipment/products or suppliers. Raising purchase orders on SAP. Answering the telephones, arranging meetings and organising travel and hotels. Arranged new cleaning contract. Euro Environmental Group, Royston, Herfordshire Mar 13 Aug 2014 Depot Administrator My role involved sourcing equipment, ordering goods, raising purchase orders, reconciling the paperwork from invoices for accounts, sorting queries and sending to head office. My HR role - assisting candidates to complete the necessary paperwork, inductions for new starters. creating folders for every individual. Collating information from timesheets working out hours/salary for up to 40 staff and operatives. I looked after the safety clothing stores, kept the stock up to date, ordering PPE when required and issuing out. Completing Fire alarms checks on a weekly basis the role was very varied. 1st Choice Recruitment, Biggleswade Jan 13 Mar 2013 Secretary/PA I worked for Bedfordshire Council in a Residential Children's home, updating the residents files, replying to letters on behalf of the Manager. I also worked for ETEL answering the telephone, greeting clients, sorting the post, booking out Engineers to appointments, relaying to customers etc. Medical Research Council, Cambridge Jul 2012 Jan 2013 Receptionist/Administrator My role was receiving clients/visitors to the building, answering the telephone, organising the pool cars for use, booking meeting rooms, arranging refreshments, post and many other administration tasks. Ministry of Defence, Bassingbourne, Hertfordshire May 09 Jan 2012 Enlistments Clerk Working at a Phase 1 training unit, presenting lectures to new recruits, explaining the completion of forms for the enlistment process. Answering queries face to face and via telephone and emails. Produced ID cards for the recruits, dog tags and the necessary forms required to move them on after their training to phase 2. Prior to 2009 I completed contract roles working for companies such as Support officer in HR for North Herts District Council, Media Agency, Patent and Trade Mark Attorney, East of England Development Agency, LCG Bioscience, Burgoyne Alford Insurance Brokers, Johnston Engineering Ltd, British Aerospace.
- 3. 3 Education & Training CRB DBS Disclosure Feb - 2016 current HABC Jul 2015 LEVEL 2 Award in Safe Moving and Handling In House SAP training Apr 2015 Microsoft Office/Word/Excel,Outlook, TAS Books, Sage HABC Mar 2015 Level 2 Award in Food Safety & Manufacturing QCF Jan 2015 Timeware Profesional NVQ Feb 2012 NVQ Level 2 Business and Administration Hertfordshire College Sep 2010 GCSE English & Maths Jun 2010 European Computer Drivers Licence ECDL/ITQ May 2010 DII MOD software and Tafmis/oracle/JPA systems Mar 2008 TEFL Qualification Jun 2007 Quality Auditing Course ISO 14001, EMAS, ISO9001 & EN197-2 GCSE Geography, Office Practice, English, Typing A & B's GCSE Shorthand, RSA Typing I & II Interests I worked on a voluntary basis for Home Start, an organisation for people struggling with children under 5. I enjoy skiing with my family in the winter months and in summer walking and swimming. References Excellent references available on request