Technical Writer - Exploding the myths
Download as PPT, PDF
1 like1,005 views
Technical writers create documentation to guide non-technical users to accomplish tasks, aiming to be accurate, unambiguous, and accessible at all times. They employ questioning techniques with subject matter experts to organize information simply and reduce reliance on support desks by producing clear instructions through a variety of media.
Technical Writer - Exploding the myths
- 1. Im a Technical Writer Technical Writing explained using photographs of Technical Writers from www.imatechwriter.com
- 2. The consequences of incorrect documentation can be great
- 3. Technical Writers guide users to their goal
- 4. They need to be accurate as possible
- 5. They explain technical information to non-technical people
- 6. Technical Writers often have to put themselves in the position of the user
- 7. They need to address different types of users
- 8. They need to be as unambiguous as possible
- 9. They employ a variety of techniques to question Subject Matter Experts
- 10. They produce a form of user support thats available all times of the day
- 11. Technical Writers provide clarity and simplicity
- 12. They organize information so its easier to find
- 13. Technical Writers reduce the need to call the Support desk
- 14. Its more than just manuals