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TCC CREDIT CO-OPERATIVE
              The Small bank with a big Heart

by Dr. R. Theyvendran




                                           Page 1
SOCIAL MISSION AS A PEOPLE'S BANK

 TCC was first formed in 1928, to service
employees of the Oriental telephone company
and later employees of Telecoms
TCC has grown significantly over 84 years

 CORE ROLES

 Provide members with a safe alternative for
their savings
Access to credit facilities at affordable interest
rates.
 Extending credit to the average worker with
financial difficulties.

                                                  Page 2
SOCIAL MISSION AS A PEOPLE'S BANK
  TCCs VISION & MISSION
  To be the First-Choice Credit Co-operative.
  Provides family-oriented financial services.


Every individual involved with TCC, both
presently and in the past, should take pride in
your success and know that you are making a
difference in peoples lives.
                                                     L.R. (Bobby) McVeigh,
              Director & Past Chairman, Credit Union Central of Canada,
                          Past Chairman, World Council of Credit Unions,
         Director & Past Chair, Concentra Financial Services Association,
              Member, UN Advisors Group on Inclusive Financial Sectors



                                                                  Page 3
GROWTH IN MEMBERSHIP
         FROM 2001 TO 2011
Membership is open to Singaporeans and
Singapore Permanent Residents.

Free Gifts were introduced to encourage new
members joining in.

83.5% of its membership are having a joint
income of $2500 and below.

Existing members enjoyed various subsidized
promotions

Membership benefits increased, Hospitalisation,
Death Grants reviewed, Baby Bonus Introduced.
                                               Page 4
GROWTH IN MEMBERSHIP
         FROM 2001 TO 2011
Assets are worth more than $75 million.

ATM, telephone banking and internet banking
services.
The world credit union movement is experiencing
dynamic growth thanks to a sound foundation laid
decades earlier by pioneering financial cooperatives
around the globe. TCC Ltd is one such financial
pioneer.
                                           Melvin Edwards,
                     Chairman, World Council of Credit Union

                                                 Peter Crear,
              President & CEO, World Council of Credit Unions

                                                         Page 5
GROWTH IN MEMBERSHIP
               FROM 2001 TO 2011

    Over the Years, TCC has grown to nearly 42,000
                      members.
45000
40000
35000
30000
25000
20000
15000
10000
 5000
    0
        2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001

                                                           Page 6
SOCIAL IMPACT ON MEMBERS
   IN THRIFT AND LOAN BUSINESS

Technology Advancement

TCC is ISO 9001 certified.

TCC revamped to fully computerized system for
the management of the co-operative.

TCCs ability to transform itself is not a coincidence
as over the years, its management has made good
and innovative use of information technology to
enhance operational efficiency and effectiveness.
                                                     Seah Kian Peng,
 Member Singapore National Cooperative Federation Board of Trustees &
                                                Member of Parliament

                                                                Page 7
SOCIAL IMPACT ON MEMBERS
   IN THRIFT AND LOAN BUSINESS
An Alternative Financial Institution With A
                  "Heart"

Bank's stringent Loan criterion does not cater to
lower income group.

Lower income groups turn to Moneylenders to
solve financial difficulties.

TCC renders assistance to such "Victims" by
consolidating all their Loans and working out
affordable repayment packages.


                                                Page 8
IMPROVEMENTS FOR A
         SUSTAINABLE FUTURE


TCC Limited has been actively promoting the
concept of self-help and mutual help among its
members.

Use of Technology will be used in greater depth.

It has also carried upon itself the concept of
thrift to its members while always extending a
helping hand to needy members.



                                              Page 9
True to its passion for helping its
members, TCCs tagline is aptly coined:

The Credit Co-operative with a heart


TCC will aim and continue to place great
importance in creating new credit facilities for
small and middle income earners and reach out
to a bigger capacity then before.

We will work steadily in re-vamping our benefits
to provide the best for members and become a
household name.

                                              Page 10

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TCC Credit Co-operative IYC Regional Conference PPT 際際滷s

  • 1. TCC CREDIT CO-OPERATIVE The Small bank with a big Heart by Dr. R. Theyvendran Page 1
  • 2. SOCIAL MISSION AS A PEOPLE'S BANK TCC was first formed in 1928, to service employees of the Oriental telephone company and later employees of Telecoms TCC has grown significantly over 84 years CORE ROLES Provide members with a safe alternative for their savings Access to credit facilities at affordable interest rates. Extending credit to the average worker with financial difficulties. Page 2
  • 3. SOCIAL MISSION AS A PEOPLE'S BANK TCCs VISION & MISSION To be the First-Choice Credit Co-operative. Provides family-oriented financial services. Every individual involved with TCC, both presently and in the past, should take pride in your success and know that you are making a difference in peoples lives. L.R. (Bobby) McVeigh, Director & Past Chairman, Credit Union Central of Canada, Past Chairman, World Council of Credit Unions, Director & Past Chair, Concentra Financial Services Association, Member, UN Advisors Group on Inclusive Financial Sectors Page 3
  • 4. GROWTH IN MEMBERSHIP FROM 2001 TO 2011 Membership is open to Singaporeans and Singapore Permanent Residents. Free Gifts were introduced to encourage new members joining in. 83.5% of its membership are having a joint income of $2500 and below. Existing members enjoyed various subsidized promotions Membership benefits increased, Hospitalisation, Death Grants reviewed, Baby Bonus Introduced. Page 4
  • 5. GROWTH IN MEMBERSHIP FROM 2001 TO 2011 Assets are worth more than $75 million. ATM, telephone banking and internet banking services. The world credit union movement is experiencing dynamic growth thanks to a sound foundation laid decades earlier by pioneering financial cooperatives around the globe. TCC Ltd is one such financial pioneer. Melvin Edwards, Chairman, World Council of Credit Union Peter Crear, President & CEO, World Council of Credit Unions Page 5
  • 6. GROWTH IN MEMBERSHIP FROM 2001 TO 2011 Over the Years, TCC has grown to nearly 42,000 members. 45000 40000 35000 30000 25000 20000 15000 10000 5000 0 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 Page 6
  • 7. SOCIAL IMPACT ON MEMBERS IN THRIFT AND LOAN BUSINESS Technology Advancement TCC is ISO 9001 certified. TCC revamped to fully computerized system for the management of the co-operative. TCCs ability to transform itself is not a coincidence as over the years, its management has made good and innovative use of information technology to enhance operational efficiency and effectiveness. Seah Kian Peng, Member Singapore National Cooperative Federation Board of Trustees & Member of Parliament Page 7
  • 8. SOCIAL IMPACT ON MEMBERS IN THRIFT AND LOAN BUSINESS An Alternative Financial Institution With A "Heart" Bank's stringent Loan criterion does not cater to lower income group. Lower income groups turn to Moneylenders to solve financial difficulties. TCC renders assistance to such "Victims" by consolidating all their Loans and working out affordable repayment packages. Page 8
  • 9. IMPROVEMENTS FOR A SUSTAINABLE FUTURE TCC Limited has been actively promoting the concept of self-help and mutual help among its members. Use of Technology will be used in greater depth. It has also carried upon itself the concept of thrift to its members while always extending a helping hand to needy members. Page 9
  • 10. True to its passion for helping its members, TCCs tagline is aptly coined: The Credit Co-operative with a heart TCC will aim and continue to place great importance in creating new credit facilities for small and middle income earners and reach out to a bigger capacity then before. We will work steadily in re-vamping our benefits to provide the best for members and become a household name. Page 10