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CASE STUDY
TARADSOLUTION
    15 Jul 2010
Objective
? Brand Awareness
 C Buzz
 C Online Influencer
 C Technology and Innovation
? Sale and Lead
? Drive Traffic
Awareness
? Increase awareness
? Create Brand
   C Buzz
  C   Online Influencer
  C   Technology and Innovation
AWARENESS : CHANG FOOTBALL
2010
Tara Dsol Casestudy V2.0
How to Play
Member Register
Personal Avatar
Tara Dsol Casestudy V2.0
Ranking
Friend Invite
Social Network
Highlight Content
Back End Management
Media Support
? SiamSport , Sanook , Msn, ads on Facebook
E-News Letter
Detail Campaign
? Time Development : 2 Weeks
? Run Duration : 7 Jun C 11 July (34 Day)
? Human Resource :
  C 1 Project Manager
  C 2 Graphic Designer
  C 1 Flash Programming
  C 1 Programmer PHP
? Budget : 700,000 THB
RESULT CAMPAIGN :
Result
? ???? ????????????????????? 8,893 User
       ?
? E-mail ????????? 3,475 ??
? ???????????????????? 62,430 ????
Visitors
Traffic Source
Facebook
 No of Fans :

 01/06/10       3,678
 Now            5,992


  ** 2,314 Fans Page




    ://www.facebook.com/Changworld
    ://
http://   .        .   /
Twitter Stat

   @Chang_beer

Following : 2,001
Followers : 1,338
Tweets : 475

3.6 tweets / Day
AWARENESS (BUZZ) : HTC MAGIC
Launch HTC Magic
??? ???? HTC MAGIC Android ?????? ??????? ????????????????? ??
HTC Strategy Plan
                                                     Buzz ??
                                                     ? Create Stickiness
                                                     ? Create Sales : E-Commerce
                                                     ? Social Network
                                                     ? Online Influencer




HTC.taradpay.com
                                                     Game Application




                       Facebook and Twitter :
                                                                        Online Influencer
                           HTCthailand
                                                                            @sugree



                          Exiting Member and New Member


   **Update Now : Facebook 6,225        Twitter : 3,620
HTC Online Dealer



        HTC Magic
        ???????????? Android Phone ??????? ??????? Google ??????????????????
        ?????
        ??????????????????? ??????????



                             HTC Thailand
                             (www.HTCThailand.com)

                             ? Sell HTC Products
                             ? Pay via Credit Card, Counter
                             Service
                             ? Get more sale from customer
                             upcountry
Tara Dsol Casestudy V2.0
?????????????????? Geek ??? IT
  ?

            ??????????????
                         ?
Tara Dsol Casestudy V2.0
Tara Dsol Casestudy V2.0
Tara Dsol Casestudy V2.0
??? ?????????????????????????
                                   ??
?   ????????????????????? ???? ????? (Awareness)
?   ????? ???? ?????????????????????
?   ??? ???????????? ????? ????????? ??????????????
?   ??????????? ??????????????????? (Traffic)
?   ???????????????? (Sale)


              ???????????????????????????
                                        ?
Tara Dsol Casestudy V2.0
Duration : 24 Jul C 10 Aug 09
Unlock HTC magic : ???? ???????? ?????? ?????? 4,770
The Winner Unlock HTC Magic




                      ???????? Big Bonus 1 ?? ??
       ?????????? Unlock Magic ?????? 8 ?? ??
Detail Campaign
? Total Campaign : Jul C Sep
? Time Develop :
  C Online Dealer : 2 Week
  C Game Application : 2 Week
? Human Resource :
  C 1 Project Manager
  C 2 Graphic Designer
  C 1 Flash Programming
  C 1 Programmer PHP
? Total Budget : 400,000 THB
Result
    Google Analytic Unlock HTC Magic
                              Fri,Aug 7,2009
                              Visits 2,249




Total Visit : 13,332
Google Analytic Unlock HTC Magic
Ad on Facebook




Impression ??? ?????????????????
Click ??? ????????????????????? ?????????
CTR ??? ????????????
Summary : campaign Unlock HTC within 1
                   week
?  ???????? ? Website ?????? 13,332 ?? ??? ???? ?????? ????? 8,078 ????? ???? ?
5,254 ????????? ???????????? ??? ????? ????????????? 4,770 ??
? ?? ??????????? ??? ???????????? ????????????????????
unlockhtcmagic.htcthailand.com , pdamobiz.com ,
siamphone.com ,apps.facebook.com ,mrpalm.com
HTC KEEP MORE ACTIVITY :
Prize and Rule page
?????? ????? 28/8/09 C 15/9/09
?????????????????? 69 ??????
Press Con HTC Desire
Hash tag in website
                                         lab




                     #DesireTH ????????? 1
           #Thaitrend http://www.lab.in.th/thaitrend/
????????? 2 ??? 3 ????? #appreview #ittwit ????? tweet ???????????
                         HTC ?????????
Tweets   ??? tag #DesireTH ????????? 690 tweets
(10/06/2010)
AWARENESS (TECHNOLOGY) :
E-COMMERCE LOCATION
????????? Location + Augmented Reality E-
Commerce ?????????????????
TARAD Layar
Layar
Layar
Layar
VDO
SALE & Leads
? Increase sale
? Create inquiry
? Get lead and prospect
CREATE SALE AND LEAD :
WINDOWS
Microsoft Online Store
                                      ? Sell MS Products
                                      ? Pay via Credit Card, Counter
                                      Service
                                      ? Get more sale from customer
                                      upcountry


                                    ???????????? ????????
                                                  ?
                                    (Online Payment)




?? ????? Software ??? Microsoft Thailand
http://www.msonlinestore.com/
?????????????? Traffic



Twitter.com/windows7Thai   www.facebook.com         ???????? Microsoft




                             ???????? ????? ??? ?
www.facebook.com




Twitter.com/windows7Thai
Value : Mar - May




Estimate Total Value : 400,00 within 3 Month
Detail Project :
? Time Development : 2 Weeks
? Human Resource :
  C 1 Project Manager
  C 1 Programmer PHP
  C 1 Graphic Design
? Budget : 200,000
? Launch Project : 20 Feb - Now
CREATE SALE AND LEAD : SUMSUNG
OMNIA
www.Omnia.in.th



 -E-Commerce : Online Booking new Phone
 - Payment System (TARADpay)
 - Community
 - Gilter: to Social Network

 Target :   20 Units
 Media & Strategy

 - Media Plan to Target Customer Site
 - Tie-in TV

                                   Click Here
Result              Omnia forum
- 92 Phone Booking (3,000 baht each)
- Get 272,000 baht within 2 week
Detail Project : SAMSUNG Omnia
? Time Development : 2 Week
? Human Resource :
  C 1 Project Manager
  C 1 Programming
  C 2 Graphic and Flash Programming
? Budget : 250,000
Traffic
? Increase sale
? Create inquiry
? Get lead and prospect
CAMPAIGN TRAFFIC :
Tara Dsol Casestudy V2.0
? Sending     10,000 Email
? Open Rate   4,399 (43%)
? Click       1,664 (37%)
? More than   1,300 participation




              63%
              37%

              51%
              49%
FEDERBRAU Code Link to your
         Friend



           Federbrau Code link
PR FEDERBRAU Code Link from
                    Member




http://www.pantip.com/cafe/food/topic/D7600862/D7600862.html
PR FEDERBRAU Code Link from
                   Member




http://mrjack.i-greenspace.com/profiles/Default/displayProfile.php?friendID=9960
PR FEDERBRAU Code Link from
         Member




     http://www.fwdder.com/topic/116336
PR FEDERBRAU Code Link from
         Member




http://www.liverpoolthailand.com/forum/index.php?s=228d25fdcbb8e6b562ef21ccda785988&showtopic=14738
SeasonIII @BLU-O




75%
25%

49%
51%
Time : 7 days
Participation : 671 person
FEDERBRAU Code Link to your
         Friend
       ? Sending               10,000 Email
       ? New Member                426
       ? Old Member                245
       ? All Member participate 671
       ? All point of member     7,159
Tara Dsol Casestudy V2.0
E-mail and Viral Marketing
E-mail and Viral Marketing :24-27/7/08



              ? Sending     19,000 Email
              ? Open Rate   22,049
              ? Click        1,261
Google Analytic : Traffic source
SOCIAL TRAFFIC :
TRUEMOVE 3 G :
Truemove 3G : Member




 April   3872
 Present 8791

 **Growth Rate : 127%
Facebook.com/TrueMove3G
     15 June-C -25- June
       2501
          May 0108   June
     08 JuneJune JuneJune
              15
Twitter.com/mytruemove

                April   222
                Present 813

                **Growth Rate 266%
GREENROOF :
Facebook.com/Thaigreenroof

             Launch Page : 15 Jun C 15 Jul
             Have 1,081 People Like This
             with in 1 month
Measurement Techniques
tracking the effectiveness of digital marketing and determine the deliverable results
Business Metrics
? ROI = Return on Investment
  If you spend 1000$ on your website and earn 2000$ your ROI is 200%

                     Return - investment = net gain.
                      Net gain / investment = ROI
? Sales
  Higher sales = good website
? Leads
  You do not sell directly on your website? You do want users to contact you via your
  site instead? Measure leads
? Conversions
  Measure conversions for website or marketing campaign success metric.
? Subscribers
  E-mail mailing list subscription, RSS Feed Reader
Usability metrics
? Returning visitors
    the more returning visitors come back the better, the more successful you are
? Page views per visit
    tell you a whole lot about how much your visitors like your website. A 1 to 1 ratio
    is bad unless they all click the buy button instantly.
?   Time on page
    it show how reader behavior, whether people just skim your content or read your
    whole article among others
?   Time on site
    Its not always the longer the better but 5 minutes is in most cases better than 30
    seconds, especially for a publishing site or simply a blog.
?   Bounce rate
Acquisition Cost =           Advertising Cost
                                                   Number of Click-Throughs
                                                                          (Visits)

 For example
 Promotional campaign cost $10,000 and it resulted in 100,000 click-
 throughs,

                   Customer Acquisition Cost                                  = $10,000   = $.10.
                                                                               100,000
Average Customer Acquisition Cost
? Search                  $7 and $10
? Yellow Pages            $15 and $25
? E-mail                  $40 to 80
? Direct mail             $60 to 80
Source : http://www.mediapost.com/dtls_dsp_SearchInsider.cfm?fnl=050203
Conversion Cost = Advertising Costs
                  Number of sales
                   (or purchases)




                                      ? Cost per Sale
                                        Transaction




            Normal                    Best
Thanks You

More Related Content

Tara Dsol Casestudy V2.0

  • 2. Objective ? Brand Awareness C Buzz C Online Influencer C Technology and Innovation ? Sale and Lead ? Drive Traffic
  • 3. Awareness ? Increase awareness ? Create Brand C Buzz C Online Influencer C Technology and Innovation
  • 4. AWARENESS : CHANG FOOTBALL 2010
  • 15. Media Support ? SiamSport , Sanook , Msn, ads on Facebook
  • 17. Detail Campaign ? Time Development : 2 Weeks ? Run Duration : 7 Jun C 11 July (34 Day) ? Human Resource : C 1 Project Manager C 2 Graphic Designer C 1 Flash Programming C 1 Programmer PHP ? Budget : 700,000 THB
  • 19. Result ? ???? ????????????????????? 8,893 User ? ? E-mail ????????? 3,475 ?? ? ???????????????????? 62,430 ????
  • 22. Facebook No of Fans : 01/06/10 3,678 Now 5,992 ** 2,314 Fans Page ://www.facebook.com/Changworld :// http:// . . /
  • 23. Twitter Stat @Chang_beer Following : 2,001 Followers : 1,338 Tweets : 475 3.6 tweets / Day
  • 24. AWARENESS (BUZZ) : HTC MAGIC
  • 25. Launch HTC Magic ??? ???? HTC MAGIC Android ?????? ??????? ????????????????? ??
  • 26. HTC Strategy Plan Buzz ?? ? Create Stickiness ? Create Sales : E-Commerce ? Social Network ? Online Influencer HTC.taradpay.com Game Application Facebook and Twitter : Online Influencer HTCthailand @sugree Exiting Member and New Member **Update Now : Facebook 6,225 Twitter : 3,620
  • 27. HTC Online Dealer HTC Magic ???????????? Android Phone ??????? ??????? Google ?????????????????? ????? ??????????????????? ?????????? HTC Thailand (www.HTCThailand.com) ? Sell HTC Products ? Pay via Credit Card, Counter Service ? Get more sale from customer upcountry
  • 29. ?????????????????? Geek ??? IT ? ?????????????? ?
  • 33. ??? ????????????????????????? ?? ? ????????????????????? ???? ????? (Awareness) ? ????? ???? ????????????????????? ? ??? ???????????? ????? ????????? ?????????????? ? ??????????? ??????????????????? (Traffic) ? ???????????????? (Sale) ??????????????????????????? ?
  • 35. Duration : 24 Jul C 10 Aug 09 Unlock HTC magic : ???? ???????? ?????? ?????? 4,770
  • 36. The Winner Unlock HTC Magic ???????? Big Bonus 1 ?? ?? ?????????? Unlock Magic ?????? 8 ?? ??
  • 37. Detail Campaign ? Total Campaign : Jul C Sep ? Time Develop : C Online Dealer : 2 Week C Game Application : 2 Week ? Human Resource : C 1 Project Manager C 2 Graphic Designer C 1 Flash Programming C 1 Programmer PHP ? Total Budget : 400,000 THB
  • 38. Result Google Analytic Unlock HTC Magic Fri,Aug 7,2009 Visits 2,249 Total Visit : 13,332
  • 40. Ad on Facebook Impression ??? ????????????????? Click ??? ????????????????????? ????????? CTR ??? ????????????
  • 41. Summary : campaign Unlock HTC within 1 week ? ???????? ? Website ?????? 13,332 ?? ??? ???? ?????? ????? 8,078 ????? ???? ? 5,254 ????????? ???????????? ??? ????? ????????????? 4,770 ?? ? ?? ??????????? ??? ???????????? ???????????????????? unlockhtcmagic.htcthailand.com , pdamobiz.com , siamphone.com ,apps.facebook.com ,mrpalm.com
  • 42. HTC KEEP MORE ACTIVITY :
  • 44. ?????? ????? 28/8/09 C 15/9/09 ?????????????????? 69 ??????
  • 45. Press Con HTC Desire
  • 46. Hash tag in website lab #DesireTH ????????? 1 #Thaitrend http://www.lab.in.th/thaitrend/ ????????? 2 ??? 3 ????? #appreview #ittwit ????? tweet ??????????? HTC ?????????
  • 47. Tweets ??? tag #DesireTH ????????? 690 tweets (10/06/2010)
  • 49. ????????? Location + Augmented Reality E- Commerce ?????????????????
  • 51. Layar
  • 52. Layar
  • 53. Layar
  • 54. VDO
  • 55. SALE & Leads ? Increase sale ? Create inquiry ? Get lead and prospect
  • 56. CREATE SALE AND LEAD : WINDOWS
  • 57. Microsoft Online Store ? Sell MS Products ? Pay via Credit Card, Counter Service ? Get more sale from customer upcountry ???????????? ???????? ? (Online Payment) ?? ????? Software ??? Microsoft Thailand http://www.msonlinestore.com/
  • 58. ?????????????? Traffic Twitter.com/windows7Thai www.facebook.com ???????? Microsoft ???????? ????? ??? ?
  • 60. Value : Mar - May Estimate Total Value : 400,00 within 3 Month
  • 61. Detail Project : ? Time Development : 2 Weeks ? Human Resource : C 1 Project Manager C 1 Programmer PHP C 1 Graphic Design ? Budget : 200,000 ? Launch Project : 20 Feb - Now
  • 62. CREATE SALE AND LEAD : SUMSUNG OMNIA
  • 63. www.Omnia.in.th -E-Commerce : Online Booking new Phone - Payment System (TARADpay) - Community - Gilter: to Social Network Target : 20 Units Media & Strategy - Media Plan to Target Customer Site - Tie-in TV Click Here
  • 64. Result Omnia forum - 92 Phone Booking (3,000 baht each) - Get 272,000 baht within 2 week
  • 65. Detail Project : SAMSUNG Omnia ? Time Development : 2 Week ? Human Resource : C 1 Project Manager C 1 Programming C 2 Graphic and Flash Programming ? Budget : 250,000
  • 66. Traffic ? Increase sale ? Create inquiry ? Get lead and prospect
  • 69. ? Sending 10,000 Email ? Open Rate 4,399 (43%) ? Click 1,664 (37%) ? More than 1,300 participation 63% 37% 51% 49%
  • 70. FEDERBRAU Code Link to your Friend Federbrau Code link
  • 71. PR FEDERBRAU Code Link from Member http://www.pantip.com/cafe/food/topic/D7600862/D7600862.html
  • 72. PR FEDERBRAU Code Link from Member http://mrjack.i-greenspace.com/profiles/Default/displayProfile.php?friendID=9960
  • 73. PR FEDERBRAU Code Link from Member http://www.fwdder.com/topic/116336
  • 74. PR FEDERBRAU Code Link from Member http://www.liverpoolthailand.com/forum/index.php?s=228d25fdcbb8e6b562ef21ccda785988&showtopic=14738
  • 76. Time : 7 days Participation : 671 person
  • 77. FEDERBRAU Code Link to your Friend ? Sending 10,000 Email ? New Member 426 ? Old Member 245 ? All Member participate 671 ? All point of member 7,159
  • 79. E-mail and Viral Marketing
  • 80. E-mail and Viral Marketing :24-27/7/08 ? Sending 19,000 Email ? Open Rate 22,049 ? Click 1,261
  • 81. Google Analytic : Traffic source
  • 84. Truemove 3G : Member April 3872 Present 8791 **Growth Rate : 127%
  • 85. Facebook.com/TrueMove3G 15 June-C -25- June 2501 May 0108 June 08 JuneJune JuneJune 15
  • 86. Twitter.com/mytruemove April 222 Present 813 **Growth Rate 266%
  • 88. Facebook.com/Thaigreenroof Launch Page : 15 Jun C 15 Jul Have 1,081 People Like This with in 1 month
  • 89. Measurement Techniques tracking the effectiveness of digital marketing and determine the deliverable results
  • 90. Business Metrics ? ROI = Return on Investment If you spend 1000$ on your website and earn 2000$ your ROI is 200% Return - investment = net gain. Net gain / investment = ROI ? Sales Higher sales = good website ? Leads You do not sell directly on your website? You do want users to contact you via your site instead? Measure leads ? Conversions Measure conversions for website or marketing campaign success metric. ? Subscribers E-mail mailing list subscription, RSS Feed Reader
  • 91. Usability metrics ? Returning visitors the more returning visitors come back the better, the more successful you are ? Page views per visit tell you a whole lot about how much your visitors like your website. A 1 to 1 ratio is bad unless they all click the buy button instantly. ? Time on page it show how reader behavior, whether people just skim your content or read your whole article among others ? Time on site Its not always the longer the better but 5 minutes is in most cases better than 30 seconds, especially for a publishing site or simply a blog. ? Bounce rate
  • 92. Acquisition Cost = Advertising Cost Number of Click-Throughs (Visits) For example Promotional campaign cost $10,000 and it resulted in 100,000 click- throughs, Customer Acquisition Cost = $10,000 = $.10. 100,000 Average Customer Acquisition Cost ? Search $7 and $10 ? Yellow Pages $15 and $25 ? E-mail $40 to 80 ? Direct mail $60 to 80 Source : http://www.mediapost.com/dtls_dsp_SearchInsider.cfm?fnl=050203
  • 93. Conversion Cost = Advertising Costs Number of sales (or purchases) ? Cost per Sale Transaction Normal Best