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Taking and making reservation script
- 1. TAKING AND MAKING RESERVATION SCRIPT STARRING BY : NAUFAL AS RECEPTIONIST HOTEL NETI AS RECEPTIONIST AIRLINES NELLEUS AS HEAD OF OB R. YOGI AS OB RIJKI AS HUSBAND OF ANGGUN ANGGUN AS WIFE OF RIJKI AS MANAGER Segemen 1 ( On the phone ) Receptionist : Good morning, Antik hotel. may I help you ?
- 2. Rijki : Good morning sir. I would like to book a room for two days on Saturday this week, please. Receptionist : Have you got a reservation, sir ? Rijki : hmmm, not yet. Receptionist : Ok. May I have your identity ? Rijki : Sure, my name is Rijki Muharam Fauzy. Receptionist : can you spell your last name ? Rijki : OK. Its F-A-U-Z-Y. Receptionist : Ok Mr Fauzi youve already book a room for two days on Saturday this weekend. Is that correct ? Rijki : Yes, Receptionist : Ok sir, your reservation number is 2722 Rijki : OK, thankyou Reeptionist : thankyou for calling us Segmen 2 Anggun : Hello baby.. Rijki : Hello honey Anggun : have you booked a hotel for our honey moon ? Rijki : Sure honey, like what you want. Anggun : So lets prepare the tickets for go to the Bali. Rijki : Ok. Would you like to call the Arilines ? Anggun : thats not a matter, This afternoon I will call the Airlines Rijki : OK lets go for dinner , Im hungry Anggun : Ok.
- 3. Segmen 3 Receptionist : Trans global Airlines. Tamara speaking, may I help you ? Anggun : Yes Id like to know wether you have flights between Bandung and Bali. Receptionist : yes, we have. Anggun : Id like to reserve two seats on your earliest flight for this Saturday. Receptionist : Hold on one moment, please. While I check to see whats available Anggun : Ok Receptionist : Maam its available. So you will reserve two seats on our earliest flight for this Saturday, right ? Anggun : Exactly Receptionist : Ok. Your reservation number is 3127. Please confrm your reservation on two days. Anggun : ok thankyou. Receptionist : Youre welcome.and thakyou you for calling us. Segment 4 ( in Bali ) In the hotel Receptionist : Good morning sir, maam. May I help you ? Rijki : I would like to confirm my reservation Receptionist : sure, what is your reservation number ? Rijki : its 2722 Receptionist : Ok sir. We have your reservation here. Thats for today and tomorrow, is that correct ? Rijki : Yes. Thats correct Receptionist : here is the key sir. Please enjoy Rijki : Ok thanks Segmen 5
- 4. Anggun : Hello, I would like to order fried rice without an egg in my room. Head of OB : OK, please ait for 15 minutes Anggun : Ok, thankyou Segmen 6 OB : here it is your fried rice maam. Anggun : ohh. Ok thankyou. ( Anggun masuk ke kamar terus nasi gorengnya di makan ) ( Anggun gatal/alergy karena nasi goreang yang diberikan ada telurnya) Anggun : Ahhhhhhh ! that OB exactly give an egg to my fried rice. (Anggun menelepon Manager ) Anggun : I want complain about my fried rice ! Manager : Sure, whats the matter ? Anggun : I have ordered a fried rice without an egg but your OB give me a fried rice with an egg. And now I get alergy Manager : Maam Im so sorry for our mistake. For replacing our mistake you will have a discount in room payment and we will replace your fried rice. Anggun : Ok thankyou but now make sure that fried rice is without an egg. Manager : Ok, thankyou.