Tac 2020 girish
- 1. UX Culture & Agile Product Innovation with Design Sprints Toronto Agile Conference 2020 By Girish Khullar
- 3. Invest first , then validate? Million Dollar Question Validate first , then invest?
- 6. Time for a quick story
- 7. UNDERSTAND How to empathize with User? EXPLORE MATERIALIZE
- 8. Actions determine Creative vs Innovative solution Experience is better than storytelling Clash of Ideas lead to innovation Framing the problem Best Designs are human centered Deep understanding of a change Clearly articulate problem Design prototype & test solution Brainstorm potential solutions Immediate feedback to continuously improve DESIGN THINKING DESIGN SPRINTS
- 9. Inspiration Learning from subject matter expert made an impact to my learning. Girish Khullar
- 10. Quest to improve Build Launch Data Idea B... u i... l... d Launch Data Idea B... u i... l... d Launch Data Idea Idea Data Idea Data 5 Day Design Sprints 4 Day Design Sprints 2.0
- 11. How Design Sprints helps Industry Agnostic Design Sprint Agile Continuous Improvement Responsive Scientific Method Experimental Hypothesis Driven Design Process Human Centered Creative Where Design Sprint fits Feasibility We can create Viability Business can grow Desirability CX wants this
- 12. Core Principles Process is flexible, Principles are not! Getting Started
- 13. How we set ourselves for success..
- 14. Design Sprints Thursday Test prototype with 5 real users Review feedback to Decide next steps Monday Define the challenges Produce quantity of solutions Wednesday Define & Build Prototype Prepare for Real Test Tuesday Curate & Finalize Solutions Define Prototype With storyboard
- 16. Human Reaction Human Communication Robot Personality Robot Crossing Paths with humans Worth Investment Challenges
- 17. How might we validate Guests reaction? How might we record Guest expression - unnerved or frightened? How might we make the robot communicate with guests? How might we decide on personality of robot? Challenges to Opportunities
- 18. Identify Customer Customer Journey Identify Problem Develop Solutions Savioke had 23 Solutions within a day! Sprint Goal
- 19. Curate & Vote Unambiguous Decision Dancing Robot Smiling Robot Plain Face Robot Personality Liberated Decision Making
- 20. Beat-up Laptop + PlayStation Controller + iPad Customer Feedback Get it right, and the guest is delighted Get it wrong, save millions learning a wrong solution High Fidelity Prototype
- 21. 3 Weeks Later
- 22. Invest first , then validate? Back To Our Million Dollar Question Validate user expectation first , then invest!!!
- 23. Do you have any questions? https://www.linkedin.com/in/girishkhullar/ https://girishkhullar.info