Team productivity Worksop
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The document discusses the concepts of productivity, efficiency, and effectiveness in team settings, emphasizing the importance of monitoring, evaluation, and assessment. It introduces key performance indicators (KPIs) and the OKR (Objectives and Key Results) framework for goal setting, highlighting their role in improving organizational and individual performance. Additionally, it presents strategies for setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals and the significance of continuous monitoring and evaluation for project success.
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Mencari Ide Wirausaha Kreatif Inovatif dan digitalisasi.pptxInstitut Ilmu Hukum dan Ekonomi Lamaddukelleng
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Team productivity Worksop
- 1. Team Productivity Mohammad Kermani, Winter 2016 CEO at Blue-White Tech Center Isfahan University of Technology, Entrepreneurship Center 1
- 2. The Story 2
- 5. ＄ｐ＄ = ＄ ＄ ＄ 乞 5
- 7. Entrepreneurial 7 A S I S T O B E AS IS TO BE TO BE T O B E T O B E
- 8. What we are going to discuss 8 A S I S T O B E AS IS TO BE TO BE T O B E T O B E Goal Setting Goal Setting Goal Setting Goal Setting Process Process Process Process
- 9. The cost and outcome 9 A S I S T O B E AS IS TO BE TO BE T O B E T O B E c=100, o=5 c=300, o=10 c=100, o=7
- 10. ＄ｐ＄ = ＄ ＄ ＄ 乞 乞 = ＄ /腫 10
- 11. Lets do it efficient! 11 A S I S T O B E AS IS TO BE TO BE c=100, o=5 T O B E c=90, o=50
- 12. Effectiveness matters! 12 A S I S T O B E AS IS TO BE TO BE c=100, o=5 T O B E c=90, o=50
- 13. ＄ｐ＄ = ＄ ＄ ＄ 乞 乞 = ＄ 乞＄ｐ = ＄ ＄ ≠＄ ＄ 13
- 14. Productivity Efficiency: Doing things right. Effectiveness: Doing right things. Productivity: Doing the right things in the right way. 14
- 15. What are these? Monitoring Evaluation Assessment 15
- 16. Assessment Is the process of objectively understanding the state or condition of a thing. 16
- 17. Monitoring Monitoring: routine or continuous measurement of progress while the project is ongoing 1. Checking and measuring progress 2. Analyzing the situation 3. Reacting to new events, opportunities, and issues 17
- 18. Monitoring 1. Define Objectives 2. Develop Indicators 3. Collect Data 4. Analyze Performance (Efficiency) 18
- 19. Monitoring Tools Program Implementation Plan GANTT Chart (Activity vs. Time) Other pre-designed tools 19
- 20. Evaluation Measurement of progress, results, and impact when project is completed 20
- 21. Comparison Monitoring Continuous Tracking Progress Improve efficiency By Project manager, program manager, supervisor, team lead Evaluation Episodic Critique Improve effectiveness By Program managers, external parties, policy-makers, beneficiaries 21
- 23. Break Make Teams set ASIS, TOBE 23
- 24. Key Performance Indicators Time Cost Quality Quantity Ratio Financial Customer Process People 24
- 25. KPI Cycle time from request to delivery Average cycle time from request to delivery Call length Volume of tasks per staff Number of staff involved Number of reminders Number of alerts Customer ratings of service Number of customer complaints Number of process errors Number of human errors Time allocated for administration, management, training Percentage of processes where completion falls within +/- 5% of the estimated completion Average process overdue time Percentage of overdue processes Average process age Percentage of processes where the actual number assigned resources is less than planned number of assigned resources Sum of costs of killed / stopped active processes Average time to complete task Sum of deviation of time (e.g. in days) against planned schedule of all active projects 25
- 26. Is that All KPIs? 26
- 27. 27
- 28. OKR John Doerr originally presented OKR to Googles leadership team in 1999. It has been used by the company ever since. 28
- 29. Sample OKR Objective: Become the #1 rated iOS Photo Editing App Key Result 1: Conduct survey to identify 10 most-requested features Key Result 2: Launch 5 of the most requested features by Dec 30 Key Result 3: Conduct 10 user tests to identify UX issues Key Result 4: Show 50% improvement in UX satisfaction via customer survey 29
- 30. OKR = Objectives, Key Results Mission / Vision Annual Objective 1 Objective 1 Key Result 1 TODO 1 TODO 2 TODO 3 Key Result 2 Key Result 3 Objective 2 Objective 3 Annual Objective 2 Annual Objective 3 30
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- 34. 34
- 35. OKRs are Measurable Graded Shared Ambitious 35
- 36. Goal Setting 36
- 37. SMART Goal Setting Specific Measurable Achievable/Attainable/Agreeable Realistic/Relevant Time Famed 37
- 38. EXACT Goal Setting Exciting (Positive) Assessable (Measurable) Challenging (Stretching) Time-Framed 38
- 39. Goal Setting SMART Specific Measurable Achievable Realistic Time Famed EXACT Explicit Exciting (Positive) Assessable (Measurable) Challenging (Stretching) Time-Framed 39
- 40. Goal Setting SMART Organization Maybe Negative Organization Objectives EXACT Person Always Positive Personal OKRs 40
- 41. Thanks mohammad@blue-white.co CEO, Blue-White Tech Center telegram.me/mohkermani Instagram.com/Mohkermani Twitter: @mohkermani 41