tc - resume - 2016 updt - combo
- 1. Tyrone (TC) Presley Crossland 6505 Harburn Forest Drive; Charlotte, NC 28269, 704-453-1404, tcrossland@carolina.rr.com Page 1 of 2 Qualification Summary (Experienced Quality, Environmental, Compliance, and Risk Management Professional): Management System Compliance support over 10 years leading efforts to establish and sustain efficient, effective and integrated management system in compliance with ISO 9001, TL 9000, QS 9000/TS 16949, ISO 14001, ISO 13485, and AS9100 Internal Auditing - Over 10 years as lead auditor establishing, managing, implementing, monitoring and reporting an efficient, effective and integrated system-wide internal audit program Process Problem solving - Over 10 years establishing, facilitating, monitoring and providing analysis for an integrated system-wide Corrective and Preventive Action Program (including customer complaints) Business process improvement Over 10 years leading, coordinating, and facilitating targeted business process improvement efforts triggered by top management with organization-wide implications related to quality and compliance initiatives Risk Management and Assessment Over 5 years establishing, managing, implementing, monitoring and reporting system-wide risk management program in alignment with established certification, business and customer requirements Management Over 5 years managing a diverse professional team of over 15 Training Development Over 10 years establishing business, process, and customer specific training programs to address cultural strategies and regulatory requirements Certifications: Certified Quality Auditor (CQA) from American Society of Quality (ASQ) Program Management Certification (PMP) in process, completed PMP Plus Certification program, prepping for PMI exam. Skills: Leader in Integrated Management Systems Quality, Environmental (ISO 9001, ISO 14001, AS9100, TL 9000, QS 9000, ISO 13485/FDA (Medical Device Industry) Understands Corporate Governance Risk Management, SOX, Audits, Social and Environmental Responsibilities, Quality, regulatory best practices Experience People Manager Experience Crisis and Business Contingency Planner - Coordinator Lead Auditor/Internal Auditor Leader in Risk-based thinking, Assessment and Management Technical Writing Process development, improvement and management Experience in Program and Project management and related protocols Effective Team facilitation Business and Process Problem Solving Data analysis and management Microsoft Office (Excel, Word, Power Point) Web-based methods (such has SharePoint and company-defined tools) Effective Speaker and Presenter Training and Instructing Safety Management Environmental RCRA Hazardous Waste Management Experience:(LinkedIn link for TCrossland) Quality and Compliance Manager Flextronics Charlotte, NC 6/1998 5/2016 Provided compliance support to establish and sustain an integrated management system to be compliant to external certification requirements for ISO 9001, TL 9000 (Telecom Industry), and QS 9000 (Automotive Industry), ISO 14001 (Environmental Management), ISO 13485 (Medical Device Industry), and AS9100 (Aerospace, Aviation, & Defense Industry). Efficiency savings $$$ 2 Head Count (200K per year) As lead Auditor, established, implemented an integrated site-wide Internal Audit Program addressing all certification, regulatory, corporate, and customer requirements. Efficiency savings $$$ 2 Head Count (150K per year)
- 2. Tyrone (TC) Presley Crossland 6505 Harburn Forest Drive; Charlotte, NC 28269, 704-453-1404, tcrossland@carolina.rr.com Page 2 of 2 Established, facilitated and sustained a system-wide integrated Corrective and Preventive Action Program (CAPA) driving systemic business process improvements (including customer complaint management). Efficiency savings $$$ 1.5 Head Count (80K per year) As management Representative, provided compliance support for: o 2nd and 3rd party audits by registrars, corporate auditors, and site Customers o Customer regulatory and agency requirements (included Underwriters Laboratories, Canadian Standards Association, TV Rheinland, China Compulsory Certification, MET Laboratories, Intertek's ETL, Factory Mutual, Bureau Veritas, SGS) o Established and facilitated risk assessment and management practices in alignment with business, health, safety, quality and environmental certification requirements o Integrated Management Reviews covering all certifications, regulatory, and business management requirements in alignment with corporate objectives Efficiency savings $$$ 1 Head Count (100K per year) Provided internal training support by creating and deploying training programs targeted to certification, regulatory, and safety requirements As the International Transportation in Arms Regulation (ITAR) Control Officer - Led/facilitated site ITAR control requirements Education: Bachelor of Science in Electronic Engineering; Missouri Institute of Technology, Kansas City, Mo. Professional and Community Activities: American Society for Quality (ASQ) Section Chair (3 terms), Program Chair (1 year), Newsletter Chair (5 years), and Deputy Regional Director (5+ years, active), Voice of the Customer Chair (5+ years, active) o Established and chaired a Six-sigma Discussion Group. o Presented talk on Risk-Based Thinking during 10th Annual ASQ Charlotte Quality Conference of the Carolinas (May 2016), Charlotte Membership meeting (June 2016), and Columbia Membership meeting (Oct 2016) Alpha Phi Alpha Fraternity Beta Nu Lambda Chapter President 1993 to 1995; held other leadership positions as well