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The document discusses 5 ideas from an SDN Boston talk: [1] Whether websites exhibit silos between internal and external departments; [2] How the relationship between wolves and erosion in Yellowstone can teach about service design; [3] Designing for crowdsourcing and how one project generated $2.3 million in value; [4] Taking a similar approach to solve big problems like obesity, energy, healthcare, and education; [5] How everything may be connected like a biological ecosystem and stretching design's reach from products to ecosystems.Read less